Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 308Halaman 目

This is our annual summer family trip with three generations. We book two Rooms, and we truly appreciate that you arrange them next to each other. The baths are amazing—wonderful Onsen! The food is delicious with a wide variety of options, and all the staff are so kind and helpful. It’s an outstanding Hotel. My mother was left partially paralyzed after a cerebral hemorrhage and has limited mobility, so we wondered if this might be our last trip together—but this year again, our whole family was able to come. We hope my mother and father stay healthy so we can all return next year as well. This is the best Hotel for creating wonderful memories on our yearly family trips. Please take care of yourselves, and keep up the great work. I’ll be visiting with friends in October too, and I’m looking forward to coming back again. Thank you very much for everything this year as well.

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while taking in the Tokyo view and enjoy a drink meant there was a comfortable place to spend time besides the bed, which made staying in the Room itself truly enjoyable. It felt less like being in a Hotel Room and more like spending time in a living room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. It offered unusually generous spacing between seats for a Hotel in central Tokyo, so I could spend time there in complete calm. Cocktail hour was excellent as well—not simply about offering more food, but thoughtfully designed so guests can enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I appreciated that cocktails were properly prepared and delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people talk about lounges they often focus on the variety of food and drinks, but what I found most appealing here was how attentively the staff looked after guests while maintaining such a relaxed atmosphere. Also, although all key Facilities—such as the pool, restaurants, and lounge—were available within the property, each area felt comfortably spacious. Even spending an entire day inside the Hotel never felt cramped. After using the pool we also ordered French onion gratin soup in our Room; it warmed us up perfectly after getting chilled from swimming, and we were grateful to be able to use our Hotel credit as well. We were also able to enjoy breakfast at leisure until later hours in the club lounge. In addition to both Japanese breakfast options and buffet selections, we unexpectedly received one of the chef’s signature dishes—it was delicious and became a wonderful memory. Having everything we need readily available—and being able to use it freely at our own pace—is what makes this Hotel so appealing. This stay has made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

I made a Reservation for a single Room and arrived about 30 minutes before check-in on the day, but the front desk staff told me the Room was ready, so I was able to check in right away and head up to my Room. Their service was excellent. When I entered, I was surprised to find a spacious twin Room. Since I had originally booked a single Room, I really appreciated being able to relax in such a roomy space. The Room, bathroom, and toilet were all very clean. I would definitely like to stay here again.

This was my first time staying here. It felt like a traditional Onsen Accommodation, and I had a very comfortable stay. I was able to relax in the Onsen, and I also really enjoyed the dinosaur-themed bath. The amenities were well stocked, and although I checked in late, I appreciated that the futon had already been laid out for me. Just one thing… when I tried to put something in the refrigerator—“!!”. Maybe it was left by a previous guest? There was ice cream inside, and it surprised me. Since it was tucked away in the back, it probably went unnoticed. It became a funny travel story for me, but I worried that others might not feel the same. Overall, though, I’m very satisfied. I’d love to stay again if I have the chance.

I visited by motorcycle this time, and I really appreciated being able to park under the eaves so it stayed dry even in the rain. The staff were very kind and helpful, and I was very satisfied. There are several yakiniku restaurants near the Hotel, so I also enjoyed Iida’s famous yakiniku.

It was conveniently located right in front of Beppu Station, and we had no trouble finding convenience stores or restaurants nearby. The staff were very kind and helpful with the Room and parking, and we were extremely satisfied. There were limited seats at breakfast and it was full at the time, so we returned to our Room for a while, but they called us when a seat became available, which was very helpful. Thank you to all the staff.

We enjoyed the Reservation-only open-air bath, the cave bath, and having them privately. We expected it to be crowded during Obon, but we were lucky to enter the cave bath smoothly. In the morning, the large public bath also felt like we had it all to ourselves—another lucky moment. The meals were enjoyable both dinner and breakfast, with a wide variety of dishes. The eel was delicious. The Room was spacious and comfortable. One thing: both beds squeaked a lot, which surprised us. The mattress and bedding were comfortable, so that was disappointing.

Overall, the space was comfortable and I was mostly satisfied, but if I had to mention something, the Room air conditioner could not be set to a comfortable temperature and it felt cold. Also, while the disposable Room slippers looked clean, they were uncomfortable to wear, and it was a bit disappointing that long hairs stuck out on the bright white slippers, suggesting the carpet may not have been cleaned thoroughly.

The Onsen water quality is unquestionably top-class. My wheelchair-using parent could also access the private family bath and move around the property with ease. Thank you. Opinions may vary about the meals, and I can’t say how true gourmet diners would feel, but we really liked the half-buffet. Personally, I think a full buffet would be fine. It’s a very good Ryokan.

The bath was, of course, outstanding, and since the Hotel is on a hill, the view was great and I could truly relax. The all-inclusive plan was also nice because it felt relatively unhurried (at another Hotel, I once saw people rushing to grab seats the moment it started, which put me off). The food went beyond the ordinary with thoughtful touches, so I enjoyed it with excitement. Most of the staff were friendly and welcoming, which was very soothing. I’d love to stay again.

We stayed here to visit Toy Kingdom. We chose this Hotel because it was close—about a 6-minute drive from Toy Kingdom. The exterior looks a bit aged, but the inside was well cleaned and comfortable. We stayed in a Japanese-style Room on the ocean side. However, since it was on the second floor, trees blocked the view and we couldn’t really enjoy the scenery. The amenities were fine overall, but it was disappointing that there were no skincare items like lotion provided in the Room. Also, perhaps because it was summer, the bath water temperature was extremely hot. Our 7-year-old daughter kept going back and forth between the cold bath and the hot bath (lol), and our 5-year-old son didn’t seem able to get in. At the buffet, they grilled meat at a live kitchen station, and it was tender and very delicious. There was also a great variety of ice cream. It felt like most guests were families, so we thought this Hotel would be very comfortable for those traveling with children.

The view toward the Higashiyama area from the upper floors was great, and we could see the Daimonji bonfire on Mt. Daimonji. However, since the room faced next to the elevator, we could hear the motor noise, and thumping sounds from upstairs echoed. The large public bath was very pleasant.

I stayed for 2 nights and had a very comfortable experience. The building feels like an old Business Hotel, but it is well-cleaned, and the internet connection was excellent. The front desk is generally unmanned, but if you ring the bell, someone will come out and kindly assist with your needs. The Hotel is located in a bustling area similar to Kabukicho in Tokyo, so there are some persistent solicitors; however, this also means it’s in a very convenient location. For this location and Room quality, the price was incredibly reasonable, and I was extremely satisfied.

Due to an approaching typhoon, we couldn’t see the sunset over Mutsu Bay, but the view of Yunoshima from the open-air bath was absolutely wonderful. The meals were also very satisfying, and it became a fun summer memory!!

I stayed here last year as well and am a returning guest. The baths are great, the meals are excellent, and while the Facility isn’t new, it feels well maintained and cared for. The staff were pleasant and attentive, and I was very satisfied. I was able to relax, but the enjoyable time flew by. I’d like to come again in a different season.

Well, speaking as a couple, this is gradually becoming our ideal Hotel (laughs). The Room is a comfortable size and never feels cramped. The staff—and the chef and kitchen team—work in perfect sync, and we appreciated being able to enjoy our meals at an unhurried pace. And the in-room Onsen was wonderful. We usually prefer a fully Japanese breakfast, but everything here—from the salad to the main dish—was flawless. If we had to mention one thing, it might be limited to the Rooms on the second floor: when other guests open or close their doors, perhaps due to air pressure, we sometimes heard a rattling sound as our door seemed to shake, which startled us (and it can make you aware of people coming and going). Even so, we keep making another Reservation—this may become our one-and-only Hotel.

We chose this Hotel to see events such as Setsubun, and we were very satisfied. However, my husband mentioned that it would be nice if there were aftershave lotion for men as well. We would like to stay here again when we visit Kyoto.

Since this is a city known for its beautiful night views, we chose this Hotel for its location and Room with a great view. As a result, we were able to relax and take our time in a Room with a wonderful night view. We were surprised by the steep slope at the location and how narrow the parking area was. There are no convenience stores within walking distance; items are sold in the Hotel, but it may be better to buy what you need in advance. There is a bus stop in front of the Hotel, making it convenient to get to Nagasaki Station and the downtown area.

We stayed here during the Obon holiday on a trip to the Sanin region. The Room was a comfortable space that helped us unwind from our daily fatigue, and it was wonderful. We were also very satisfied with both dinner and breakfast, fully enjoying the bounty of Sanin’s sea and mountains! We are grateful for the warm hospitality of the staff and chef. Thank you very much.

We traveled with my son’s family and looked for a Room where we could all stay together. The Room was spacious and had a jacuzzi, which everyone enjoyed. The dinner course was also excellent, with very tender meat. The only drawback was that there was no washing machine in the Room. There was a coin laundry, but we had to keep track of the time and go pick up our laundry, which made it hard to fully relax. Since this is a Resort Hotel with many beachgoers, I hope this can be improved.