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We made a Reservation to celebrate my parents’ anniversary. It was the children’s first time experiencing a real Onsen, and they were thrilled. They prepared the largest Room for us, and both dinner and breakfast were delicious—beautifully presented and very generous. We also appreciated the thoughtful touches, like a complimentary pouch for female guests and glowing bracelets for the kids. All of the staff were wonderful, and we’re truly glad we chose this Accommodation!

The hotel is close to the station, which made traveling by train very convenient. On both the first and second days, we left our luggage with them while sightseeing, and the front desk staff were very helpful. Especially on the second day, our pickup was later than planned, but they assisted us with a smile and even showed concern about the sudden rain. Thanks to them, we were able to leave Mino-Ota feeling great.

Both the quality and quantity were excellent, and we truly enjoyed a delicious dinner. We were especially impressed to be served grilled sweetfish with salt, which we never expected. Thank you very much.

Everything was clean. The staff were very helpful, and I was very satisfied. It has become a Hotel I would like to visit again.

My wife wanted to visit Yufuin for the first time, so we stayed here. It’s in a quiet location, and the dinner and breakfast served in the thatched-roof main house were delicious. The bath was also very comfortable at just the right temperature. However, we did see stink bugs, crickets, and winged ants in the washroom and hallways, and my wife—who dislikes insects—was not happy about that. Still, since there is a semi-open-air bath, it’s understandable that insects may come in during this hot season. Other than that, it was an excellent Accommodation, and next time I’d like to bring our grandchildren.

My children loved this Hotel, so this is our second stay. There are water slides and a pool for younger kids, so even siblings with a big age gap can enjoy it. There were fireworks at night as well. We were also very satisfied with the inflatable obstacle course in the sea. The only complaint is that the coin laundry gets extremely crowded. They should add more washing machines and dryers.

The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are served buffet-style, and everything was delicious with a wide variety of options. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel overall. If possible, I would like the pool hours to be extended a bit longer.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

This was my first time staying for a Multiple Night Stay. The front desk staff were pleasant and made me feel at ease. The location is very convenient for getting around for both business and sightseeing, and it was helpful that there are many convenience stores and restaurants between the station and the Hotel, as well as nearby. The Room was clean, and the amenities included all the essentials, so I was able to stay comfortably. I also appreciated having green tea bags provided, which was nice for taking a break in the Room. If I had to be picky, I would have been even happier if there were other tea options or coffee as well. Overall, I was very satisfied with the location and price this time, so I would like to stay again.

The breakfast offered a wide variety of options and was very delicious. Staying here is worth it for the breakfast alone.

Thank you for a comfortable stay.

Thank you very much for your hospitality. This was my first stay, and the Hotel was conveniently located with easy access from the station. Not only the Hotel overall, but also the Room was kept clean and comfortable. Above all, every staff member was friendly and treated us with great care, which made our stay truly pleasant. Thank you again. I would definitely like to stay here again.

I stayed for two nights. The breakfast offered a great variety of delicious options, and the Room was clean. One small disappointment was that the shower curtain had a slight odor. Other than that, everything was perfect. Thank you very much. I would love to stay again.

The location, the view from the Room, the front desk service, the Room atmosphere, the bath Facility, and having both a washing machine and an ice maker—everything was excellent. We especially appreciate that you kindly added an extra bed for us. If we have the chance to visit Ishigaki Island again, we would love to stay here again. Thank you very much!

Our family of four stayed for two nights. At the dinner buffet, our 6-year-old daughter was thrilled by the wide variety of ice cream and got so excited! Our whole family enjoyed the meals and the Onsen. A few things we noticed: the elevator took a long time to arrive, it was hot inside the kids’ play area, and on the second day we were bothered by dust on the floor (possibly from the futons). The elevator situation may be difficult due to the building layout, but it would be even better for families with children if there were more efficient measures during busy times, such as better guidance. Overall, including leisure activities, it was a memorable and wonderful trip!

In these times of rising prices, I truly appreciated the excellent service at such a reasonable rate. It was a wonderful Hotel. The Onsen was outstanding—I could tell it was silky-smooth and acidic. Kusatsu is amazing. Thank you, and I look forward to staying with you again.

I was a little worried because I had seen a Review saying it was old, but everything had been renovated and I was very satisfied! The food was delicious, beautifully presented, and I left completely full. There was also a dessert buffet and ochazuke as a late-night snack, so you will definitely be full! Our Room had a wonderful view of Angel Road. The bath area was clean and relaxing. I was also happy to receive amenities for women only. Access involves walking up a hill, but it’s close to sightseeing spots and worked perfectly as a base for exploring. We also played table tennis and had a great time. I couldn’t be happier—I spent my stay feeling truly happy. Thank you very much.

It was very comfortable. Thank you very much.

The food was very delicious, and we were very satisfied. All of the staff were polite and very pleasant, which made our stay even more enjoyable. We will definitely visit again.

I stayed here on a trip to Beppu and Oita that also included watching rugby. It’s a modern, average Business Hotel, but it’s conveniently close to the dining and nightlife area and right next to the bus stop from Oita Airport. Beppu Station is also within walking distance. Personally, I’d like it even more if the large public bath had a sauna. There is a pleasant fragrance near the elevators.