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This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

This was our first trip to Hokkaido with three generations of our family. We were more than satisfied with the breathtaking view of Mt. Yotei and the wonderful Room, which was spacious and allowed us to enjoy privacy as well. The staff were friendly and attentive, making our stay very comfortable. Thank you very much.

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

We stayed here to celebrate my mother’s birthday. As I was traveling with my elderly mother, I hesitated until the very last minute about whether it was wise to go far. But because she loves Onsen so much, I decided to make the trip in hopes of making her happy. Even though it was a last-minute Reservation, when I told you it was for my mother’s birthday, you responded quickly and courteously. Your warm message—“All of our staff will do our very best to make it a memorable day”—truly meant a lot to me. We were also looking forward to enjoying the baths at Dogo Onsen and the meals, and above all, seeing how happy my mother would be on the day. After we arrived at the Accommodation, everything exceeded our expectations: delicious food, soothing baths, and most of all the wonderful hospitality from your staff. The birthday surprise for my mother was a huge success!!! She was so happy she even cried. The property was spotless and beautifully maintained. The expansive garden filled with lush greenery was especially breathtaking! Thank you so much for giving our family such an unforgettable and special time. We will definitely return.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

Three of us (all women) stayed here. The staff’s hospitality was wonderful, and we felt very comfortable throughout our stay. The bath was also clean and lovely. The sound of the waves was soothing and relaxing. Both dinner and breakfast offered a wide variety of dishes, and we enjoyed chatting with the person who served our meals—everything impressed us from start to finish. If we come back to Yuhigaura again, we will definitely stay here again!

This was our second stay. Just like last time, the foreign staff were truly wonderful. They greeted our children with big smiles and treated them with great kindness and care. We will definitely come again next year!

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

We had a very relaxing stay.

We stayed for two nights during the Golden Week holidays. The staff were very welcoming, and we thoroughly enjoyed Nozawa’s hot springs in comfort. It’s an ideal location for visiting the public bathhouses. We would love to stay here again.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.

Although I checked in late, the staff assisted me courteously. It was my first stay at a Route Inn Hotel, and it was a good experience—the Business Hotel breakfast was delicious.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

The views and service were wonderful. The kaiseki dinner during the fireworks was both beautiful and delicious, making it a truly special time for our family!

I chose this Accommodation because I wanted to visit Mihama Beach and it was conveniently located, but I was amazed by the incredible hospitality. The proprietress was like sunshine, and all the other staff were so pleasant—truly a wonderful Accommodation. The young woman who served dinner even picked up on our small conversation and celebrated my husband’s birthday, which we hadn’t mentioned. The Room cushions were unbelievably thick and fluffy—so much so that I almost hesitated to sit on them. Since I was traveling with my elderly father, they were very considerate of him, and he was in great spirits as well. This is the first time I’ve experienced such a warm Accommodation. Thank you very much!

The buffet selection was very extensive, every dish was delicious, and we were extremely satisfied. Our Room had an ocean view, the scenery was wonderful, and we were able to relax comfortably. There were also various types of baths, each with a different atmosphere, and we enjoyed them very much. As it is all-inclusive, it’s an especially appealing stay for those who enjoy alcohol. Since we don’t drink much, that part felt a bit wasted for us; however, we understood this in advance when booking, and the complimentary soft drinks and other beverages were plentiful, so it wasn’t inconvenient. One thing we noticed was the in-Room amenities: items such as toner were provided for only one person. We felt it would be more comfortable if they were prepared for the number of guests. Overall, we were highly satisfied with the food, views, and baths alike—it was a wonderful Hotel that we would definitely like to stay at again.