Sanyo-Shioya Station × Top-Selling Stays in the Last 24 HoursHighly rated for rooms and amenities at Hotel·Ryokan

The other day, my family and I stayed at Suma Sea World Hotel. My elderly mother said she wanted to visit the newly renovated Suma aquarium but couldn’t walk anymore, so I made a Reservation at the Hotel to celebrate her birthday while she’s still feeling well. Since I requested a wheelchair when making the online Reservation, everything went very smoothly. The front desk staff and restaurant team were all kind and sincere, which made our stay truly comfortable. The restaurant meals were buffet-style, and every dish was delicious and beautifully presented. The view from our Room balcony was wonderful, and just watching the dolphins swimming in the pool was so relaxing. I had reserved a birthday cake via Room service in advance, but forgot to request a message card—thank you for leaving such a lovely card in our Room anyway. The cake with the large orca message cookie was also delicious. My mother was very happy as well. If we have another chance, we would like to make a Reservation again.

The view of the Akashi Kaikyo Bridge from the Room was breathtaking. The food was delicious, and we were able to relax in the luxurious large public bath. I wanted to have tea at the cafe, but unfortunately it was full, so I took a cake to go and enjoyed it in my Room. It was very tasty. There were various sightseeing spots nearby, and we enjoyed a pleasant walk around the area. We learned that a ferry departing Osaka around 9:00 p.m. passes right under the Akashi Kaikyo Bridge, so we watched it from our Room. Recently, we traveled all the way to Moji on that ferry. When passing through the Akashi Kaikyo Bridge, we could see the lights of Maiko Villa and it made us feel happy. We would love to visit again.

Thank you very much for a wonderful day the other day. Checking in through gardens in full seasonal bloom was a delight, and your bright, courteous service immediately put us at ease. The Room with a front-row view of the Akashi Kaikyo Bridge was spacious and spotless, and everything stood out as exceptional among all the Hotels and Accommodations we have visited so far; we could truly feel the Hotel’s thoughtful hospitality everywhere we looked. We had dinner in Kobe City and only breakfast at the Hotel, but the in-room breakfast was absolutely delicious. We happened to make a Reservation at this Hotel for our trip to Kobe, but thanks to the heartfelt care shown by all of your staff, we were able to spend a day that will remain a cherished memory. We would love to visit again. Thank you very much to everyone on the staff.