TAOYA Akiu

This was our family’s first trip to Sendai.It was also our first time staying here, and it had a charm that felt different from international hotel chains.The staff were extremely courteous, which made us feel at ease throughout our stay.Our child is no longer an infant, but we were impressed that the baby food service was properly divided into stages.If I come to Sendai again for work, I would like to stay here again.

This was my first stay here the other day.As the building is a renovated former Ryokan, there were a few areas that felt a bit aged, but it was an Accommodation filled with charm that far outweighed any such impressions.The buffet I had been looking forward to was in a class of its own compared with typical offerings—each dish was thoughtfully prepared, and everything I tried was seasoned beautifully and truly delicious.Above all, what made me happiest was the warm hospitality of the staff. I stayed with my elderly mother, who has weak legs and uses a cane, and at the restaurant entrance a staff member quickly noticed her situation and smoothly guided us to seats where it would be easier for her to serve herself. Their promptness and kindness at that moment moved me more than words can express.Throughout our stay, every staff member we spoke with responded pleasantly from start to finish, and I could really feel how well their training and hospitality are delivered. Although it was only one night, my mother, my wife, and I were able to spend truly meaningful time together.I would love to return again with my precious family. Thank you for giving us such wonderful memories.