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We were very satisfied with our stay. Since one of us was pregnant, we asked to change the dinner menu, and they kindly accommodated our request, which was very helpful. However, it seemed to be stink bug season, and at night many of them were on the windows. For that reason, we recommend using the open-air bath in the morning.

The Room was cleaner than I expected.

It was very clean and well-equipped with amenities, and the 4K TV screen was easy to watch. I also appreciated the thoughtful touch of disposable paper cups—excellent attention to detail! The hair dryer worked very well too.

Excellent. The breakfast is very good, the Room is also great, and it’s a nearly flawless Hotel. If you’re driving, parking might be an issue, but even considering that, I think it’s a very good Hotel. If I go to the Ise area again, I would definitely like to stay here. That said, it would be even better if there were a guide map for nearby restaurants and local information around the Hotel. I found the map for the bento shop in front of the Hotel later on, but if you ever go to Tsu, this is an Accommodation you can book with confidence.

I stayed here for a concert at Geibun. The location was convenient, the Room was clean, and the service was courteous—I was very satisfied. For breakfast I chose the shrimp cutlet sandwich, and it was convenient to have free drinks available and be able to enjoy it in my Room. Thank you for your hospitality.

It was a Plan that included both breakfast and dinner buffet-style. Dinner offered a wide variety of dishes, with plenty of sweets, which was great. Breakfast had fewer items left compared to dinner, and it would have been nice to have a few more sweet options. The seating area was spacious, which was good.

As soon as you step into the lobby, a Nebuta display welcomes you overhead. The staff at both the front desk and the restaurant were kind and helpful, making my first stay here smooth and enjoyable. I will visit again in August and November.

Thank you for a comfortable stay. The location was excellent, close to Odori Park and very convenient for sightseeing. The Room was spacious and clean, and the breakfast offered a wide variety of dishes and was delicious. It was disappointing that the room wear was yukata-style; I think samue-style would be more comfortable since there is no need to tie a sash.

It was a No Meals Included Plan. I checked in after 8:00 PM and left the Hotel by 7:30 AM. Since it was a no-meals Plan and I didn’t need to do any shopping, there wasn’t much that stood out… but the service from the two male front desk staff members was outstanding. They were polite yet approachable, and they spoke at a pace that matched the guest—truly wonderful hospitality. The Hotel wasn’t new, but I had a very comfortable stay.

It was my first time properly staying in Chitose (coming from Kyoto) for an event at the Cultural Center. First of all, the location is excellent. The Cultural Center is practically on the same grounds. A huge AEON mall is right next door. JR Chitose Station is across the street. My cousin I met up with stayed at a hotel nearby, and the izakaya I booked was also close by. In vast Hokkaido, this area was perfectly walkable. I arrived at night, so I took a taxi to check in. It cost about 3,000 yen, and I briefly thought, “Should I have rented a car?” But among the business hotels around the station, this one stood out with a distinctly upscale feel. The building is wide—and so was my room. From the glass-walled corner area I had a panoramic view of central Chitose, and any doubts disappeared instantly. The izakaya (something like “Direct Delivery ___ Seafood”) was a total miss, but I came back and slept like a log wrapped in comfortable sheets. And then—the breakfast buffet was outstanding! Honestly, it’s something that even that famous top-class morning buffet at “Shiki” in Osaka Umeda could learn from. After relaxing properly, I checked out and left my luggage in storage. I bought some sweets at AEON as gifts for the Cultural Center staff, then went back to AEON again for redemption after last night—this time picking up amazing Hokkaido ingredients (they were unbelievably delicious when we ate them right after getting home!). What really impressed me: they even have free locker-style refrigerated storage!!! We kept our food there while we enjoyed the event; then on my wife’s suggestion we took JR to the airport—600 yen for two people. Of course! We also had some time beforehand to relax in the plaza in front of the station—Chitose under clear autumn skies. With all that open space and low crowd density, we soaked up perfect sunshine and breeze. This may be an ANA Crowne Plaza review—but honestly it made me love Chitose itself even more. And yes: ANA truly feels like an excellent hotel that preserves classic Japanese first-class standards from the Showa era!

The Onsen was very relaxing. Having an Onsen and a delicious breakfast was great. There are plenty of supermarkets and places to eat nearby, so I was satisfied. It was a bit hard to notice that basic skincare amenities were available at the front desk.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

This was my first time staying at this hotel. Check-in was from 3:00 PM, but I arrived at 1:00 PM and asked if I could use the parking lot so I could explore around Matsumoto Castle. They said it was fine, so I enjoyed a relaxed walk around the castle and the castle town. The staff were very friendly, the amenities and large public bath were well equipped, and the room had a chic, stylish design—everything was excellent! They even offered free gyudon as a late-night snack, so I didn’t need to eat out. Breakfast was buffet-style, which was great because I could choose what I liked. If anything, it would have been even better with a vegetable salad. The rice-flour bread was incredibly delicious—I ended up getting seconds. I was also surprised by how many international guests there were; I kept wondering if someone might start talking to me. The large public bath was almost completely empty, so I could relax and unwind at my own pace. The next day there was a soba festival being held on the grounds of Matsumoto Castle. Since I wanted to stop by briefly, they kindly allowed me to keep using the parking lot until 12:00 PM. I went to check out the festival and enjoy some soba tasting before leaving the hotel just before 11:00 AM. If I have another chance to visit Matsumoto again, I’d definitely like to stay here again!

I always have a comfortable stay here. I plan to use it again next month.

The meals were all delicious, leaving us with very fond memories. It was a soft-shelled turtle course, and the price felt so reasonable that in Tokyo, accommodation would likely be charged separately. Although the building itself is old, it was well-maintained and did not bother us at all. Next time, we would like to have a multiple night stay. Thank you very much!

My daughter and her spouse, who came from afar, stayed at the accommodation. It was helpful for me as I didn’t have to prepare bedding at home, and they seemed to have enjoyed a comfortable stay using the large public bath.

This is my third stay, and it feels reassuring in a good way. The meals are great, there’s a convenience store nearby, and the staff are pleasant—I’m very satisfied. I rated the large public bath as 3 only because I didn’t use it. Also, this is just personal preference, but I would prefer a slightly higher and firmer pillow, so I rated that as 4.

Thank you for a very comfortable stay. I couldn’t stay for long, but the location was extremely convenient and made getting around easy. I’d love to stay here again when I’m in Osaka.

As soon as I thought it would be tough to carry my luggage up because the entrance is on the second floor, a staff member came down to meet me, which was a big help. Both baths were great, and the one on the 7th floor in particular had a wonderful view—I really enjoyed a refreshing morning bath. The breakfast buffet was delicious with a wide variety of options, and I was very satisfied from the start of the day. If I had to mention one thing, it would be perfect if complimentary water were provided in the Room. It was a very nice Accommodation.

It was excellent. There were four highlights in particular. 1. Riverside dining. Eating near the river has a wonderful atmosphere. You hear frogs and birds, and their sounds change over time. The sound of the rapids stays constant while subtly shifting. As it gets darker outside, the overall colors gradually change. Lights come on. Even the air changes—what feels bright and cheerful becomes cooler and refreshingly crisp. It’s fascinating how, compared with the start of the meal, it can feel as if you’ve moved to a completely different place. In that setting, dish after dish is served—luxurious, plentiful, and delicious. And after having some drinks and getting pleasantly tipsy, by the time it hits you the scenery around you has transformed as well, which adds even more charm to the experience. 2. Fireflies in flight. About a one-minute walk from the Accommodation, we were able to see many fireflies. The path is very dark, so you need to be careful—darker than expected. Countless fireflies were flying through the space between a bridge and the river below it. Some even came within about a meter right in front of us. We could clearly see them flying—and we saw so many of them. The swirling dance of blinking lights conveys something mysterious about life itself. 3. Private Onsen baths. There are four private Onsen baths, and every one was wonderful. I think the water quality is excellent—a slightly sulfur-scented Onsen. It’s my favorite type of water quality personally; I don’t find places like Shuzenji, Izunokuni (Izu-Nagaoka), Yugawara, or Izu-Kogen quite as good for my taste, but I really liked Yugashima’s Onsen. 4. The river view from our Room terrace. Even more than the view itself, hearing all the natural outdoor sounds—including the flow of the river—was incredibly soothing. I brought a Mozart DVD and asked staff to prepare a DVD player for me, but while listening to Yugashima’s river and nature sounds I completely forgot to watch opera at all. There wasn’t anything negative in particular.