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I stayed here during my trip to Osaka. The bedroom, living room, and separate bath and toilet made it feel spacious and relaxing, like being at home. The bed and pillows were comfortable, and I slept very well. This is a Hotel I would like to stay at again when visiting Osaka.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

The front desk staff were polite, kind, and provided clear explanations. We were offered American coffee at check-in and check-out, and it was refreshing and delicious. The Room was also very clean. I would like to stay here again when I visit Ashikaga.

This was my first time staying here. I am grateful for the kind assistance from the front desk staff, housekeeping staff, and dining hall staff. The Room was clean and comfortable, although I did notice some minor cracks and peeling on the wallpaper. The bathroom, though compact, was well-maintained and allowed for a relaxing experience. Breakfast had slight menu variations over two days, and I especially appreciated having porridge available as it suited my sensitive stomach. I slept well and had a very pleasant stay. Thank you!

This was my first stay, and the Room was very clean, so I had a comfortable time. The staff were also wonderful, and I think it’s a great Hotel. I didn’t add breakfast this time, but I’d like to try it next time. My car didn’t fit in the multi-story parking garage, so I used the ground-level parking lot instead. They kindly guided me to the parking area, which was very helpful. I would like to stay again.

I enjoyed using the on-site bath facility. The natural hot spring bath was very relaxing. Since my stay was No Meals Included, I cannot comment on the food, but I appreciated the complimentary late-night ramen, which was delicious. I would love to stay here again if I have the chance.

Since this is a city known for its beautiful night views, we chose this Hotel for its location and Room with a great view. As a result, we were able to relax and take our time in a Room with a wonderful night view. We were surprised by the steep slope at the location and how narrow the parking area was. There are no convenience stores within walking distance; items are sold in the Hotel, but it may be better to buy what you need in advance. There is a bus stop in front of the Hotel, making it convenient to get to Nagasaki Station and the downtown area.

We stayed here with my husband’s parents and sister, as well as my mother and me. Thank you so much for arranging a private room and a red celebratory vest on short notice—it became a truly memorable occasion. The staff member who assisted us was wonderful. Dinner was more than satisfying, with an abundance of dishes, and the bath left our skin silky smooth—it was fantastic. Thank you very much!

The hotel staff were polite and pleasant. Although items like toothbrushes were not listed under amenities on the website, they were available at the front desk as an “amenity buffet.” It was nice to be able to take only what I needed.

Though it’s close to Kokusai-dori, it’s quiet and comfortable. You can use the natural Onsen as many times as you like—perfect. Having a mini-kitchen is truly convenient. The large refrigerator can fit anything! Don’t miss the golden Nishikigoi in the courtyard pond with its flowing waterfall.

We checked in early and enjoyed the Onsen before dinner. The perfectly comfortable Onsen temperature was wonderful! Drinks after the bath were also great! There was a wide variety at the dinner buffet, but we were so full that we couldn’t try everything. Breakfast also had a great selection and was delicious. One thing to mention: it was disappointing that there was hardly any hot water from the faucet in our Room. We could see the Yubatake lit up at night from our Room. We actually wanted to take a walk to the Yubatake right in front of us, but it started raining and we couldn’t go, which was a shame. The exterior of the building showed its age, but choosing Daitokan was absolutely the right decision. We’d like to stay again. Thank you very much.

My father, my husband, my 5-year-old son, and I stayed here for a three-generation family trip. The location was excellent, and we really appreciated having a two-room layout that allowed us to separate the sleeping areas. Rooms like this are hard to find, so we were able to relax and spend quality time together as a family. Our son also seemed very happy to be able to spend time with his grandpa again. It was crowded due to the summer holidays, but we were impressed by how efficiently and promptly the staff handled everything. The baths, garden, and waterfall were all wonderful. We also enjoyed the meals. However, the buffet area was quite busy, and it was a little hard to tell where each dish was located at times. Overall, it’s a lovely property and we were very satisfied with our family stay. If you prefer a quieter experience, you may enjoy it even more by avoiding peak seasons.

We stay here every summer. The Tsumagoi pool isn’t overly large, and there are several types of water slides, so there’s almost no waiting time and you can really enjoy it. There’s a wide variety of food options that both kids and adults will be satisfied with, and the eel was delicious as well. It’s a very spacious Facility where you can relax and enjoy many different activities. If I could add one thing, I think we’d be even more satisfied if there were a lounge or other place to unwind, even if it required an additional fee. We’d like to come again next year.

This Hotel is conveniently located near the station, making it easy to get anywhere without worrying about exact schedules. The property was clean, and I felt comfortable and at ease during my stay.

Yunokawa Kanko Hotel Shoen, an Itoen Hotels property in Hakodate, offers a relaxing atmosphere throughout the Hotel and spacious baths, making it easy to unwind and enjoy sightseeing in Hakodate.

I found the location very convenient, close to the station. I appreciated being able to take amenities from the front desk. I was especially happy that the roomwear was a separate set. All of the Hotel staff were very kind. Thank you very much for even giving me a special birthday-month gift.

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

The Hilton Group always feels reassuring—casual, yet just right, and never a disappointment. The lounge is also excellent. Thank you as always.

Starting with the complimentary welcome beer, we enjoyed experiences such as a sake tasting and grilling dango. We also thoroughly enjoyed the meal, including sukiyaki and nodoguro sashimi. The baths were wonderful as well—we were able to use the open-air private family bath at night and again in the morning, which felt great. We stayed in Japanese-style Room 225, and a thick mattress had been laid out for sleeping. Thanks to that, even I—who usually can’t sleep on my back due to lower back pain—was able to sleep comfortably. I forgot to check the model number of the mattress, so if possible, I would appreciate it if you could tell me which product it was. Thank you very much for a wonderful stay.

Since we were departing from Shin-Osaka Station at 7:30 a.m. the next day, thank you again for hosting us. We truly appreciated being able to stay for two nights.