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We visited as three generations to celebrate my parents. The staff were wonderfully welcoming, and we were impressed by the thoughtful touches throughout the Room and other areas, with amenities and towels provided everywhere. At dinner, you kindly treated us to a celebratory bottle of wine, and our whole family was able to make great memories. We stayed at another Hotel the night before, but everyone agreed that Sansui was better in every way—both the meals and the Room—for both nights. The view from the Room, the spa sauna and pool, the drink service in the lounge, and above all the staff were truly excellent. We will definitely return. Just one thing: we requested a massage, but unfortunately it was disappointing. Thank you again.

After check-in, it was great to have sweet potato chips, monaka wafers, and drinks such as sparkling wine in the lounge. They also poured iced coffee into my bottle, so I could relax in the Room and enjoy it while taking in the view. Since check-out is at 12:00, I was able to swim in the infinity pool and unwind in the jacuzzi as well. The Sorano Hotel I had been wanting to visit was amazing.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

This was our second stay. Earlier this year, we used this Accommodation as a base and really enjoyed walking around Nihonbashi, Ningyocho, Suitengu, and Kanda, so after six months we stayed again in the same way. This time for dinner we bought takeout from two department stores and long-established shops and ate in our Room instead of having dinner at the Hotel like last time. The reason is that while the shabu-shabu we had was very delicious, the portion was a bit large for us in our 60s. However, when we saw the posted dinner menu information at the Hotel, it looked like there were also options such as “choose-your-set meal” selections and small side dishes—so after all that walking, it might have been nice to relax over that kind of dinner after enjoying the large public bath… We talked about it together. We may have missed out. We did have breakfast at the Hotel, and as always the miso soup was delicious. I would have preferred the salmon a little more grilled, but it was a comforting breakfast. Kazusaya has many sights within walking distance and very convenient transportation access. Being able to leave our luggage before check-in or after check-out is also extremely helpful because it makes it easy to come back. We also appreciate being greeted with “Have a nice day” and “Welcome back.” We will probably visit again soon. Next time, we’ll have dinner too.

Although I live in the prefecture, I had wanted to stay here for a long time, and I was finally able to do so this time. It’s a dog-focused Hotel in every way, and all the staff were very friendly, so we had a truly enjoyable time. Because it was extremely hot for the season, we couldn’t use the outdoor dog run, but we still had fun using the indoor dog run and taking walks around the property. The meals were stylish and delicious, and the large public bath was not crowded, so I could relax—overall I was satisfied with everything. I can’t stay often, but it’s a Hotel I’d like to visit again if I have the chance.

Just as the title says, this Accommodation was absolutely amazing in every way! Even before we arrived, they were waiting for us and kindly guided us to the parking area, then smoothly escorted us to the lobby. It was a bit of a walk from the main building to the annex, but from the moment we stepped in, the calm, crystal-clear atmosphere was so soothing. From the covered walkway you can see the sea through a pine grove, and even the lawn in the garden was beautifully maintained—everything felt spotless and impeccably clean. We checked in while enjoying a welcome drink in the lounge; all of the staff provided attentive service that never felt overbearing—just thoughtful and considerate. Dinner was served as a course meal, featuring exquisite dishes made with local Awaji ingredients and presented beautifully. The Western-style breakfast course was also outstanding. In particular, just as mentioned in other Reviews, the pot-au-feu was incredible. The lounge also had an excellent selection of high-quality alcohol, drinks, and food options, so we could truly relax at our own pace. Normally we would have needed to go out shopping for things, but this time everything we needed was available within the Accommodation—we were completely satisfied without leaving! The Room and amenities were perfectly prepared with nothing lacking, and having an open-air bath attached to our Room was fantastic! We would love to stay at Hamari-kyu again next time.

Perhaps because we stayed on a weekday when there were fewer guests, we were able to enjoy a calm and relaxing time. It was quiet and surrounded by the sounds of nature, and even our senior dog could play to their heart’s content. The meals also reflect a dedicated commitment to gastrotourism, showcasing great care and impressive skill. With only the essential services provided, we appreciated the kindness of being given space to relax freely.

The service was excellent, and the meals were delicious. One of Okawaso’s highlights—the shamisen performance—was very soothing, and there was also a comfortable place to sit and enjoy it at a relaxed pace, making it a wonderful memory. The staff were all welcoming with lovely smiles, and their guidance was clear and easy to follow.

I chose this property for its location and was very satisfied. If I have the opportunity to visit Tachikawa again, I would like to stay here again. Thank you for your hospitality.

The Room is spacious, and the Hotel is very clean. The drink bar from evening to night was also very relaxing and great. Breakfast offered a wide variety of options, and everything was delicious! I will definitely stay here again next time!

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

Thank you very much for your kind hospitality. I would love to visit again. Access was easy if you have a car, and this Hotel offered plenty of enjoyment with the baths and hot stone sauna. The Japanese-style room felt a bit small for triple occupancy, but it would be perfectly fine for two, and offers great value for money!

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

It was a girls’ trip with my high school classmates in our 70s, and we had an amazing time. The Room was spacious, with beds for four people, and the view from the balcony was great—nothing to complain about. However, during the hot summer season, it would have been nice to have a fan in the large public bath.

I stayed here to catch an early-morning highway bus from Busta Shinjuku. As with my usual capsule stays, I brought drinks and snacks, but there was no need. In the shared lounge, I could relax in a chair with free drinks, and several kinds of alcohol were served at night. Late-night snacks such as ramen and ochazuke were also provided, so I had nothing to worry about. I was able to unwind in the large public bath and sauna and recover from my fatigue. Breakfast, including curry rice, was also available, so I could depart with peace of mind. I would definitely like to stay here again next time.

Everything was outstanding!! Nothing to complain about!! We will definitely stay again!! On the way home, we were already discussing when to make our next Reservation. The food in particular was truly delicious and wonderful.

I always stay at Naganohaku. The breakfast was as good as ever. The sake tasting in front of the front desk was nice with snacks, but it would have been better if I could have tried four varieties. I will stay again.

I decided to go on a castle tour in Gunma Prefecture. The accommodation was conveniently located near Numata Castle Ruins and surrounded by plenty of dining options, so I chose it. With a spacious public bath on the first floor and a large dining area, the overall design was relaxing and comfortable. I splurged a little and reserved a room on the 10th floor, the top floor, where I enjoyed expansive views of Numata's beautiful mountain scenery. For dinner, I had some drinks at the yakitori restaurant next door, which was right in front of the parking lot. There were also several izakayas and bars nearby, making this my favorite accommodation. The breakfast buffet was well-managed with staff promptly replenishing dishes and cleaning up with great attention to detail. However, it was disappointing to see some guests leaving their tables messy with leftover dishes behind.