Katsushika × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

As a design Hotel, the interior is very stylish. The amenities and Room temperature are just right, and I think it's a good location for sightseeing in the city.

We stayed for one night with a child (No Meals Included), and the staff were very courteous. After walking around for sightseeing, our child was tired and in a bad mood, and I was exhausted from long-distance driving and sightseeing as well. We were able to relax and ease our fatigue in the bath, and even enjoy a snowy view from the open-air bath (as a cold wave had arrived). The scenery was wonderful, and we were very satisfied. The Room was also kept clean and well prepared, providing a comfortable environment to rest.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

The welcome sweets reflected thoughtful hospitality and were a delight. The breakfast venue offers a spectacular view overlooking the Imperial Palace. Although there were many international staff members, both they and the Japanese staff were cheerful and kind throughout our stay.

Due to a family matter, I suddenly had to cut my planned two-night stay down to one night, so I checked in feeling a bit down. However, thanks to the warm and heartfelt service from the front desk staff, it turned into a truly wonderful stay. The view from the room was also amazing, and I spent as much time as possible simply looking out the window. While the bathroom fixtures showed some age, everything was kept very clean and well maintained, so I was able to relax comfortably. The bathtub was large enough to stretch out in, and the room itself was more than spacious enough for one person. It’s about a 20-minute walk from Tokyo Station—which I enjoyed—and it’s also very convenient for subways. I also appreciated that it’s located right by an exit from underground. I would definitely like to stay here again.