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• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

I was able to enjoy an extraordinary getaway at this quiet mountain resort, with a soothing atmosphere and magnificent views of Mt. Asama. The staff’s warm smiles and professional service—always offering the finest hospitality—were truly comforting. Dinner while watching Mt. Asama at dusk from the mountaintop was a special experience you can’t find anywhere else. From the spa’s open-air bath, the sky felt vast; I imagined how beautiful the stars must be on a clear night, and after my bath I cooled down with a soft drink at the poolside bar. The view from the pool over the European-style buildings, courtyard, and Mt. Asama beyond was also outstanding. It was a Resort Hotel where you can enjoy a truly special summer retreat.

We stayed here as a family of four. The baths are simply outstanding. There are so many different baths that, unless you plan carefully, you won’t be able to try them all in just one night and two days—and every one of them is enjoyable. Above all, the “Shirozaru-no-Yu,” designated as a Registered Tangible Cultural Property, is exceptionally wonderful! If you love Onsen, I think it’s something you should experience at least once. The age of the building can’t really be helped, but since it’s such a great Accommodation, I feel they could put a bit more effort into cleaning. Even so, the baths were truly exceptional.

It was an extremely satisfying stay, and above all, the meals were outstanding. I was only able to have dinner, but everything was carefully prepared, from the seasoning to the presentation. I also personally really appreciated that the meal was not served in the Room, but could be enjoyed in a spacious dining area. The view from the dining area was superb.

My Okinawa trip—I'm enjoying traveling with IKYU and staying in Club Rooms. Although your Hotel was not a Club Room property, it was eligible for IKYU Diamond, and as there happened to be availability, you kindly upgraded me by one rank. It was a View Bath Twin Room, where the Onsen minerals also come through in the in-room view bath. I would like to highly praise the quality of the Onsen public bath water. Perhaps because it contains iodine, even minor insect bites and small scars healed significantly. Being able to bathe from morning until night without being constrained by checkout time is wonderful. The slope to the main building was not bothersome, and I even enjoyed that walk as part of the experience. This has become a Hotel I would like to revisit when I return to Okinawa. Thank you very much."

My flight was delayed and I ended up checking in after midnight, but your help made a huge difference—thank you. (I honestly wasn’t expecting much,) but the breakfast was incredibly generous and gave me a great start to the day. Access from the airport isn’t particularly convenient, but it’s close to the downtown area, so I think it’s a good option for sightseeing. I’d love to stay again if I have the chance. Thank you very much.

Check-in via tablet was smooth, and the service was just right, making the stay very comfortable. We were worried the meals might not be enough, but for our age group it was just the right amount and we finished almost everything. The food was delicious. The Room with a semi-open-air bath felt a bit small, but it was well cleaned and we had a pleasant stay.

We were completely satisfied with everything—location, Room, meals, and service. The location is outstanding, with a full view of the ocean. The newly renovated Room was spacious and extremely clean, and we enjoyed a luxurious half-day of relaxation indoors. At night, we could even watch fireworks in the direction of Atami from the balcony. The Hotel meals were also delicious. The plate for young children was prepared with gentle flavors, which felt very reassuring. Also, since I am pregnant, I asked to avoid raw foods; instead of simply cooking them through, they were served with perfectly judged heat that brought out the natural flavors of the ingredients. We were truly impressed by such thoughtful attention to detail. There is a beach about a 7-minute walk away, and we had a great time swimming in the sea with our child (we didn’t use it this time, but there is also a pool on the property). It was an Accommodation I can confidently recommend.

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

This was my third stay in a row (three consecutive years), and once again I had a very satisfying stay. I feel this Hotel is thoughtful in every way. They have a large public bath, a pool, and dedicated areas for washing and drying diving gear. The in-house voucher service for choosing light cleaning, hangers in the bathroom, and charging cables for smartphones are also services I truly appreciate. Honestly, there are probably many more luxurious Hotels in terms of facilities, but at a reasonable price you can fully enjoy a resort atmosphere here—and when you consider cleanliness and an overall satisfying Hotel stay, I don’t think there’s anything better on Ishigaki Island. I’m usually the type who wants to try different Hotels each time, so I rarely stay at the same place repeatedly, but I’ve stayed here three years in a row and would like to return again next year as well. If I had to mention one thing, it would be great if you could add more reclining chairs by the pool (even if it makes the regular seating area a bit tighter).

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

When making my Reservation, I called the Hotel with a question, and the female staff member at the front desk was very pleasant and kind. Thank you very much. The Room number on the paper sleeve for the key card was handwritten, and I misread it. (I mistook a 3 for a 5 and couldn’t open the door because I went to the wrong Room. A housekeeping staff member kindly told me that I had the wrong Room number.) This has never happened to me before, so I surprised myself. I’m sorry, but handwritten numbers can be hard to read depending on who writes them. It may have been my eyesight as well, but I would appreciate it if the Room number could be clearly printed. As rumored, the breakfast buffet had a great variety and was delicious. The freshly made French toast and shabu-shabu were especially good. The French toast was popular, and even when it ran out, it was quickly refilled. It’s a convenient Hotel close to the station. There are many shops nearby, so we enjoyed our stay. When I go to Tokyo again, I would definitely like to stay here again. Because the bathroom and toilet are in one unit, ventilation didn’t seem great and I noticed black mold near the top of the door. Also, it was hard to figure out how to run hot water for both the shower and bathtub (there were instructions if you looked closely, but it still wasn’t easy), so I’m giving 4 stars.

I stayed for two days. The Room was very clean, and I was happy to be able to see Matsuyama Castle from the window. Considering the reasonable Accommodation rate, the breakfast was more than sufficient and delicious. It’s a smart, simple Hotel without unnecessary extras, and I’d definitely like to stay here again when I visit Matsuyama. (As I’m very particular about cleanliness, it would be helpful if disposable slippers—like those sold at 100-yen shops—could be purchased at the front desk, since the in-room slippers were not disposable.)

The Onsen, meals, views, and gentle breeze all create a truly resort-like atmosphere.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

We stayed as a group of two adults and three preschool children. The Accommodation was very clean, and the Room was spacious, so we could relax comfortably. We chose a Room with an open-air bath, which meant we could bathe anytime and then lounge on the bed or sofa—absolutely wonderful. The minibar was well stocked, with a great selection ranging from non-alcoholic drinks to wine, juice, and coffee. We could also borrow table games, and in the evening our family enjoyed playing Othello. Since we had a 0-year-old baby, we requested a baby bath and a diaper trash bin. Not only were those provided, but they also kindly placed baby soap for us as well, which we really appreciated. When I asked on the day if it would be possible to lay out futons in the Japanese-style Room, they gladly agreed and prepared them while we were at dinner. After going to the beach, there was an outdoor shower around the back with warm water available. It also connected to a rear entrance leading directly to the large public bath inside, so we were able to stay comfortable throughout our time in the Accommodation. The meals were delicious. They contacted us in advance about allergies and accommodated us accordingly, so we could dine with peace of mind. At mealtimes—without us even asking—they had already set up a bed where our baby could sleep. They also lent coloring books and toys so our older children wouldn’t get bored, allowing us to enjoy a relaxed meal for the first time in quite a while. One small but truly appreciated point: they provided towels generously. There were plenty of both bath towels and face towels in the Room, and after returning from the beach they handed us fresh bath towels for everyone along with clothes we had left at reception beforehand. There was no need to request extra towels at all—zero minor stress. All of the staff were pleasant and welcoming; it was a wonderful Accommodation full of hospitality. When we visit Amanohashidate again, we will definitely stay here. Thank you very much.

I chose Ronshan again this time because I had a great first stay two months ago. The Room is well maintained, the bed is comfortable, and I really appreciate the convenient setup with separate bath and toilet. Above all, the front desk staff are wonderful. Both last time and this time, their service was polite and pleasant. They also helped me in various ways by storing my luggage before and after check-in, and I think the same woman handled my phone call as well—thank you very much for your courteous support! I expect to visit Sapporo about once a year going forward, so I’d love to stay at Ronshan again.

I looked for an Accommodation where I could enjoy a sand bath. It had been a long time since I stayed at a National Vacation Village or National Lodge, and it felt nostalgic in the same way as before. The Facility is old, but I had no particular complaints, and the service and meals were good. My first-ever sand bath was amazing.\nIt warmed me through to the core and made me feel refreshed and detoxed. It was also convenient to be able to take a regular bath right away afterward.\nHowever, it’s quite far away, so I’m not sure if I’ll be able to visit again.

We stayed in a twin Room with a view of Sakurajima for a Multiple Night Stay. The Room was compact but had everything we needed, and we were able to relax comfortably. On the day of our stay, you kindly stored our luggage from the morning, which allowed us to head out for sightseeing around Sakurajima at a leisurely pace. When we returned to the Hotel, our luggage had already been brought up to our Room, which we really appreciated. The chicken rice for breakfast was very delicious. Combined with the calm and pleasant service from the staff who served it, it made for a wonderful breakfast time. The complimentary coffee was also excellent. The front desk staff were cheerful and welcoming as well. What made us happiest was, without question, the outstanding value for money. We also used early-bird and Multiple Night Stay discounts, but we were genuinely surprised that such high-quality service could be provided at this price point. My wife was also delighted and said, “It’s such a great Hotel—I’ve become a fan.” It turned into a wonderful trip. Thank you very much.

The female staff’s hospitality was wonderful—on par with the Imperial Hotel Tokyo. Of course, the male staff on the night shift were great as well. One morning, I couldn’t decide between the 30-minute scrub course and the 60-minute scrub course. Even though it looked like I might go past the 11:00 check-out time, they handled it wonderfully. When I visit Sapporo again, I’d like to stay at Jasmac Hotel. It has a bit of a Showa-era feel, but it’s charming and atmospheric. It made me want to support them. Next time, I’d also like to try the dining area inside the bath facility, as I’ve heard the food is delicious. During my stay, thanks to the excellent service from the front desk staff, I was able to enjoy a comfortable two-night, three-day stay.