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This is a truly wonderful Accommodation. It is located in a valley beyond a ridge from Kurokawa Onsen, reached by a narrow road that feels like a forest track. Crossing the ridge makes you feel as if you are entering a different world from Kurokawa. It is quiet— the small lobby, the corridors, the dining area, and even the baths. The Room is beautifully set, with furnishings and artwork on the walls that enhance the atmosphere. For meals, there are separate head chefs for Japanese and Western cuisine. Using local ingredients, everything was carefully seasoned and served in just the right portions. There is a café lounge where you can step out onto an outdoor terrace and enjoy coffee while taking in dew-covered greenery in the morning. With calm, attentive service as well, we enjoyed an atmosphere quite different from Kurokawa Onsen.

The location was excellent, and everything we needed (and more) was provided. The in-room Facilities were great, very clean, and made for a comfortable stay. At check-in, the staff kindly guided us to the private beach and even told us the names of the goats on the property and their family relationships, which was a lovely touch. The outdoor pool was spacious and deep enough, and we were able to relax by the poolside while looking out at the ocean. It became a truly memorable trip to Ishigaki Island.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

We stayed for 2 nights and 3 days as a couple and chose the “VIP Pool Bar Access & Lounge Access” plan. The hotel was spotless, the staff were wonderful, and the amenities were far more extensive than at other hotels. The buffet dining restaurant “Nashiro” offers a wide variety of dishes, all very delicious. Breakfast in the lounge features a great selection of breads and is visually enjoyable as well. This was our third stay, and no matter how many times we visit, it still feels fresh and impressive every time. There are no restaurants nearby, so I wished there were light meals such as sandwiches available at the center pool. It’s a hotel we would love to stay at again.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

I was happy to be able to celebrate my birthday here again this year. Not only was the Room wonderful, but the meals were delicious, and the staff’s hospitality was excellent—I’m always grateful. The towel cake in the Room and the mago chazuke I had been hoping to try made it even more special. I had a truly lovely time. Thank you very much.

The welcome drinks and well-stocked amenities bar made me feel happy as soon as I arrived. The view from the Room was wonderful, and I was able to relax at a leisurely pace. Both breakfast and dinner were delicious, and I was very satisfied. There are also sightseeing spots nearby, so it was great to enjoy them along with my stay. It was a wonderful Accommodation that I would definitely like to use again.

I really appreciated the early check-in time. The self check-in process was smooth, and staff were nearby, making it easy to ask questions. The staff were kind and spoke gently, which left a great impression. You can take only the amenities you need, such as toothbrushes and coffee, so there’s no trouble—and having a convenience store on the first floor is extremely convenient. The room was spacious, clean, simple, and very well kept. Having a bathtub in the room was fantastic. I slept soundly at night and felt refreshed. It’s also a comfortable distance to the station, so getting around is easy. This is a hotel I’d like to stay at again when visiting Omiya.

It was a wonderful Hotel. The staff’s hospitality was outstanding, and the location was very convenient. Afternoon tea and the evening cocktail hour were excellent, including light snacks. The large public bath was also great. When I come to Kyoto again, I would love to stay here again. Thank you very much for your kind hospitality.

The service, rooms, and meals—everything about this Hotel was wonderful. The lounge was even more comfortable than expected, and I would love to stay again. All the food was delicious, but the only disappointment was the okonomiyaki. There was also a great variety of drinks, including plenty of alcoholic options. I couldn’t make it during afternoon tea due to other plans, so I’d definitely like to try it next time.

You can warm up thoroughly in the sauna, cool down properly in the cold plunge, and fully relax in the recovery area. In addition, amenities are well stocked, including toothbrushes, razors, exfoliating scrub towels, salted candies, an ultra-cold water dispenser, and ice. The Room is also spacious with a great view—very satisfying.

The woman who greeted us upon arrival at the Hotel was exceptionally attentive, and her escort service was wonderful. The other staff members also paid attention to even the smallest details, allowing us to stay comfortably. In particular, the service from the international staff felt natural and kind, and it seemed overwhelmingly higher in quality than at other hotels. It reminded me once again that human service is even more important than the Facility or meals. Thank you very much for taking care of us.

The staff were wonderful, and the facilities, meals, and service were all excellent. It was a little disappointing that we could only use one of the private open-air baths. This is an inn we would love to stay at again! Thank you for a wonderful time!

This was my second stay. The hot springs and stone sauna were excellent, and overall I was very satisfied. I booked an additional single room on the day due to availability, and I really appreciated that you accommodated my request for a non-smoking room. Thank you for your hospitality. I will visit again.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

I stayed here during my Biwaichi trip. You can bring your bicycle into the room, and while you are in the room, you can also charge your e-bike battery. The room was clean and the bed was very comfortable. The restaurant meals were also very delicious. The bath was comfortable as well. I’ll definitely stay here again for Biwaichi or other trips!

We stayed in a Room with an open-air bath during Silver Week. The Room was on the 2nd floor of the annex, and it was just the right size, clean, and well maintained, so we were able to relax in the in-room open-air bath. Dinner was a special kaiseki course and everything was delicious, and the breakfast buffet had a wide variety of dishes—especially the thick-cut tuna sashimi and sweet shrimp, which were very fresh and tasty. If we visit Suwa again, this is a Hotel we would like to stay at again.

We stayed at Sanraku to celebrate my husband’s and my 70th birthday anniversary as a couple. First, we were comforted by the attendants’ lovely smiles. At mealtime, we were deeply moved to find a wonderful hand-drawn plate by the manager displayed on our table. We also heard that the menu card was hand-drawn by the manager as well. They even prepared a purple celebratory vest for our 70th birthday celebration and took commemorative photos for us. In the bath area, we were surprised by the wide variety of shampoo, conditioner, and body wash available. In the changing room, there was also an assortment of high-end skincare products, which my daughter was able to use. It was a truly attentive Hotel in every way. My daughter and I are already talking about staying at Sanraku again. Thank you very much.

The trip was originally planned because we were determined to see Nagano’s first National Treasure—the octagonal three-story pagoda at Anraku-ji Temple. We enjoyed the journey, visiting the footbath, Kitamuki Kannon Hall, and Anraku-ji, but when we returned home, the memories of Ryokan Hanaya came to mind first. From the hospitality and cuisine to the marble bath, the wood-rich architecture and signage, and even the staff attire at breakfast and dinner—every detail reflected a sincere commitment to putting guests first. It reminded us what true “omotenashi” really is. Fresh flowers were arranged throughout the property as well, which was wonderfully calming. Thanks to you, we had a truly memorable trip. We are grateful to Ikkyu.com.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.