Ulasan & Kesan Tamu Yokohama Bay Sheraton Hotel & Towers - 2 Halaman

(Prefektur Kanagawa/Pintu Keluar Barat Stasiun Yokohama) [Total 348 Kamar]
Skor Keseluruhan
4.59
Luar biasa (46)
  • Kamar & Fasilitas
    4.57
  • Fasilitas
    4.65
  • Layanan Pelanggan
    4.59
  • Makanan
    4.46
  • Mata air panas・Pemandian
    4.61
  • Kepuasan
    4.63
  • 5.00
    Alicenabi

    Hotel Vacance

    I regularly treat myself to a Hotel vacation. It helps me refresh and recharge. The Japanese-style breakfast is delicious, and I always enjoy it.

  • 5.00
    オモモモモモ

    I live in Yokohama, ...

    I live in Yokohama, so I don't often have the chance to stay here, but I decided to try it out with a friend visiting from another prefecture! The Room was spacious and comfortable, allowing us to relax. I appreciated that the shower booth and bathtub were separate instead of a unit bath. When I requested a set of makeup remover and lotion, it was promptly delivered to the Room, which was very helpful. The view of Mt. Fuji from the Room's window was stunning! Security felt reliable as a card key was required to access guest floors via the elevator. Thanks to the Diamond privilege, we enjoyed a late check-out at 2 PM, making our stay even more leisurely. It was an incredibly satisfying experience!

  • 5.00
    Alicenabi

    I would like to stay...

    I would like to stay again this year as my second home. I am looking forward to the different fresh flowers each month. I would like seafood curry to be added to the room service menu.

  • 5.00
    syuji.

    It was very comfortable.

    I stayed for two nights for the first time in two years. They smoothly handled my luggage before check-in and after check-out, which was great. The Room was prepared on a high floor as I requested, which was nice. The Room was clean, and a humidifier was provided, allowing me to stay without worrying about dryness. The breakfast buffet was so appealing that it was hard to choose, and everything was delicious. It was prepared with a theme of local production for local consumption, allowing me to enjoy the delicious foods of Kanagawa, which was very satisfying. I was particularly impressed to be able to eat Misaki tuna. The staff also smoothly accommodated my request to borrow a smartphone charger, which was helpful. The hotel is directly connected to Yokohama Station, making it very convenient, and the staff's service was excellent. The Room was comfortable, and the breakfast buffet was very delicious... everything was excellent. I would definitely like to use this hotel again when I visit Yokohama. Thank you for taking care of me for three days and two nights.

  • 5.00
    Alicenabi

    Staycation

    We conduct it regularly. It feels as comfortable as a second home. They greet you with a smile. I'll be visiting again next year!

  • 5.00
    HISAM

    This is a stay following November. It was unfortunate that there was a hanger left in the bathroom this time.

  • 5.00
    HISAM

    It is conveniently connected underground from Yokohama Station. I like that there is a separate shower room apart from the bathtub.

  • 2.83
    山口県子

    Simplified

    I have stayed at the Sheraton many times. I often go to other hotels as well, and while many things are simplified, which has its advantages, unfortunately, it seems that too much is omitted, making it difficult to enjoy the stay. It's disappointing. There is a lack of hospitality.

  • 4.67
    naaako

    Directly connected to the station, convenient

    I used it to attend a live concert at Yokohama Stadium. Since we were arriving quite late and I was with my elderly mother, we chose this Hotel directly connected to the station. The lounge food during cocktail time included ramen, which was great. It was enough to fill us up. However, during the day, the offerings were mostly sweets, so it would have been nice to have at least one meal option like sandwiches or curry. Besides the breakfast in the lounge, we could also choose breakfast at Compass, which was very satisfying. It was also great that they used local products from Kanagawa. Although it's been a long time since the Hotel opened, maintenance is well done, and we had a comfortable stay. From a Japanese perspective, I would prefer the bath and toilet to be separate spaces. Despite being a large Hotel, the staff's attentiveness was impressive, and they responded kindly to us who arrived on the last flight from Fukuoka, which made us very happy. I would like to use it again if I have the opportunity.

  • 3.83
    ミヤヨコ

    I was able to relax....

    I was able to relax. However, the staff in charge of omelets at the club lounge in the morning was not very pleasant. When my mother mistakenly tried to take an omelet that was placed on the counter for another guest, the staff said in an irritated tone, "This is for someone else!" My elderly mother was surprised and apologized. It was somewhat distressing.

  • 3.20
    okusans

    The proximity to the station is good.

    Direct access to the station is very convenient. I think personal preferences may vary, but I found the bed too soft and not very comfortable to sleep on.

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