Hotel Spax Kusatsu

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

I stay here every summer, and I was just as satisfied this year as always. The meals at this Hotel are excellent in both quality and quantity, though the portions may be too large for very elderly guests to finish. The Onsen is a Kusatsu-style sulfur spring, perfect for relaxing both body and mind. The Room has been renovated and feels bright and clean. For those who have given up their driver’s license, the on-demand Shuttle Service from the Hotel to the bus terminal is greatly appreciated. All staff members—at the front desk, Shuttle Service, and elsewhere—are kind and courteous. The international staff in the restaurant had mastered Japanese, and their service was outstanding. This time I stayed 4 nights and 5 days, but ideally I would like to stay for about a week to 10 days. I would like to continue staying here as a repeat guest.