Ulasan & Kesan Tamu Gensen Itto Iwate Shizukuishi - 2 Halaman

• 4.67

  プリモプエル

  Tanggal Diterbitkan: 10/7/2026

  Highly satisfied

  Excellent. The only downsides were the dirty Room window and that the TV could not receive satellite channels. Otherwise, it is a first-class Ryokan. The drink service in the lounge was especially great, and the tuna used in the carving show tasted outstanding.

  • Kamar & Fasilitas4
  • Fasilitas5
  • Layanan Pelanggan5
  • Makanan5
  • Mata air panas・Pemandian4
  • Kepuasan5

  • 8/7/2026～
  • 1 orang 1 kamar
  • Deluxe Japanese-Modern Twin Room
  • Termasuk Makan Malam dan Sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at Gensen Ichizu Iwate Shizukuishi and for your wonderful review. We are delighted to hear that you enjoyed the lounge drink service and that the tuna served at our carving show was “the best.” Your kind words are a great encouragement to all of our staff. Meanwhile, we sincerely apologize for the inconvenience caused by dirt on your Room window. We take your feedback seriously and will strengthen our cleaning procedures while inspecting and improving our Facility so we can provide an even more comfortable Accommodation. To live up to your praise as a “first-class Ryokan,” we will continue striving to improve our service. We look forward to welcoming you again.

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• 4.17

  大宮のママ

  Tanggal Diterbitkan: 7/7/2026

  The Finest Countryside Onsen

  I used my vacation to visit an Onsen in Iwate. The Ryokan was located along a narrow road in the hot spring town that was a bit hard to find even with navigation. It seems to have been renovated, and the Room was spacious and relaxing. The meals were excellent, and I could enjoy both the welcome drink (alcohol) and the food to my heart’s content. Both dinner and breakfast featured mainly Japanese cuisine with local ingredients, which I was very satisfied with. 　The loungewear (synthetic fabric) didn’t suit my skin, so I couldn’t sleep in it as is. If possible, I would have liked cotton pajamas or a yukata. 　The semi-open-air bath was wonderful, and I could also enjoy the sound of the river. It would be helpful to have an Onsen towel or basket for going to the changing area, and having spare towels available would be convenient too.

  • Kamar & Fasilitas4
  • Fasilitas3
  • Layanan Pelanggan4
  • Makanan5
  • Mata air panas・Pemandian5
  • Kepuasan4

  • 6/7/2026～
  • 2 orang 1 kamar
  • Japanese-Modern Twin Room
  • Termasuk Makan Malam dan Sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at Gensen Ichizu Iwate Shizukuishi and for taking the time to share your feedback with us. We are truly delighted that you chose our Accommodation for your trip to Iwate and that you enjoyed your Room, the meals, the welcome drink, and relaxing time in the semi-open-air bath. We are also pleased to hear that our Japanese-style cuisine featuring local ingredients suited your taste, which is a great encouragement to our kitchen staff. On the other hand, we sincerely apologize for any inconvenience caused at bedtime as the material of the loungewear did not suit your skin. Thank you as well for your valuable comments regarding Onsen towels, a basket for changing clothes when using the semi-open-air bath, and spare towels. As we strive to make our Accommodation even more comfortable, we will use your feedback when reviewing our amenities and services going forward. We will continue working to create an Accommodation where everyone can truly relax. We hope you will visit us again in another season.

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• 4.33

  うちのトラ

  Tanggal Diterbitkan: 6/7/2026

  Stay on our opening day.

  I happened to have a day off and found a Ryokan on its opening day, so I made a Reservation. When I arrived at 3:00 PM, the staff came out to greet me in the parking lot. The entrance was decorated with many flower baskets, and you could really feel the excitement of opening day. In the lobby, there were welcome drinks, and I relaxed in chairs facing the river view while enjoying ice cream, beer, and wine. The Room was a Japanese-style room renovated with beds added. There were power outlets for charging near the bed, but it was difficult to plug in the built-in air purifier and humidifier. The bed was very comfortable. Meals were buffet-style with a wide variety of options, all tasting great. There was also a wanko soba experience corner, and I received a certificate showing how many bowls I ate. The bath was an alkaline Onsen with a smooth, slightly thick texture. Next to the tub there was a shallow area where hot water collected, and I enjoyed lying back to relax there. Since this is a historic Onsen town, I hope it continues to thrive for many years to come.

  • Kamar & Fasilitas4
  • Fasilitas4
  • Layanan Pelanggan4
  • Makanan5
  • Mata air panas・Pemandian4
  • Kepuasan5

  • 1/7/2026～
  • 2 orang 1 kamar
  • Deluxe Japanese-Modern Twin Room
  • Termasuk Makan Malam dan Sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at Gensen Ichizu Iwate Shizukuishi and for sharing your kind feedback. We are truly honored that you chose our Accommodation on our opening day, such a memorable occasion. We were delighted to hear that you enjoyed our welcome in the parking area, as well as the welcome drink in the lobby and the relaxing river view. We are also very pleased that you fully enjoyed experiences unique to us, including our meals, the Wanko Soba experience, the silky texture of our Onsen water, and “Todo-ne” relaxation. Thank you as well for your comment that it was difficult to plug in the air purifier in your Room. To help ensure an even more comfortable stay, we will review improvements to equipment placement and usability. Your words—“As this is a historic Onsen area, I hope it continues to thrive for many years”—are truly encouraging to us. We will continue striving to be an Accommodation loved by all guests by further enhancing both our service and Facility offerings. All of us look forward to welcoming you again in another season.

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• 4.83

  名張のいっちーは服部半蔵の子孫?

  Tanggal Diterbitkan: 4/7/2026

  We were thoroughly satisfied with our two-night stay. This is a Ryokan we would love to stay at again next time.

  I’d like to share a few things that stood out to me. - Please improve the in-house slippers as soon as possible. The area along the line from my big toe rubbed and became painful. - There was no luggage cart for carrying large bags. - I would like a fan placed in the changing area of the large public bath. - Since our Room had an open-air bath, using it at night inevitably let insects into the Room, so I would like mosquito coils or insect spray provided in the Room. - Even though the Room had a Nambu iron teapot, tea strainer, electric kettle, and stylish coffee cups/teacups, there were no tea leaves or coffee packs provided. If you do not provide them, I think it would be better to note on your website: “A kettle, teapot, teacups, and cups are provided; please feel free to bring your preferred tea leaves or coffee.” I didn’t get a chance to use those lovely items at all. - Regarding the open-air bath in the Room: it was lukewarm at first and adjusting the temperature took some effort, so how about displaying instructions such as “How to adjust the temperature”? Also, since the entrance area gets wet when going in and out of the open-air bath, I wanted one extra bath mat. The meals offered an excellent selection as well, but I noticed a few points here too: - First of all, why is Japanese tea not served? Please reconsider this. - The boundary between fat and lean on the sirloin roast beef was sinewy and tough; I couldn’t bite through it easily. - Overall, many of the hot dishes felt lukewarm. - There was no regular miso soup at breakfast. - This is just my personal request: since the shrimp for tempura fried right in front of us were small, how about switching to larger shrimp (with limits such as one per person) to make them more satisfying? Better yet, if fried shrimp were also available as an option, couples could share tempura and fried shrimp together. - Underneath where you pick up salad ingredients/items (?), I wanted larger deep bowl plates available (only shallow plates or very small bowls were provided). I’ve written quite a lot, but all staff members’ hospitality was wonderful—and the free drinks on the Lobby floor from 15:00–21:00 (draft beer dispensed by a machine that fills from below—my first time seeing that—three kinds each of red and white wine; coffee drinks; soft serve ice cream; etc., all free) were fantastic! Despite everything mentioned above، this is a Ryokan I’d like to stay at again next time! Thank you very much for taking care of us during our stay.

  • Kamar & Fasilitas5
  • Fasilitas4
  • Layanan Pelanggan5
  • Makanan5
  • Mata air panas・Pemandian5
  • Kepuasan5

  • 2/7/2026～
  • 2 orang 1 kamar
  • Natural Hot Spring Suite with Open-Air Bath
  • Termasuk Makan Malam dan Sarapan

  Balasan dari Fasilitas

  Thank you very much for staying at Gensen Ichizu Iwate Shizukuishi, and for taking the time out of your busy schedule to share your valuable feedback and impressions. We sincerely appreciate the detailed comments you provided on each aspect of your Room, meals, and our Facilities. We apologize for any inconvenience caused regarding the comfort of the in-house slippers, the availability of carts for transporting large luggage, the fan in the large public bath changing area, insect prevention measures in Rooms with an open-air bath, guidance on in-room amenities and temperature controls, and providing additional bath mats. Your feedback was extremely helpful as we strive to make our Accommodation more comfortable for all guests. Thank you as well for your many specific suggestions regarding our meals. We will share them with our kitchen and restaurant teams and use them as a reference to improve our menu and service going forward. Even so, we were truly delighted to read your kind words about our staff’s service and hospitality, as well as the complimentary drinks available in the lobby lounge. Your comments are a great encouragement to our team. We are honored by your remark that this was a Ryokan you would like to visit again. We will take your valuable feedback seriously and continue working to create an even more comfortable Accommodation that meets your expectations. Thank you again for staying with us and for your warm review. All of us look forward to welcoming you again soon.

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