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I traveled with my elderly parents and my daughter. The hotel had very high ratings when I researched it beforehand, so we arrived with high expectations. It truly was an outstanding hotel that more than lived up to them. We were moved by the panoramic ocean view from our room. Everything was spotless and very clean. For dinner, we chose the seasonal kaiseki course; the restaurant had a wonderful atmosphere, and we enjoyed a relaxed evening savoring delicious dishes at our own pace. Each item was carefully prepared—beautiful to look at and absolutely delicious. My daughter and parents were especially impressed by the toro-taku. My parents are older and have weak teeth, but the wagyu steak was so tender that they could enjoy it without any trouble. They usually don’t eat much, yet they finished everything, which really surprised me. We used the large public bath, and the view from there was also incredible. The next morning, I woke up early with my parents and watched the sunrise from our room’s terrace; seeing how moved my father was made me feel deeply emotional as well. Breakfast was a buffet with Japanese and Western options plus a few Chinese dishes, so everyone could choose what they liked—we enjoyed it very much. The freshly made fluffy omelet and freshly squeezed orange juice were especially delicious. After check-out, the staff kindly assisted us all the way to the station, for which we are very grateful. I was able to give my parents a wonderful trip full of great memories. Thank you very much! We will definitely return again.

Everything was outstanding! The Room was lovely, and the amenities had a wonderful fragrance that truly helped us relax. The lounge was self-service, but we had no trouble at all—there were delicious alcoholic drinks, snacks, as well as drinks and treats for children, so we were very satisfied. Although it’s a Hotel in the city center, access from the Room to the pool was convenient. Our three children played a lot in the pool on the second floor and were very happy. Breakfast served in the Room was also delicious, and we were impressed by the flawless hospitality. It’s a shame we could only stay one night. We would love to stay again when we visit Naha. Thank you very much!

About three months ago, we stayed here for the first time, and both our dog and we were completely satisfied in every way. This time, our two children—who couldn’t join us last time—came along as well, and it became a wonderful memory. We would love to stay again.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

We chose Nonokaze Resort because of its great location and lake views, and because it was highly praised on social media by visitors from Taiwan, Hong Kong, and China. First of all, the staff service was outstanding across the board. We had stayed the previous night at Noboribetsu Boro Noguchi (also part of Noguchi Kanko), and were impressed by their excellent service—Nonokaze was just as wonderful. The food was also exceptional. Instead of the famous buffet, we had a French course dinner, and it was truly delicious. Breakfast offered a wide variety of Hokkaido specialties in both food and drinks, and everything we tried was excellent. There are two large public baths, a well-stocked shop, fireworks to enjoy from your room at night, and Lake Toya to admire the moment you wake up in the morning. It felt like an amusement park-style hot spring resort where you could stay all day without getting bored. It’s a place I’d definitely want to return to next time as well. Now I understand why international guests rave about it on social media. As a Diamond member benefit we received a bottle of wine; since I have an alcohol allergy and can’t drink it, they kindly changed it to non-alcoholic sparkling wine instead. I truly felt hospitality that rivals a five-star hotel.

The hotel and our room were very clean. All the staff were very friendly, and it’s a hotel I’d like to stay at again. Although the weather was bad during our stay, they lent us a dog stroller and a rain cover, which was a great help. Thank you very much. We didn’t get to meet the resident Golden Retriever, so we’d love to stay again.

Due to unexpected trouble, my check-in was significantly delayed and I was about to give up on dinner, but they kindly prepared it for me without any fuss, which was a huge help. The food was delicious and full of Gifu flavors, the Room had a wonderful traditional atmosphere, and the Onsen was incredibly relaxing—everything was perfect! Next time, I’d love to stay and enjoy it at a more leisurely pace.

My first long-awaited trip to Hagi, and this Hotel stands in a quiet town. Nothing flashy—simply the best in the most classic way. Every dish was delicious, and all the staff were kind and charming; my spouse and I were truly impressed. The bath was excellent as well. Above all, everything was spotless and impeccably clean down to the smallest details. We also appreciated the warm send-off at departure.

We stayed here for a maternity trip and to celebrate my husband’s birthday. We were impressed by Atagawa’s charming entrance and the refined elegance of the interior. The hinoki indoor bath, stone open-air bath, and luxurious amenities such as Sekkisei and Acca Kappa made our stay feel truly indulgent. Walking through the quiet stone garden to the dining venue, “Donkon,” we found an atmosphere so sophisticated it would suit a stylish wedding ceremony. The cuisine was lavish and beautifully prepared, and we enjoyed every moment. Two things especially moved us during dinner. One was the proprietress’s warm personality—graceful yet friendly—and she kindly explained highlights of each dish. The other was their thoughtful accommodation for pregnancy. When making our Reservation, I didn’t request any changes, thinking it would be easier to have my husband eat anything I couldn’t. However, upon arrival, the staff proactively offered an alternative and changed my sashimi to miso-grilled spiny lobster. It was delicious, and we were deeply touched by their consideration. We would love to return once our baby is born.

Despite being reasonably priced, the Facility, Onsen, and meals were all excellent. They also offer Shuttle Service to Shin-Hakodate-Hokuto Station and Onuma-Koen Station, so we were able to enjoy our stay even without a car. The Hotel is also barrier-free, and we saw several guests using wheelchairs, making it a place that guests of all ages can enjoy.

We stayed for three nights. Although it’s a new Hotel and not particularly spacious, we had a very comfortable stay. The bed was very comfortable, and the lighting could be adjusted in three levels, which was convenient. The air conditioning worked well throughout the entire Room, making it pleasant. The TV was also large, and we were able to fully enjoy watching sports. When we arrived before check-in, the staff kindly stored our luggage with a smile, which we really appreciated. The Room was kept very clean, and amenities and supplies were replenished perfectly. Our whole family was completely satisfied in every way. We will definitely stay again.

We stayed for three nights as a couple in our 60s. We made full use of the affiliated Renaissance Okinawa Resort. Breakfast at Coco Garden Resort was also excellent. It was a bit disappointing that there are no restaurants within walking distance from the hotel for dinner, but we had no trouble since it’s only a 10–15 minute drive to izakayas in Onna Village. There were also services that could be booked for a designated driver, so we were able to enjoy drinks without worry. We would love to stay again.

I’ve stayed here many times. The location is excellent. The meals are consistently well curated and delicious overall. The open-air bath with a sky view is wonderfully relaxing and soothing, and the service is also very good. I’ll likely return again.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

Thank you very much for your wonderful hospitality. My parents were also extremely satisfied and truly delighted! I was most looking forward to the morning rice balls, but there were so many delicious options that I ended up eating too much and could only manage three—my one regret (haha). I’d love to visit again someday for a rematch! Thank you again for giving us such a lovely time.

I visited Kumamoto with my mother for the first time in over ten years to attend a concert. Although our stay was limited to one night and two days, thanks to the Hotel’s calm atmosphere and the thoughtful care of all the staff, we were able to spend a relaxing and comfortable time. My mother was also very pleased, and I truly feel glad we were able to stay here. I understand that full recovery from the recent earthquake may still take time, but in my own small way, I hope that visiting Kumamoto can be of some help. I sincerely wish for a swift recovery. If I have another opportunity to visit Kumamoto, I would love to stay at this Hotel again. Thank you very much for your warm hospitality.

The room was spotless, the hot spring was very comfortable, and the meals were of a high standard—an extremely satisfying stay. As expected from Fufu, we could feel the same attentive care shared by Suishoen and Fufu in details such as the room lighting, the original tea in the refrigerator, and the relaxing lounge space. The ganbanyoku (hot stone spa) set beside the hot spring was deeply relaxing. In particular, there was a pillow designed to help with straight neck issues—such thoughtful attention to detail made it truly exceptional. The shop also offered a well-curated selection of tasteful items, and it was easy to browse and purchase, which is another big plus. No matter which Fufu property you stay at, the level of comfort is consistently high; whichever room you choose, you’re sure to be satisfied. Once again, I felt that the hot springs across the Fufu group are outstanding and never disappoint.

From the moment we arrived until we departed, every moment was comfortable and truly luxurious. We were delighted with everything—the atmosphere, the room, the bath, and the meals—but above all, the attentive hospitality and thoughtful care from all of the staff made us want to return again. I am left-handed, and at dinner on the first night I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set up for a left-handed guest, which truly moved me...! Thank you so much for noticing even such a small detail.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

We stayed for two nights and three days during the Silver Week holidays in September, traveling from Aichi, and had a wonderful time. Before our stay, we contacted Yufuin Hana-yu by email to confirm details, and just before departure we also received a phone call with further confirmation. Thanks to this, my mother and our whole family were very satisfied. We especially appreciated the thoughtful consideration given to our meals and the in-room amenities. Although the weather was not ideal, the staff’s cheerful and considerate service made our stay very pleasant. We would love to stay again if we have another opportunity.