Yumeguri no Yado Shuzenji Onsen Katsuragawa

[Room] The Room was very spacious and clean. There were five of us (two adults and three children), and we stayed comfortably. There were two beds, and we laid out three futons in the open space—there was still plenty of room. Amenities were available in the lobby to take as needed, and it was nice that we could also take tea, coffee, and even snacks in addition to toiletries.[Staff & Service] All staff members greeted us with a smile and were very kind. We also appreciated them helping carry our luggage from the car at the entrance. The dining staff were energetic and efficient, quickly clearing empty plates.[Baths] The large public bath and open-air bath were very spacious and relaxing. We could also choose from different shampoos. There were seven types of private family baths, and my wife and children tried several of them. Best of all, all seven can be used for free when available—amazing! It didn’t seem overly crowded either. The water in the cold-water dispenser in the public bath area didn’t feel very cold. I wanted to use the massage chairs, but they were busy so it was hard to get a turn, which was disappointing. Also, the foot area on the massage chair was dirty and felt a bit unhygienic; it would be great if it could be checked regularly.[Dining] The buffet had a wide variety of options and everything was delicious. We could make our own seafood rice bowls with sashimi, which was excellent. Thoughtful touches like buffet carts and bands to keep yukata sleeves out of the way were wonderful.[Facility & Amenities] The entire Facility was extremely clean. Shoes are not allowed on any floor, but walking barefoot never felt uncomfortable at all. We also appreciated that indoor socks were included in the Room towel set—a nice touch. You can choose between yukata or samue loungewear; many guests wore samue, including our family. Free welcome drinks and complimentary ice cream after bathing made everything feel wonderfully generous. There are plenty of kid-friendly areas such as a play space, family game corner, and table tennis—our children had an absolute blast.

It was great that we could use the seven private baths without a Reservation. The popular ones can be hard to get into, but if you go and one is available, it feels like you got lucky! The large public bath was spacious and also had an open-air bath, and the post-bath lounge had six free massage chairs, so we could truly relax. There was also a convenience store on the same floor as the reception lobby, and we were very satisfied with the Facility amenities. Both dinner and breakfast offered a wide variety of dishes—I ended up taking too much. All of the staff who guided us at the dining venue were kind and left a very positive impression. This was our second stay, and we’d love to come again.