Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 225Halaman 目

This was my second stay, and the breakfast and dinner were excellent, with attentive staff as well. Another highlight is having dinner served in your Room. There seem to be many repeat guests, and the large number of female guests may be proof of how good the food is. The Onsen is also wonderful, making it easy to unwind and relax—so I can see myself becoming a repeat guest. As an aside, access by car is convenient, but if you are traveling by train, getting to Yubiso Station is not very convenient, so it’s best to check in advance.

Thank you for taking such good care of us. My child arrived before I did, and you kindly allowed them to check in first, which was a huge help. Thank you very much. We stayed for my child’s tournament, and they won 3rd place! We’d love to stay again if we have the chance—next time, we’ll try the meals too!

I was able to relax a lot again this time. It was a shame it rained, but I still managed to enjoy the open-air bath. Thank you very much for upgrading our room! Starting this visit, late check-out (1-hour extension: 3,300 yen) became available, and we used it right away. I’d like to use it again when we visit in December next time!

We have been staying at Inatori Ginsuiso for four generations, ever since my late mother. It is truly a wonderful Accommodation with exceptional charm. Above all, the hospitality of the staff is outstanding. From the time of our Reservation, they carefully accommodated my grandchild’s food allergies, the number of guests in our Room, dining table arrangements, and anniversary requests, which allowed us to visit with complete peace of mind. After arriving, we received a thorough explanation at the front desk and fully enjoyed the lounge, children’s stamp activities, and the pool and Onsen facilities. My grandchild especially loves feeding the many koi swimming energetically in the clear stream in the lobby, as well as enjoying delicious snacks and drinks in the scenic-view lounge. Since what’s offered changes by time slot, it always feels exciting. With long-standing services unchanged and new ones added over time, you can really feel Ginsuiso’s continuous efforts. As it was a family anniversary trip, we stayed for the first time in a premium suite Room with an open-air bath. The Room was beautifully prepared to perfection. With ample space and a thoughtfully designed layout, three generations were able to spend time together comfortably and happily without stress. They even delivered lounge snacks and drinks to our Room—such attentive service truly moved us. Soaking in the open-air bath while gazing at the moonlit sea view was an unforgettable luxury. At dinner, they connected tables so that all eight family members could sit together. We were able to celebrate milestones—70th birthday celebrations (Koki), a promotion, and Shichi-Go-San—with delicious cuisine and joyful conversation. When my grandchild spilled water, staff quickly wiped up the floor and brought a replacement yukata. Their warm consideration went far beyond simply serving food—we were impressed again. In addition, because it was an anniversary stay, Ginsuiso gave each of us a gift; we were filled with surprise and gratitude. After dinner came fireworks launched right in front of us on Level 6 along with a dessert buffet. From 10:00 p.m., there was night-time service with upgraded alcoholic beverages—truly impeccable hospitality from start to finish. The next morning we enjoyed an outstanding breakfast buffet with both incredible variety and flavor—we were completely satisfied. After that we continued to make full use of everything: our Room’s open-air bath, the pool(s), large public bath(s), and seaside pool(s), then checked out at 1:00 p.m. The moment we checked out we started thinking about when we could come back again. My grandchild was so sad about checking out that they cried... We will definitely be back again. Thank you very much to all of your staff.

We stayed here for a family trip. The entire property was kept very clean. We were extremely satisfied with the Room, meals, bath, and service. Our daughter, who was looking forward to the all-you-can-eat salmon roe and sashimi, said it was the best she has ever had, and we’re glad we chose this place. Being able to choose your own yukata is a nice touch for women. We didn’t have time to try the complimentary coffee and shaved ice, but it’s a wonderful service. It was great value for money and an affordable price for a family trip. We would love to stay again.

Although it was a shame that we couldn’t go out for a walk because of the heavy rain during our stay, everything else was wonderful. The dinner in particular was carefully seasoned, vegetable by vegetable, and I was surprised at how delicious every dish was. We chose a Room without a view this time, but next time I’d like to stay in a Room with a great view. Thank you very much.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

The selection of cakes and alcoholic drinks was excellent, and I really enjoyed spending time with a book. The service during meals felt special and was very attentive, and everything was delicious. Both the room and the bath were very comfortable. Thank you to all the staff for their kindness—I would definitely like to stay again.

The Chikuma River view from the Room was beautiful. It was a Japanese-Western style Room, spacious and very relaxing. About a 2–3 minute walk from the Hotel, there is a convenience store and a footbath, which we enjoyed during an evening stroll. The bath temperature was not too hot and felt great. It was a bit disappointing that the open-air bath alternates between men and women by day. Since we stayed only one night, it was the women’s turn at night and the men’s turn in the morning. It seems the morning view was wonderful. All of the staff were very kind. Thank you.

Everyone was wonderful and greeted us with warm smiles, which made us feel at ease.

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary. From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more. At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness. The Onsen also offered a great variety, and we enjoyed bathing many times. Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal. Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family. After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well. I sincerely appreciate all of your kindness and consideration. We look forward to visiting again as a family someday. Thank you very much.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

Conveniently located near the station, I stayed here to attend a concert at the neighboring Triphony Hall. Despite the bad weather and what seemed to be many group guests, it was quiet and comfortable.

We traveled as a family with a toddler, and it was wonderful. All the staff were very polite and kind, and we were pleased with the little treats and the well-stocked free drink corner. The meals were delicious—especially the white rice, which was surprisingly good. The hot spring bath was excellent, and the changing area was clean as well.

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

Although the discount was conditional, the original rates were not high, and breakfast was included, so it felt like a great value. The Room key used a key-lock system, so it may not be new, but everything was kept clean and tidy, and the front desk staff were pleasant and helpful.

I used to stay at a different hotel each time I visited Osaka, but I really liked this one. It’s close to the station, and the surrounding area is great with plenty of places to eat. I think I’ll stay here again.

This was my second stay. Since I traveled by car, I really appreciated being able to secure a parking space in advance. The Room was also relatively clean. There is a convenience store nearby, which is very convenient. The amenities are minimal, so it would be nice if skincare items were available. It felt like the vast majority of guests were international travelers. I was able to relax and enjoy my time in the Room.

I visited Kamogawa during Silver Week. After checking in at reception, I was able to relax in the lobby lounge and enjoy complimentary drinks until check-in time. The property was very clean, and the interior was carefully maintained. Since it was Silver Week, there were many families with children, and the kids’ room in particular was very popular. There were various play areas including model trains, and the immersive attraction using video was especially impressive and seemed well received by families. The large public bath also had a spacious open-air bath on the 7th floor, where I could bathe comfortably while feeling the sea breeze. Dinner this time was a buffet; the tuna and bonito, simmered golden eye snapper, and grilled scallops were especially delicious. For dessert, the homemade pudding was excellent. The staff were flexible and very helpful. Thank you very much.