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I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

I stayed for one night while sightseeing in Nagasaki. The station was nearby, and there were many restaurants in the area, which was convenient. The Room and the entire property were clean, making my stay comfortable.

I traveled to Tottori to see a friend from junior high school, and stayed at Hakusen, which my friend recommended. The meals and the hospitality were extremely satisfying, but I felt embarrassed because the bath was clearly visible from outside. The curtain only closed about one-third, and while you could say no one was really watching, I ended up making eye contact more than once. Other than that, it was great.

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.

I stayed here for sightseeing, but the service at check-in was a bit unsatisfactory. The Room and bath were very satisfying, so it was a shame.

I stayed here to see a show at Canal City Theater. It was very convenient, just a short walk away. The interior was modern and clean, with a pleasant feel. The room size was more than sufficient for the price, and having a large public bath was a great plus. They also provided a bag for going to the bath—minimal yet thoughtfully attentive service. The breakfast buffet had an excellent selection, and even the mini tonkotsu ramen came in its own bowl and was delicious. It’s always nice to enjoy local specialties!

The front desk staff made a great impression, and the Room was comfortable. I will stay here again when visiting Sapporo!

Thank you for hosting us for two nights during our summer vacation. It was a wonderful Room with a great view of Sakurajima right in front of us. All the staff were courteous and professional, and we had a very pleasant stay. We would love to stay with you again next time. Thank you very much.

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

The staff were polite and had wonderful smiles. There were plenty of amenities, especially skincare products and face masks for women, which were very satisfying. It was fun to have a variety of tea bags available. Having water dispensers on each floor was reassuring. Overall, it made for a great trip. Thank you very much!

Both the Room and the bath were comfortable, and I had a pleasant stay. However, the entrance is hard to find. In particular, when I tried to enter from the road, I had trouble going up and down while searching for it.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

The great location, the view from the Room, the comfort of the premium lounge, the cleanliness of the Room, and the delicious breakfast were all as expected or better, and I was very satisfied. I would like to stay here again on my next trip to Sapporo.

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

Thank you very much for taking such great care of our son and his wife and for all your wonderful hospitality! They were both very happy, and I’m sure it became a lovely memory for them!

This time, I stayed in a Japanese-style Room. The view from the Room was great, and I was able to relax—I was extremely satisfied. I used it for a business trip this time, but next time I’d like to stay here again for a family trip. The bath and sauna were both clean and relaxing, and the breakfast was delicious!