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The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

Whenever I’m on a business trip to Kanagawa, I always stay here as my regular Accommodation. Although this Hotel is close to the station, it’s very quiet, so I can truly relax and sleep well. This time, after checking in and doing office work in my Room, loud music was playing from the neighboring Room and it was unpleasant, so I consulted the front desk. They immediately changed me to another Room. I believe this prompt response also proves how comfortable this Hotel is. I would like to continue staying here.

We stayed as a mother-and-daughter trip to celebrate my daughter’s birthday. We have stayed at many Accommodations, but our time at Fufu Nikko was truly unforgettable and the best experience we could have hoped for. The Room was extremely comfortable, and the in-room Onsen was wonderfully relaxing—we enjoyed it many times during our stay. The dining was also outstanding. Each dish was beautiful to look at, thoughtfully presented on lovely tableware, and you could really feel the care and attention behind every detail. Everything tasted delicious. The final dish—rice with conger eel and lotus root—was especially wonderful, but we were so full that we couldn’t finish it. That is my only regret. Even now, my daughter and I still say, “We wish we had eaten it all.” The whole cake we requested in advance for my daughter’s birthday was also set up beautifully when we returned to our Room after dinner. They even added flowers along with the cake, and my daughter was deeply touched by their thoughtfulness. Thanks to you, it became a truly memorable birthday. Above all, what stayed with us most was the hospitality of the staff. From the warm welcome on arrival to the heartfelt send-off at departure, everything felt comfortable. Wherever we met someone, they greeted us kindly, and each small gesture of consideration felt genuinely warm. The explanations of each course were clear and attentive, and the casual conversations in between were enjoyable as well. The service never felt formal or stiff—just perfectly attentive with a comfortable sense of distance—and both my daughter and I were completely charmed. Of course the Facility and cuisine were exceptional, but this stay reminded me that what ultimately makes you think “I want to come back” is always the people. Even after returning home, my daughter and I haven’t stopped talking about Fufu Nikko. We’ve become big fans of “Fufu,” and are already planning which Fufu property to visit next—with hopes of visiting them all someday. I sincerely thank all of your staff for making this important birthday trip with my daughter such a wonderful memory. We will definitely return again. Thank you very much.

My mother, who stayed with me and uses a wheelchair, received thoughtful and warm support, which was a great help. I only get to see my mother, who lives far away, a few times a year. I’m truly glad we were able to spend our precious time together here in comfort and at ease. My mother was very happy as well, so we would love to visit again. Thank you very much.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

My spouse and I stayed for one night. It would have been even better if our Room had a sofa, but the bath was indoors and an Onsen, already filled for us. The staff member who guided us also provided a thorough and helpful explanation. The meals were wonderful both dinner and breakfast, and we truly felt pampered. Since we dined in a private room, we couldn’t eat while looking out at the sea, which was the only disappointment. We have stayed at many Hotels, but this had the best food of all. We happened to visit Shimonoseki this time and found this Hotel by chance, but next time we will travel specifically to stay here.

I stayed here with a friend this March and was so impressed that I returned in July with my family (as a couple). The dining menu had changed to a summer menu, so we were able to enjoy it again with a fresh perspective. With only eight parties staying at a time, this is a hidden-gem Accommodation: the Rooms are spacious, yet limited to two adults per Room. It’s perfect for anyone who wants to relax and unwind in peace. On the other hand, you won’t find sweeping views of Sagami Bay like those from the balcony of a high-rise Hotel (you can see the sea and Oshima Island, but they feel distant), nor is there an expansive garden. There is also no Shuttle Service from the station, so I recommend it for guests who don’t mind that. It’s well suited for making memories as a couple or with your best friend, and for celebrating anniversaries or special occasions. The in-Room open-air bath is spacious, and after bathing you can relax on chairs on the balcony. The food is delicious and very generous in portion size—and the timing of each course being served is excellent. The bedding was comfortable and I slept soundly. Considering this level of quality and service, the Plan pricing is reasonable. I would definitely like to return again.

I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

Everything was very clean, and we had a comfortable stay. The appliances and furniture were high quality, and we could really feel the attention to detail. The pool was also very clean—we spent lots of time enjoying it, and our child was thrilled! Our whole family had a wonderful time. We would definitely love to stay again!

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

The three of us—my spouse, my sister, and I—had a relaxing stay. The Room was clean, and the Onsen was at a comfortable temperature, so we enjoyed soaking many times while looking out at the sea. The meals were all delicious, and even the grilled fish at breakfast was prepared in an easy-to-eat way. Both dinner and breakfast were excellent, and all three of us finished everything. Thank you very much.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

This was our second stay as a couple with our dog. Because it is a private rental house with exterior walls, we didn’t have to worry about the surroundings and were able to relax and enjoy a luxurious time in the Room. For meals, the ingredients were prepared in the refrigerator and we cooked for ourselves, but the recipes made it easy to prepare everything smoothly. We also appreciated that the menu was different on the second night, so we never got bored. The staff were very polite and kind. Even if we had questions, we could reach them by phone, which made us feel at ease throughout our stay. It was also great fun chatting during check-in and check-out. Our dog looked happy from start to finish. It was an Accommodation that makes us want to come back again for sure.

The view from the Room was wonderful, and the meals were delicious—everything was excellent. If I had to mention one thing, I would have liked a little more time to use the bath at a relaxed pace. I will visit again in a different season. Thank you for your hospitality.

I loved the exceptionally quiet scenery. The service was also very attentive. Everything was spotless, and the scent of the tatami was soothing. The flowers on display were beautifully arranged, and I was impressed by the furnishings as well. The food was as delicious as its reputation suggests. The bath amenities were excellent too—ReFa showerheads and hair dryers, and POLA products. It would be perfect if the bath were an Onsen. Every detail felt pleasant, making this a truly wonderful trip. It’s an Accommodation I’d recommend to others and would love to stay at again.