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From the Room on the 13th floor, I could see Sakurajima. The Room was excellent, and the Onsen was great as well. I checked out before 6:00 due to my schedule, so it was a shame I didn’t have time to try the highly rated breakfast. The staff greeted me with smiles, making for a comfortable stay. It was a great-value Hotel.

Both the Room and the large public bath were clean and well maintained throughout the property, making for a very comfortable stay. The breakfast offered a good variety of Japanese and Western dishes as well as desserts, and we were very satisfied. There was also Shuttle Service to and from Kyoto Station, so we didn’t feel any inconvenience in terms of access. It exceeded the price, and we were extremely satisfied.

We stayed here with our family just after the Obon holidays. Hot springs and good food are part of the fun of traveling, but discovering a different region is another big pleasure. I hesitated for a moment between heading straight to the baths or joining the in-house tour, but joining was absolutely the right choice. Using a PowerPoint presentation, they gave an engaging explanation not only about the connection to an animated film, but also about the history of the inn and the area, and even how Niigata lies just beyond the mountains. The tour also included moving to places like the old accounting office and a bridge for further explanations—very fulfilling overall. I thought it was wonderful to have a program that satisfies intellectual curiosity (and it could even provide ideas for kids’ summer homework). The property consists of three separate buildings connected across varying elevations within the grounds. Our room had an open-air bath as well, and my only regret is that we didn’t have time to try every bath.

I wasn’t a Takarazuka fan at first, but after staying in the Revue Room and discovering how fascinating it is, I think I’m becoming a fan of the Takarazuka Revue. The hotel had Takarazuka videos and related displays throughout, almost like a museum. Although it has a long history, it was relocated just a few years ago, so everything felt new and spotless. The Grand Theater is next door, and I ended up doing quite a bit of shopping at the store.

This time I visited by motorcycle. I really appreciated being able to park it in a properly covered, roofed area. The service, room, hot spring, meals, and amenities—everything was simply excellent. Every detail was well taken care of, and I had a truly wonderful stay. The courtyard illumination at night is also beautiful. It’s a place I definitely want to return to. I can wholeheartedly recommend it to anyone.

Although we stayed for only one night, it was a wonderful Accommodation with thoughtful services exactly where we hoped they would be. We could feel the attention to detail everywhere—an all-inclusive in-Room minibar, three kinds of cold drinks prepared at the large public bath, an impressive umeshu collection with 100 varieties (a paradise for umeshu lovers like us), and grilled fish for the Japanese breakfast that you can choose from three options. All of the staff were very cheerful and the overall service quality was excellent. In particular, we were truly moved by the attentive hospitality of the foreign male staff member who took care of us at dinner. We were also surprised by how fluent his Japanese was. Dinner was delicious as well, and we appreciated the focus on local ingredients. The Senju hot pot made with Masuda beef was wonderfully tender and rich. From check-in to check-out, we spent a genuinely relaxing time—simply gazing at the view from our Room in the rain and enjoying forest bathing in a private setting. It was an ideal vacation that helped us forget everyday life and feel refreshed both physically and mentally. If I may mention one thing, incense, fragrant olive flower arrangements, and stick diffusers were placed throughout the building. Even though we came to enjoy such clean air in this area, the scent felt a bit too strong. While you promote sustainability as an Accommodation, it felt somewhat contradictory—and disappointing—that even items like shampoo, body soap, and towels are fragranced. Some guests may enjoy fragrance, but others are sensitive to it as well; I would appreciate it if you could take this into consideration going forward. Thank you very much for a wonderful stay.

I checked in late at night and had given up on enjoying the hotel that day, but the soft-feeling water and soothing background music in the large public bath completely relaxed me, and I ended up soaking longer than usual. I also enjoyed a wonderfully aromatic decaf from the espresso machine in the lobby, then unwound and slept soundly. At breakfast, a different main dish from what I ordered was brought out, but when I mentioned it they promptly remade it and brought it to me. I happily enjoyed a hearty, delicious breakfast that made great use of Kyoto ingredients and flavors, felt fully refreshed from the day before, and checked out feeling energized. All of the staff were friendly, with warm smiles and gentle manners. The location is unbeatable—right in the heart of central Kyoto—very convenient yet quiet. Thank you for taking such good care of me! I’d love to stay again.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

This was a Hotel I’d wanted to stay at for a long time, and it was exactly as I’d hoped—the open-air barrel bath on the top floor and the terrace at night were amazing. I arrived late for breakfast and was told once that the scrambled eggs were sold out, but they quickly made more and brought them to me. Parking was also free for 24 hours per night, making it a great Hotel I’d truly like to stay at again. The only disappointment was that there was some dust left under the window when I opened the blinds. Still, all of the staff were kind, which made my stay even better.

We stayed for one night on the dog-friendly Plan with dinner and breakfast included. Both the seafood hot pot and breakfast were delicious. The seafood hot pot portion was a bit small, so if you have a big appetite, I recommend bringing extra ingredients. For breakfast, the made-to-order omelet and French toast from the live kitchen were especially good. The bath area had fewer washing stations than expected, so you may have to wait during busy times. The shower was easy to use (adjustable water pressure and it didn’t shut off automatically), and the ReFa hair dryer dried even long hair quickly. There were also a pool and table tennis in the building, plus board games available to borrow for in-Room play—our child loved them. The Room felt like a luxury apartment model unit, with the bedroom clearly separated from the living/dining/kitchen area, so we could relax without worrying even after our child fell asleep. If you have a Netflix account, you can watch it on the TV. That said, it’s hard to ignore that some detailed cleaning in the Room seemed insufficient—especially how dirty the air conditioner and ventilation fan were, which was disappointing. The air conditioner had heavy blackish stains that looked like mold not only inside but also on the exterior. The ventilation filters in the changing area and toilet were packed with dust, which was shocking. Also, while the bathroom and kitchen areas were kept clean overall, limescale hadn’t been fully removed from the small sink installed in the toilet. Dog amenities were well stocked overall, making this Accommodation great value for money and one we’d like to stay at again—but because both the air conditioner and vents were truly dirty, I hope they will be thoroughly cleaned before our next visit.

I stayed here on a business trip, and both the facilities and the staff deserve top marks. The room was clean, and the desk was large and easy to work at. Luggage storage before check-in, as well as check-in and check-out, were smooth, and the front desk staff were kind. Since I was staying multiple nights, I only wanted my towels replaced; when I spoke to the housekeeping staff, they handled it politely. They also greeted me cheerfully when we passed in the hallway the next morning—the service was excellent. The large public bath was spacious with plenty of hot water, very well maintained, and truly relaxing. It was a great place to recover from a business trip.

I stayed here again for the first time in a year. The entire Room had been renovated. The bed was an Airweave, which I had wanted to try, and I slept very comfortably. Breakfast had also been upgraded with sandwiches and more—the fruit sandwich was delicious. I will definitely stay here again.

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

With its convenient location right by the East Exit of Kitakami Station, I stayed on the top (9th) floor this time. The room was new and clean, spacious for a single, and well designed with an easy-to-use desk and chair and a thoughtfully planned layout. The Hotel also offers welcome drinks, a choice of amenities, and a large public bath, making the stay comfortable overall. Laundry Facilities are available on both the 2nd and 6th floors; it was convenient to check machine availability from the room, and the PIN-code system was helpful as well. On the other hand, they can be fully occupied during peak times, and it would be even more convenient if cashless payment were available. This time I chose a Plan with dinner and breakfast included. Since there aren’t many restaurants within walking distance around Kitakami Station’s East Exit area, choosing dinner included was definitely the right call. Being able to have all meals within the Hotel is a major advantage. Breakfast featured items such as Kitakami natto, roast beef, and BALMUDA toasters, and the overall atmosphere and quality were good. However, yogurt had run out by around 7:30 a.m., and I felt that adding more variety to the side dishes and improving the color balance of the salad selection would make it even better. While there are some minor areas for improvement, overall it was a very satisfying stay including the room, large public bath, in-house Facilities, and meals. If I have another chance to stay near Kitakami Station, I would like to use this Hotel again.

I stayed on September 2. The staff, including the person who checked me in, provided excellent hospitality. I also appreciate that you accommodated my requests in advance. The Room had only a shower, but there is a large public bath on the top floor, which helped me relax after a long day of work.

We stayed here to celebrate my father’s 90th birthday. Unfortunately, it rained so we couldn’t enjoy a terrace barbecue or stargazing, but the staff’s thoughtful hospitality, the impeccably clean room, and the delicious, beautifully presented, generous meals made our stay wonderful—my 83-year-old mother was especially pleased. The sauna floor didn’t warm up very well, which was a bit disappointing, but everything else was excellent. If we have the chance, we would love to stay again. Thank you very much.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

We arrived late for check-in, and we really appreciated you adjusting the dinner time. Both dinner and breakfast were carefully prepared, and everything was delicious. The building felt a bit old, but the Room had been renovated and was very comfortable. I didn’t realize the bath featured a mural by Kiyoshi Yamashita when I went in, but it became a wonderful memory.

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

The Hotel is in a great location, and the Room was very spacious, making our stay comfortable. Akita Station is also nearby, and the Akita Citizen’s Market, where you can shop, is just a short walk away, which made our stay enjoyable. If we have the opportunity, we would definitely like to stay at this Hotel again.