Nishi-Umeda Station × Highly rated facilities at Hotel·Ryokan

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

From check-in onward, there were various services offered throughout the day, and it was my first time staying at a Hotel with such extensive services. My cousin, who stayed with me, was also very pleased. I was happy with the wide variety and delicious taste of the breakfast as well. However, it was inconvenient that there was no phone in the Room, so I had to use my own phone to call the front desk for questions or confirmations.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

This was my second stay. Watching the front desk team, I feel they are always kind, courteous, and wonderful with every guest. They treat both Japanese and international visitors warmly and equally, which I truly admire. Although this Accommodation is very popular and often busy, I was able to use the lobby and elevators without any stress, making my stay very comfortable. Having the front desk on the first floor is also extremely convenient.

It’s a wonderful Hotel. The cleaning was thorough, and the breakfast was delicious. There are plenty of shopping options nearby, and we were able to relax in a lovely Room. All the front desk staff were very kind—almost to the point of making us feel undeserving. We will visit again.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

We stayed at this Accommodation the night before to watch my son’s Yokohama High School game at Koshien Stadium. We had made a Reservation for a twin Room that morning, but at check-in we were upgraded free of charge to a spacious four-bed Room. The large public bath also happened to be completely private when we used it. In addition, kama-tama ramen was served for dinner, making this an excellent value stay that my son and I really enjoyed. We would like to stay here again when we have business in Osaka. Unfortunately, Yokohama High School lost in the semifinals, but it was still a memorable and fun trip to Osaka for the two of us. To the front desk staff, Thank you very much for all your help during our stay.

The air inside the Hotel, the quiet atmosphere, the cleanliness of the Room, the fresh air, and the convenience of the Facility—everything was excellent.

I had to stay overnight in Osaka on short notice for work and chose this Hotel. It’s in a very convenient location—easy to reach from Umeda via the underground passage, and you can come up right by the Hotel, which was a big help. The Room was easy to use, and the amenities were well stocked in the Room, which I appreciated. I’d like to stay here again.

We stayed in the Penthouse Suite. The spacious 200 m² room had a luxurious layout that felt like three separate areas—a living room, bathroom, and bedroom—and there was also a large wardrobe area further inside, so we were able to relax and stay very comfortably. The bathroom, in particular, was stunningly spacious and truly impressive—I couldn’t help but admire it. The amenities were also excellent, making our stay very comfortable. Our children were thrilled with the large living room. It was also wonderful that we could enjoy a relaxed family meal by using in-room dining. Since our second son’s birthday was coming up, the staff prepared various special touches for him, and he was absolutely delighted. We truly appreciated their thoughtful care, and it became a wonderful memory for our family. I would like to take this opportunity to sincerely thank all of the staff. Not only the room but the entire Hotel—including the lobby, spa, and executive lounge—was designed with a calm sense of luxury and a cohesive interior style throughout, allowing us to enjoy an indulgent escape from everyday life. The staff were also extremely courteous, and we had a very comfortable stay. If you’re looking for an extraordinary and luxurious Accommodation experience in Osaka, this is a Hotel I highly recommend. It’s especially perfect for those who love a modern and sophisticated atmosphere. Whenever we have plans around Nakanoshima again, we would definitely like to stay here again.

Regarding this Reservation, I could not find the Check Reservation details on this site, so I contacted the Hotel directly and received courteous assistance. The check-in process was also handled efficiently. It had been a while since my last stay, but the Room had been renovated—the bathroom was clean, and a small sofa had been added, which made it more comfortable than before. There is also a convenience store on-site, and I would like to stay again if I have the opportunity.

The nearest station is Yodoyabashi, with convenient access to anywhere in Osaka. JR Kitashinchi Station is also reasonably close. The view from the high floors overlooking Midosuji to the south is well worth it (my Room was upgraded as well). The mirror-heavy design can also feel luxurious in its own way. The sky-high large public bath and open-air bath are unique highlights you won’t find elsewhere. There are many foreign guests (especially Westerners), and plenty of Western travelers stay here. There’s also a gym and laundry facilities, and both were busy. Although the breakfast venue is spacious, it can feel a bit unsettled due to the crowds—sometimes your seat may be very far from the food—but it also offers great views, and for this price I was satisfied with everything overall.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

I found this Accommodation while looking for a one-night stay in Osaka this summer for my family of four. Since I searched around May and made a Reservation early, we were able to stay in a spacious Room for four at a much lower price. The lobby was spacious, the staff were pleasant, and the breakfast selection was plentiful and delicious. I’d like to make this our regular Accommodation in Osaka.

It was surprisingly easy to get here from the station. There were plenty of dining options nearby, which was great. I’d like to stay here again.