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Everything was very clean, and we had a comfortable stay. They provided drinks and sweets, and we really felt their hospitality. The Room and bath were stylish, and I think they would be popular with younger guests as well. There were also plenty of amenities provided. I was surprised to find the same shampoo and conditioner my daughter uses. The private dog run was spacious, and our dog was happy running around. It’s within walking distance of the station, and there’s a convenience store nearby. It was a wonderful Accommodation—thank you very much. Thank you for arranging the beds for three guests.

This was our first trip to Arima Onsen at my parents’ request. We considered several luxury ryokan, but chose Choraku because we could enjoy both Kinsen and Ginsen. From the warm welcome on arrival to the send-off, in-room dining, and the staff in charge of the large public bath, open-air baths, and post-bath relaxation area—everyone fulfilled their role with genuine hospitality. In recent years we have tended to choose more private-style accommodations, so it was truly moving to experience once again the heartfelt service of a classic Japanese ryokan. Beyond the excellent hot spring water itself, we were soothed by the lush green setting of Ichii-no-Yu and amenities such as the steam sauna using hot spring vapor—perfect for relieving everyday fatigue. The head chef is clearly highly skilled; both the taste and presentation of each dish were outstanding and beautifully conveyed an autumn feel. One small suggestion: it would be nice if there were a cushion or other soft padding on top of the floor chair in the room for added comfort. Overall, this has been our number one stay among all the places we have visited so far. We will definitely return. Thank you very much for everything.

The Onsen water was excellent, and the meals were more than satisfying. Although this is a long-established Ryokan, it doesn’t feel overly formal, and the check-in guidance was efficient and pleasant. With a good balance between service, Facility quality, and price, I think this Accommodation can satisfy most types of guests. There are three main bathing areas, each offering different spring qualities with free-flowing hot spring water. I especially liked the bath called “Saru-no-Yu.” It’s a large Ryokan, but the Onsen is so good that even hot-spring enthusiasts should be satisfied. The dining area is also very spacious; we were told all 96 rooms were fully booked on our stay, but at the times we went for dinner and breakfast it felt relaxed, with only about half of the tables in use. There is also a wide selection of alcoholic drinks, so guests who enjoy alcohol should have plenty to choose from.

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

I stay here every time I visit Sendai. It has great access from the station and is convenient for the Sendai Morning Market and nearby restaurants. The Facility and Room are clean and comfortable. A small downside is that the large public bath is only available from 4:00 PM. Also, having a coin laundry inside the bath area is convenient, but during a Multiple Night Stay you can only use it when the bath area is not crowded (there are only two washing machines, so they may be unavailable at night). It would also be helpful if the in-room TV showed coin laundry and bath availability. Thank you for a relaxing stay.

I stayed during the busy Silver Week period. Even well-regarded Ryokan and Hotels often see their service decline during peak seasons, so I didn’t have high expectations. However, this Ryokan was outstanding in every way—cleanliness, staff service, meals, and baths. I definitely want to visit again. It is truly a wonderful Ryokan.

I was pleasantly surprised as soon as I entered the room. There was a space to take off your shoes right away, just like at a traditional hot spring inn, which really lifted my spirits. The entire room—including the Japanese-style room with beds and the bathroom/toilet—felt very clean. Since we were there, we also enjoyed the hot springs. They were clean as well, and we were able to fully enjoy two types of open-air baths. It wasn’t crowded, so we could relax and soak at our leisure. Breakfast was homemade, gentle on the stomach, and delicious. The restaurant staff were also kind and welcoming. If I had to mention any drawbacks, it was that it was a bit far from the station and the wait time for check-in was long. That said, overall satisfaction was very high, and it’s a place I’d like to stay again when visiting Chichibu. Thank you to all the staff for making our trip so comfortable.

All the staff were cheerful and kind, making our trip even more enjoyable. The Hotel was a little hard to find, but the Facility was more than sufficient for pets. In the morning, we took a walk down the stairs from the dog run and found Lake Hamana—it felt wonderful. We also enjoyed an excellent full-course meal. As for the Room, it was unnecessarily spacious for us as a couple, so next time we may choose a smaller Room. In such an elegant setting, sipping complimentary sparkling wine alone in the lounge in the evening while looking out at Lake Hamana and the sunset was pure bliss. This is a Hotel we would definitely love to visit again.

The location was outstanding above all else. The in-room bath was an Onsen, and the view was so incredible that I could have stayed in it forever without wanting to leave. The Room was a perfect size and felt very clean. The meals were excellent, and I was very satisfied with both breakfast and dinner. There wasn’t any particular dress code inside the property, and it was fine to dine in loungewear, which made for a very relaxing stay. We joined the optional stargazing guide tour, but unfortunately Mt. Onidake—the planned observation spot—was covered by clouds so we couldn’t observe there. However, the guide quickly took us to another location, and we were able to see a wonderful starry sky. We enjoyed the Milky Way and summer constellations with the naked eye. The only disappointing thing was that there was a used tissue left in the pocket of the loungewear provided in our Room—apparently from a previous guest. I wonder if they didn’t check the pockets during cleaning… I also became curious about other Onko Chishin properties, so I went ahead and signed up for membership (lol).

It was my first mother-and-daughter trip in a long time with my daughter who lives in Tokyo. From the moment we left our luggage before check-in, the staff were wonderful. When I checked in and looked hot, a male staff member quickly brought me a cold wet towel. The staff we passed in the hallway, the staff who offered welcome drinks in the first-floor lobby, and the pregnant female staff member who guided us at breakfast (I wonder if she has started her maternity leave?)—everyone was so kind. The breakfast was delicious no matter what we chose, and the kitchen staff were also truly pleasant. We were completely satisfied with everything. The Room was clean and showed great taste. We rested comfortably. Perhaps because it’s not a large property, it was very quiet and relaxing. The beautifully arranged fresh flowers at the entrance were also wonderful. It became a truly enjoyable trip to Kyoto. Thank you very much for your hospitality.

It was a wonderful ryokan. I was very particular about choosing a place to stay, and it took me about 15 hours in total searching across Ikkyu, Agoda, Rakuten Travel, and TikTok. I wanted a ryokan rather than a hotel; kaiseki rather than a buffet; private dining or in-room meals rather than a dining hall; a Japanese-style breakfast; an open-air bath with natural scenery; reservable private baths or hot-spring water in the room; a quiet property without noisy group tours; within walking distance of Yubatake; a spacious room for three people; on-site payment rather than credit-card prepayment, and more. In the end, I was able to stay in an ideal location and it was fantastic. I was especially satisfied with the open-air baths in the morning and at night, and the delicious meals served in a private dining room. Our arrival ended up being later than planned due to our circumstances, but they kindly accommodated us, for which we are very grateful. Since it’s such a major tourist destination, I assumed it would be all hotels, but I’m so glad there is an authentic restaurant-style ryokan like this—thanks to it we had an amazing time and were truly happy.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

We stayed here as a couple.\n\nWe had been interested in this Accommodation for some time, and after actually staying, it exceeded our expectations. Above all, the milky-white free-flowing Onsen from the source was outstanding, and soaking at a leisurely pace felt truly luxurious. We also enjoyed the private open-air bath together without any worries, which became a wonderful memory.\n\nBoth dinner and breakfast featured carefully prepared dishes that made the most of local ingredients, and we were completely satisfied with both the taste and portion sizes. Everything at both meals was delicious, and we were impressed to enjoy freshly made dishes served piping hot.\n\nThe staff’s hospitality was warm, with thoughtful attention to detail throughout our stay, making it very comfortable. The Room was clean and had a calm atmosphere, allowing us to slowly unwind from everyday fatigue.\n\nThe Onsen, cuisine, and hospitality were all excellent—we were satisfied in every way. This is an Accommodation we would highly recommend to couples looking to enjoy a relaxing Onsen trip.\n\nThank you very much for everything. We would love to visit again as a couple in another season.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

The ocean view with a jacuzzi was amazing! We were also able to have a BBQ for an additional fee on the day, and best of all, we didn’t have to wash the dishes we used, which made things so easy. They even had salt and sugar, and it was great to find Takamura Coffee from Awaji. The kitchen was well equipped too—we were very satisfied. It’s close to the sightseeing spot Keino Matsubara, so be sure to visit.

Unfortunately, it was raining, but towels were provided in front of the front desk, and I was impressed by how thoughtful that was. The hotel is close to the station, and the bath was great. After bathing, I enjoyed some ice cream while taking in the beautiful view. The late-night soba was excellent, and breakfast was also very delicious. I would love to stay again if I have the chance. Thank you for your hospitality.

The view from the room’s large, open windows is breathtaking. You can even see the leaves just beginning to turn, and it’s a scene you could watch forever. Dinner was served by the window as well, and we enjoyed it at dusk with the chorus of autumn insects as background music. The dishes featured mainly local ingredients, and everything was delicious—you could really tell each item had been carefully prepared with time and care. The abalone at dinner and the octopus at breakfast were simmered to a perfect tenderness, and the seafood in particular—soft-shelled turtle soup, sweet shrimp, blackthroat seaperch (nodoguro), and more—was outstanding. The sake paired with the meal was an exceptional selection that you likely rarely come across, and it matched perfectly all the way through to the final dish of beef simmered with Japanese peppercorns; we thoroughly enjoyed that pairing as well. The hot spring was also wonderfully comfortable—at just the right temperature that you can stay in for ages. It rained unfortunately the next day, but while waiting for the shuttle bus we heard a chorus of frogs from somewhere (they really do sing in unison!), which was soothing too. We’ll be back again.

This was our first stay as a couple. The Hotel is attached to a golf course and is a little away from central Nasu, but both my wife and I were completely satisfied. We enjoyed the warm hospitality from everyone at the Hotel, wonderful cuisine, a private hot spring source that warmed us through to the core, and spacious, clean Rooms—everything we could have asked for. At departure, clean wipes were prepared for us, and our car windows ended up sparkling. We sincerely thank all of the staff. It has been a while since we experienced such truly professional hospitality—we were genuinely moved. Thank you very much.

I stayed here on a trip with my sister. Everyone’s smiles and hard work were truly soothing. Each dish was beautifully seasoned, and I was genuinely impressed by how delicious everything was. The bath temperature was just right, and I could have stayed in forever—I was able to relax and forget about everyday life. If I may ask for one thing, it would be nice to have an extra yukata, and having towels available at the bath would make it easier to drop in anytime. Seeing the stars so big and close felt like a once-in-a-lifetime memory. And the beer you treated us to was fantastic (laugh)—thank you very much.

The location and the Room are clean and spacious, and I always stay here. The breakfast was generous and delicious.