Seluruh negara × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 18Halaman 目

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Everything exceeded our expectations in every way. The Room was spacious, spotless, and very well maintained. Every staff member was friendly and provided warm, welcoming service. The meals were delicious, and the private Onsen allowed us to relax at our own pace—it was perfect. We would love to visit again in a different season.

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

The Room and beds were flawless. The meals were also more than sufficient for us as an older couple with smaller appetites—we even wondered, “Is this really a lighter portion?” Everything was delicious. Not only was dinner served in our Room, but we were also able to have breakfast in a private dining room, so we could enjoy it at our own pace. When the season changes, we would love to stay again and look forward to the seasonal menu changes.

The Room was very clean, and we loved the soothing sound of the river and the lush, tree-covered view. Having a private bath was also a great perk. The dining area was a private room as well, so we enjoyed both dinner and breakfast in a relaxed setting, though the portions were a bit large for us. After breakfast, we also unexpectedly enjoyed the complimentary coffee service in the lobby. Away from the hustle and bustle of the city, we were able to unwind and take our time.

This is my favorite Accommodation: the well-maintained interior always helps me feel refreshed both body and mind in the Room’s open-air bath, and I can enjoy a French course dinner in casual attire. I will definitely stay again.

The Japanese-style dinner was very delicious. Breakfast was just right as well. If I had to be picky, it would have been even better if rice porridge had been an option for breakfast. Still, the staff were attentive, and we had a very comfortable stay. The Room was clean and tidy, and there was a massage chair, which was also great. The bathroom in the Room also had a drying function, which was really helpful. There were also a large public bath, a sauna, and a private family bath. The large public bath is available even late at night, so we could bathe after sobering up at midnight, which suited us well. We would like to stay again.

I had the pleasure of staying in the newly renovated “Minna” at Betsuyu. As you’d expect from a Good Design Award winner, the space was so impressive that I couldn’t help but gasp when I entered. The Room was exceptional in every way—its generous size, high ceilings, and luxurious private Onsen, sauna, and wash area created a one-of-a-kind layout. Saunas can sometimes feel enclosed, but being able to enjoy it while looking out at the sea made it truly outstanding. The service was excellent as well, with great Diamond member benefits. From the delicious ohagi welcome sweets to late-night snacks and even bread as a souvenir, everything was more than satisfying. I chose a crab course for dinner that was slightly out of season, so next time I’d like to visit in a different season and enjoy other dishes. There is also a large public bath, but having everything—Onsen, sauna, and cold bath—complete within my own Room made this an incredibly satisfying stay. Thank you very much for your hospitality.

We were welcomed with the staff’s bright smiles at check-in. The Room was spacious and clean. As always, no matter where we met them, the staff greeted us with a smile, and the team at the dinner venue did as well. Their smiles are truly warm hospitality.

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

The staff were wonderful, and the Room was spotless with a great atmosphere. If I had to mention one thing, the bath is so large that the water cools down quickly, but there is no reheating function... Also, since we ended up with quite a bit of trash, it would be helpful if spare trash bags were provided. We stayed with five family members and one dog, and there was plenty of space. We would love to stay again.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

This was my fourth stay. Once again, I had an exceptional time. I was comforted by the warm hospitality of everyone, including the manager. The delicious sushi and perfectly paired sake were outstanding! From the carefully prepared breakfast dishes—starting with the local vegetable salad—to the grilled dried nodoguro, everything was exquisite. This is an Accommodation I would love to visit again. Thank you very much.

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

Both dinner and breakfast were outstanding—the best meals we’ve had at any place we’ve stayed. The mini concert was also wonderful, and our granddaughter was able to take part. The toilet and washbasin area felt a little inconvenient to use, but the air conditioning worked well and we were able to stay comfortably.

We stayed here for our silver wedding anniversary trip. Every dish was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room—very satisfied! They even prepared a celebratory plate at dinner, and it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We’d love to stay here again when we visit Hakone!