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The service was very attentive, and the Room was clean—overall, I’m very satisfied. Next time, I’d like to try the breakfast as well.

This was my first time staying for three nights, and everything was great—the service struck the perfect balance of attentiveness and distance. It was a bit pricey, but it’s now on my list of Accommodations I’d like to treat myself to again. If I had to mention one thing, I’d love the meals to have a bit more originality!

I stayed here recently while touring the Jomo Sanzan mountains. The Accommodation felt a bit dated in places, but it was very well maintained and spotlessly clean throughout. The bath was on the small side, but perhaps because of the time I used it, I was able to relax both times without sharing it with other guests. I had been looking forward to dinner because the Reviews were so positive, and it lived up to my expectations—every dish was carefully prepared and absolutely delicious. The presentation was also enjoyable, and it made me want to visit again just for the dinner. Above all, every staff member was pleasant and attentive, which left a strong impression. I felt comfortable throughout my stay and am very satisfied overall. If I have the opportunity, I would definitely like to stay again.

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as outstanding as this—everything from start to finish was truly moving. We arrived about an hour before check-in, yet we were warmly welcomed without hesitation. From a wonderful commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are sincerely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was impeccable, allowing us to relax and enjoy unhurried time. Our assigned staff member was genuinely kind and always smiling; we enjoyed our conversations and were deeply impressed by their attentive care down to the smallest details—our whole family was moved. The guidance through the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease. Our Room was very spacious, beautifully maintained, and spotless. The bed was ideal for us—not too soft and not sinking in—so it was extremely comfortable. (My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, the Room included its own private open-air bath with free-flowing Onsen sourced directly from 100% natural spring water (no added water or heating)—a superb and rare Dōgashima Onsen often described as “legendary.” We could indulge in Onsen whenever we liked. In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy everything together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef. There were also many staff members on hand—the service felt perfect. Based on our past experiences, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

I had a very comfortable stay. There was a drink bar at the front desk, and the Room had a water dispenser, so I never had any trouble getting drinks. The bed was large and I slept very well. The shower in the bathroom was ReFa, and the bathtub also had a bubble switch, leaving my skin smooth. The ReFa hair dryer was also well equipped, and I was able to relax. I would like to stay here again when I visit Nagoya.

We thoroughly enjoyed the all-you-can-drink craft beer server. The open-air bath overlooking the bamboo grove was also wonderful: during the day, you can hear cicadas, and at night it has a majestic, Bamboo Cutter’s Tale atmosphere. The meals were excellent—both dinner and breakfast offered a great variety of dishes. The bar had many cocktails and Japanese whiskies, all delicious. Thank you to the bartender.

Both the Room and the in-house Facility were still new, so we were able to use them comfortably. After dinner out, we used the all-you-can-drink plan at the on-site restaurant. I think it’s an affordable and great service. If I have the chance, I’d like to stay again.

This was our second stay at Umekiya. We stayed once before and it was so great that we chose it again. The owner talked with us about why we picked this place again, as well as products made on Awaji Island and shops run by local creators, and we were able to actually stop by. They also share recommended spots around Awaji Island. On our second visit, we used a nearby super sento. It was extremely crowded with locals, so while Umekiya doesn’t have a bathtub, if you want to take your time in the bath, it’s better to use Umekiya. The Wi‑Fi in the Room (which didn’t work well last time) had been improved, but the best part is spending time enjoying the atmosphere in the shared space on the first floor while having free drinks. There are two shared toilets, but my family wished they were separated for men and women. It’s also hard to tell whether someone is inside; even though one of them was vacant, I was knocked on and asked to hurry up. It would be helpful if it were easier to see whether each toilet is occupied or not. If we come back to Awaji Island again, this is a place we’d like to stay at.

We stayed with two adults and two dogs. On the way there, our navigation system guided us on a detour and we arrived via a very narrow road, but after the staff explained the route, we found that if you exit onto the road right in front, you’re immediately on a main road and it’s very close to the Awaji Interchange—an excellent location. Our dogs had a great time running around both in the shared dog run Room and in the run. The complimentary drinks at the shared run were much appreciated. For dinner at Genpei, the anago (conger eel) hot pot and sashimi were outstanding, with generous portions—absolutely delicious (lol). In summer, most vacation rentals have lots of insects, but there were very few this time, which was great. Proper insect control measures are clearly in place. The staff were also wonderful and kindly helped us throughout—thank you very much. We’ll definitely come back again.

From the moment we arrived at the Hotel, we were impressed by the outstanding hospitality of the staff. The doorman who welcomed us was wonderful, and since we were traveling with a baby, they took great care of us—carrying our luggage to our Room and preparing a baby crib for us. We also used the bus to go to the park, and while we were waiting in the lobby, staff came over as soon as it arrived. Throughout our stay, we felt that everyone was extremely well trained and attentive. Our Room was spacious and comfortable, and we truly appreciated it. The breakfast buffet had a great variety of options; the freshly baked bread, French toast, and beef ochazuke were especially delicious. They also guided us to seating with our child in a stroller in mind, which was very helpful. There was also a nursing room right outside the restaurant area, which made things much easier. We didn’t expect such a comfortable stay for this price point, so we felt it was an excellent Hotel. It seems there are many spacious Rooms available as well, making it a reassuring choice even for families with small children. To repeat once more, every staff member who assisted us provided warm and pleasant service. Thank you very much—we would definitely love to stay again.

This was my 8th stop on a classic Hotel tour. The atmosphere was wonderful, and I ended up extending my stay—spending three nights and four days in two rooms in the main building: Premium Classic and Premium Panorama Corner. Both Rooms were excellent, but personally I especially loved the ambiance of the Premium Classic. The Premium Panorama Corner has a sofa, so it’s great for relaxing. And since we were on the first floor this time, we could see deer up close outside the window in the morning and evening—they were adorable. The entire building has a charming design that truly conveys its history, and I found myself forgetting how time was passing just by looking around. With such a beautiful building, delicious food, and friendly staff, I was completely satisfied—three nights and four days still didn’t feel like enough. Now that the West Wing has reopened after renovation, I’d love to stay there next time. Nara Park is also within walking distance, making it an ideal base for sightseeing. The deer are cute and everyone is kind—Nara was amazing.

I was extremely satisfied with all the Facilities in the property. The all-inclusive plan and the amenities bar were both excellent. The meals were delicious, and they were served at just the right timing. I truly felt genuine hospitality from all the staff, and it was incredibly comfortable! I will definitely be back again.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.

I often stay here for business, and the check-in and check-out times fit my schedule perfectly, allowing me to plan my work appointments with plenty of time—this is always a great help. No matter how many times I stay, the Room is always kept clean and well prepared, and I had another comfortable stay this time as well. The staff are consistently polite and pleasant whenever I visit, so I can always stay with peace of mind. I have stayed five times, and it is a Hotel that satisfies me every time. I would like to stay again on my business trip next month.

All staff were pleasant overall, and the check-in explanations were detailed and courteous, so I had no trouble during my stay. This time I booked a Multiple Night Stay for two nights, and the breakfast side dishes had a good variety with some changes each morning, so I enjoyed it without getting bored. As for the Room, on the first day we were assigned one at the hotel’s discretion; it was a twin Room with plenty of space. The second day’s Room (single) was simple but more than sufficient, very clean, and comfortable. It was also great that each Room has its own air conditioner, making the environment comfortable throughout. The only downside is that getting around by elevator can take time, so it’s best to allow extra time when moving around. In addition to the in-room bath, there is a large public bath on the top floor with panoramic city views, as well as an open-air bath, which made for a very relaxing experience. There are also good restaurants nearby, so unless there is heavy rain or similar weather, you shouldn’t feel inconvenienced. There are many affiliated parking lots nearby; if you park at places like Yodobashi Parking, you can choose covered parking as well, which made driving there feel reassuring.

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

Thank you very much for your hospitality. This was my second stay. The Onsen in the Room is silky and wonderfully relaxing. All the staff were very kind, and I also enjoyed a variety of snacks and drinks in the lounge. I look forward to visiting again.

I stayed here with a friend. The infinity Onsen and the food were both excellent. However, the hair dryers in the large public bath took a long time to dry my hair, so I would appreciate it if you could upgrade them to higher-quality ones when you replace them next time. Since the Facility is wonderful, it felt like a bit of a missed opportunity. I would love to stay here again when I visit Beppu. Thank you very much.

A trip with my 2-year-old daughter. We stayed here because we wanted to pack light, and having a washing machine and microwave was a big help—we made great use of them! The free drinks at the front desk also gave us a good reason to take our toddler out of the Room during her “no” phase. We’d love to stay again next year.