To send you a detailed email, we ask that you provide your email address when making a Reservation.
When making a Reservation, please enter your email address at the very beginning of the questionnaire. We will send you details about check-in and optional services (BBQ grill, pet fee, and recommended information for celebrations), so please be sure to provide it.
If you have entered your email address but do not receive our message, please check your spam folder. If you are using a mobile email address, our emails may be blocked. If you still have not received anything after 2 days, please contact info@thehousehayama.com with the representative’s name, the reserved Facility, and the Reservation date and time. We will resend it promptly.
















