Nishi-Umeda Station × Accommodation With À La Carte DiningHighly rated Hotel·Ryokan

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

We stayed in the Penthouse Suite. The spacious 200 m² room had a luxurious layout that felt like three separate areas—a living room, bathroom, and bedroom—and there was also a large wardrobe area further inside, so we were able to relax and stay very comfortably. The bathroom, in particular, was stunningly spacious and truly impressive—I couldn’t help but admire it. The amenities were also excellent, making our stay very comfortable. Our children were thrilled with the large living room. It was also wonderful that we could enjoy a relaxed family meal by using in-room dining. Since our second son’s birthday was coming up, the staff prepared various special touches for him, and he was absolutely delighted. We truly appreciated their thoughtful care, and it became a wonderful memory for our family. I would like to take this opportunity to sincerely thank all of the staff. Not only the room but the entire Hotel—including the lobby, spa, and executive lounge—was designed with a calm sense of luxury and a cohesive interior style throughout, allowing us to enjoy an indulgent escape from everyday life. The staff were also extremely courteous, and we had a very comfortable stay. If you’re looking for an extraordinary and luxurious Accommodation experience in Osaka, this is a Hotel I highly recommend. It’s especially perfect for those who love a modern and sophisticated atmosphere. Whenever we have plans around Nakanoshima again, we would definitely like to stay here again.

I made a Reservation so the kids could enjoy the pool. After afternoon tea in the lounge, we headed straight to the pool, and after plenty of fun, we enjoyed a delicious meal during cocktail time. After that, they had a great time playing capsule toy machines at KITTE Osaka. The next morning, they ate a hearty breakfast and were back to enjoying the pool early on. All of our requested items were prepared as well, so we had a very comfortable stay. Thank you very much.