Minato Motomachi Station × Convenient Accommodation for National Treasure ToursHighly rated facilities at Hotel·Ryokan

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

This is my favorite Hotel, and I have stayed here many times. This time, I accidentally forgot to make a request in advance, but the staff remembered the item I had asked to borrow before and had it properly prepared at check-in. I was truly happy with their thoughtfulness in remembering me, and I was deeply impressed by the warm hospitality of everyone at the Hotel. No matter how many times I visit, I can always relax and feel at ease—this is a very special Hotel for me. I would love to stay here again in the future. Thank you as always.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

The bathroom and toilet were separate, and the view of Kobe’s downtown from the bath made it feel like a semi-open-air bath—it was truly wonderful! There was no noise at all, so it was very quiet and I could relax comfortably. Breakfast was on the top floor with an amazing view, and I felt great lounging on the stylish sofas! The Chinese rice porridge was delicious, and I was happy there were lots of side dishes to go with it. Having roast beef in the morning also felt luxurious—absolutely fantastic. With direct access from the station and an affordable supermarket right below the Hotel, everything was convenient and comfortable.

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

The check-in time was during the dark hours, but the area was well-lit and had pedestrians, making it safe to walk. There is a convenience store next door, so you can shop even after placing your luggage in your Room. I would like to use this place again next time.

Every year, I stay near Sannomiya, where the Port Liner station is, for a live show at the Portopia Hotel. The area around Sannomiya Station felt like a maze due to redevelopment, but this Hotel was in an easy-to-find location, which really helped. Since I have the Hotel app, I was able to use the self check-in machine as well, and everything went smoothly. Breakfast had a great reputation and met my expectations—there was a wide variety of dishes and it leaned more toward Japanese-style options. For me, it was perfect because I prefer not to have anything too heavy in the morning. The Akashiyaki was also delicious. There was just one disappointing thing. It wasn’t about the Hotel itself, but after midnight (past 12:00 a.m.), someone was running around in the hallway and repeatedly slamming doors. It was extremely inconsiderate, but there wasn’t much I could do since I couldn’t exactly confront them. Other than that, it was quiet and comfortable. I hope to stay again next time. To the staff who work late into the night—thank you for your hard work. Thank you very much.

The Room was clean and felt more spacious than it looked in the photos. Both the property and the Room were stylish, and having a foldable makeup mirror in the Room was very helpful. Everything was well maintained and spotless. All of the housekeeping staff we passed in the hallway greeted us, which created a very pleasant atmosphere. I wish we had used the café as well, so I’d like to do so on our next stay.

I chose this Hotel because Reviews said the breakfast was delicious. The Hotel had a wonderful atmosphere, and the Room was clean. They also provided cleansing oil and toner, and the shower had a Mirable, which left my hair and skin feeling great—I was very happy. There was a wide variety of breakfast options, and everything was delicious. I would love to stay again. Thank you very much.

It was a great Hotel. Because it’s new, it was very clean, and best of all, the bath, toilet, and washbasin were separate, and the bed was spacious. The front desk staff were also kind. The only disappointment was that although the breakfast buffet is available until 9:30, popular items were almost gone before 9:00 and didn’t seem to be replenished much. There were no sweets left at all.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

The website says it is a 5-minute walk from the “West Exit” of JR Sannomiya Station, but Sannomiya has many lines and can be confusing for first-time visitors. I was traveling via JR, and I think it may be easier to exit from the JR Central Exit, go out to Ikuta Shinmichi, and head toward Motomachi (this is the route I used between the station and the Hotel afterward). The JR Sannomiya West Exit is hard to find unless you go down from the platform, and getting to the Hotel through the complex area under the tracks was difficult to follow even with a map app. The Hotel staff were very kind and made my stay comfortable. The coffee service was much appreciated.

We stayed in a Room with a semi-open-air bath. It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck we could take home was also adorable. All of the staff were truly polite and kind, which really impressed us. Thank you very much. We would love to stay again when we travel to Kobe!

Thank you for letting us stay in a room on the 31st floor with such a wonderful view. We arrived at night, and unfortunately it was rainy the next morning, but we were still able to enjoy a spectacular panoramic view of Kobe Port. Thank you for your thoughtful consideration.

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, and we were able to relax comfortably. It was also convenient that the washbasin area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is an old-style key, and the building itself is undeniably dated, but if that doesn’t bother you, I think you can have a comfortable stay. It was very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you very much.

It was clean, quiet, and comfortable. However, it was disappointing that the bidet toilet seat was cold and did not warm up even after changing the settings. Also, having to register as a Hotel member to use the free Wi-Fi was inconvenient and gave me the impression they were trying to lock in new customers, which left a negative impression.

I had no issues during my stay.