Shintetsu Rokko Station × Accommodation With À La Carte DiningHighly rated for customer service and hospitality at Hotel·Ryokan

We stayed here for the first time to celebrate my husband’s birthday. The Room was clean, the view was great, and it was very comfortable. Every staff member greeted us with a smile, and we were impressed throughout. Above all, the food was outstanding. We were amazed by the live ice cream presentation, the live rolled-omelet presentation, and two surprise dishes that weren’t even on the menu. Everything was truly delicious, beautifully presented, and the decorative vegetable carvings were adorable. As someone who doesn’t eat much, I couldn’t finish it because it was so filling—so even big eaters will be satisfied with the portion size. There were also many kinds of drinks available with unlimited refills, and we really felt their warm hospitality. We would love to come again! Thank you for such wonderful memories!

The roads in Arima Onsen are narrow, and they kept getting narrower on the way to the Hotel parking area, which made us a bit anxious, but we arrived safely. The staff were kind and attentive, and there were snacks and drinks in the lobby, so we could relax. The Room was also clean and well prepared; we took a short rest and enjoyed a walk around the Onsen town, which was fun. Since we requested a later dinner time, we were able to enjoy the bath at a leisurely pace. We thoroughly enjoyed plenty of meat with our meal. The other dishes also felt carefully prepared and were delicious. It was also nice that we could enjoy dessert in the lobby later in the evening after taking some time. If I had to mention one thing, it would have been better if breakfast items like bacon and sausages were served hot. We thought this might be our first and last trip to Arima Onsen, but now my spouse and I would like to visit again. We were happy with the Room upgrade—thank you very much.

We chose this Hotel after reading Reviews and checking the price. All of the staff were kind, and the check-in explanation was very easy to understand. The Room was spacious, clean, quiet, and comfortable for a relaxing stay. We were very satisfied because we could enjoy both Taiko no Yu and the Hotel’s Onsen! After getting tired from walking up the hill before arriving at the Hotel, the cold welcome drink was perfect! Our whole family was happy with our stay. Thank you!

I stayed here alone this time. The Room was very clean, spacious (40 m²), and comfortable. Breakfast was delivered to my Room, so I enjoyed it at a relaxed pace. I would definitely like to stay again if I have the opportunity. Thank you very much.

It was a bit hard to find when driving to the Hotel, but it was reasonably priced, and Gin-no-Yu Onsen was right in front. It was perfect for a girls’ trip—four of us could stay together, and the Room was spacious. The air conditioning was already on when we entered the Room, which was amazing! We also enjoyed exploring the Onsen town and visiting Kin-no-Yu Onsen. The shops closed early so we had to hurry, but overall we were very satisfied. Thank you!