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We had to cancel our Okinawa trip due to a typhoon. Then I remembered Iojima, which my husband’s mother had recommended, and looked it up. Because it was last-minute, the only availability was a BBQ Plan in a dog-friendly Room, but we made a Reservation anyway—and it turned out to be amazing! We don’t have pets, so I worried about odors or hearing dogs from other Rooms, but everything was spotless and we didn’t notice anything at all. The Room also had an ocean view and felt incredibly refreshing. For dinner, we thought two days of BBQ in the summer heat might be too much, so we asked the front desk—just in case—if we could change one day’s meal. They kindly accommodated us, and on the second night we were able to enjoy a course dinner. (This may have been because we originally booked an upgraded option above the standard BBQ.) The BBQ itself was delicious with plenty of variety, and eating while looking out at the sea was fantastic. For breakfast, we could choose from three different restaurants with different menus. Guests could also enjoy complimentary lemon water and chilled tea at various spots around the island. There were lots of activities: sports and games in the gym; ocean athletics and marine sports (extra charge) by the beach; a manga corner near the baths; an indoor pool; Onsen facilities; and even an open-air bath with ocean views. We truly had an incredible three days. Since each area is spread out, you can rent bicycles for free, and there is also a shuttle bus that circulates around the island. All of the Accommodation staff were kind and attentive, helping us create wonderful family memories. Thank you very much.

This is a small Hotel right in front of Lake Chuzenji, and we had a wonderful trip thanks to the thoughtful hospitality of all the staff. Both dinner and breakfast were beautifully presented and delicious, and we truly enjoyed them. My elderly mother was also very pleased. This is a highly recommended Hotel, and we would love to stay again if we have the opportunity.

All of the staff were extremely kind and made our stay very comfortable. Every dish was delicious, with just the right portions, and the timing of each course was perfect—we were very satisfied. The open-air bath was especially relaxing. This is a Ryokan we would love to stay at again when we visit Miyajima.

This was the most wonderful stay I’ve ever had at any Accommodation, in Japan or abroad. Onsen: Not only is the water quality exceptional, but the temperature is perfect—so soothing you’ll want to soak again and again! Room: Impeccably clean, beautifully styled, and incredibly comfortable in every way. A space that lets you completely forget the noise of everyday life. Dining: Each dish felt like a work of art, with delicate seasoning throughout. We enjoyed local seasonal ingredients at their very best, and every bite was moving. Above all, the staff’s hospitality was outstanding. With a perfectly balanced sense of distance while anticipating even our smallest needs, their thoughtful service truly impressed us. Their warm smiles and kind words were deeply comforting. Without a doubt, this is my best Accommodation ever. I will definitely be back as a treat for myself. Thank you for such a wonderful time.

The Onsen temperature was just right, and the Room was clean and well maintained, so we had a very comfortable stay. The view from the Room was also great. The meals were delicious, and thank you to the staff member who looked after us for being so kind to our children. We would like to stay again when we visit Awaji Island. Next time, we’d love to come in a different season.

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

The staff’s service and the overall atmosphere were even better than the last time we stayed! Watching the fire in the fireplace… and the outdoor bonfire, like a campfire, was especially memorable. The bath was also very relaxing, and above all, we were able to unwind without worrying about time. Thank you very much.

In every respect—service, rooms, cleanliness, and location—this is an outstanding Hotel. While many Hotels offer simplified service these days, it was wonderful to experience traditional Japanese hospitality here. The breakfast was delicious, made with locally sourced ingredients—so much so that I’d happily return to Hokkaido just for this Hotel. I was especially impressed by the milk tasting and the variety of cheeses. Since the bar closes early, I’ll check in earlier next time so I can enjoy it! Thank you very much.

This was my first stay, and just as everyone says, the meals were outstanding. I’ve stayed at many Accommodations, but this was the most delicious by far. It wasn’t just tasty—the menu was exciting too, and I truly looked forward to mealtimes. Personally, I was especially impressed by how delicious the sautéed splendid alfonsino was. The Room was also very clean and comfortable. In addition, the location offers great access to everywhere, making sightseeing easy and convenient. When I visit Izu again someday, I’d love to stay here again. Thank you very much.

Since my parents’ home is in Izumisano, I used to watch this place being built every time I came to Sano. This was my first stay here. It was fun to see the familiar station from the Room, and everything was very comfortable. After the large public bath, there are plenty of manga available—like at a manga café—so I’d love to stay again and relax when I’m back visiting family. My child was thrilled too. 　However, because of how card keys work, when you remove the key the power in the Room turns off completely and even the air conditioning stops. So when you come back from the large public bath, the Room is hot, which is inconvenient. At a Ryokan, for example, the air conditioning doesn’t usually shut off like that. Also, only the women’s bath requires an authentication number; while I understand it’s for security reasons, it’s quite inconvenient. Next time, I’d like to watch unlimited movies in the Room and add what looks like a luxurious breakfast. Free Child Sharing Existing Bedding for guests 18 and under is also greatly appreciated.

I love the meals here and have returned several times. This time, I enjoyed the chef’s special kaiseki featuring splendid alfonsino, and truly savored it. Everything was delicious. The dishes were beautiful to look at as well, and I was reminded how Japanese cuisine lets you enjoy the seasons. I spent a relaxing, elegant holiday and felt completely recharged. Thank you to all the staff for your thoughtful hospitality.

Because we enjoyed our previous stay so much, we came back again. It was convenient to leave our luggage at the information center in front of Kintetsu Nara Station. The Room had an even better view than last time, and my mother was delighted. We were able to relax in a private dining room for both dinner and breakfast. The meals were delicious as well. Thank you very much.

This time, we added tempura. We ordered the chef’s choice, and everything was delicious. They fry it right in front of you, so it looks great, and being able to eat it fresh right away really lifted our spirits!! It had been very hot lately, but on the day we stayed it was a bit calmer. In the evening we took a leisurely stroll, and when the breeze came through the shade of the trees it felt cool and pleasant. We’d love to come back again as soon as possible.

This was our second stay with children. Last time, we stayed after visiting Disney. Located inside Kasai Rinkai Park, it’s perfect for letting kids play. This Plan included breakfast, and the food was excellent—no surprise given it’s part of the Okura group. Dinner wasn’t included in the Plan, but we used the restaurant and it was delicious as well. The large public bath was clean and spacious. There aren’t many Hotels in Tokyo with such a large bath, so it was very relaxing. The staff were very kind and helpful, especially to our child. They also stored our luggage on both check-in and check-out days, and we could rest in the lobby and reorganize our bags, which was a big help while spending time in the park with our child. Thank you very much.

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

This was my first time staying here. I’d been curious for a while, and it was just as I expected—I really liked it. The building may not be brand-new, but perhaps it has been renovated; I had no inconveniences at all. The meals and the bath were both very relaxing. If my schedule allows, I’d like to visit again later this year for about two nights, and I look forward to staying with you again then.

We stayed with a same-day Reservation, and everything was excellent. We arrived later than planned and were almost late for our dinner Reservation, but every staff member remained welcoming and provided outstanding service. Thank you very much. Both the open-air bath and the indoor bath were great. The dinner and breakfast were especially delicious, and the all-you-can-eat grilled fish at breakfast was wonderful. We would definitely like to stay again on our next visit.

This year again, we stayed as a couple in two single Rooms. Thank you for another comfortable stay. Close to the station, with escalators up and down from the pedestrian deck. The Room is compact and cozy, and has everything we need. The bathroom has no step, and the bathtub is deep enough to soak up to your shoulders. The Hotel is clean and well maintained, and the breakfast was delicious—we were very satisfied. Since we only come back at night to sleep after finishing our errands, it’s better than booking a twin Room at a Hotel farther from the station. Having separate bathrooms morning and night means no wasted time—perfect for us. I’ve already made a Reservation for next year as well. We look forward to staying again.

I chose this Hotel because I wanted to see Head Chef Takabayashi of Kureto in person. The Room was spacious, with the bath and toilet separated, and both the bathtub and washing area were large, making it very comfortable. For dinner, I dined at Kureto hoping to meet the chef. Every dish was delicious, and the chef came to our table to greet us; we had a wonderful conversation and spent a truly meaningful time. If I come to Kure again, I would love to stay here again.

It was my first stay in a while. I sometimes come back because it truly feels like coming home. As always, the staff’s service is perfect. I look forward to staying again.