Randen Tenjingawa Station × Highly rated for customer service and hospitality at Hotel·Ryokan

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

Even during the Obon season, we were able to stay at an affordable price regardless of booking last-minute, and the Room was spacious and clean. We also enjoyed drinks in the lounge, which was great. It is a very convenient Hotel close to the station, with easy access to both JR and the subway. I would like to stay again next time.

The Room is spacious. The bathroom is also large and separate from the toilet. The linens are new and clean. The breakfast buffet offers a wide variety of items and is quite tasty. There is a 7-Eleven nearby, as well as affordable coin-operated parking, which is convenient. For that price, no complaints.

The children on the training camp were very energetic and lively. I think this is a very clean Facility, even among youth hostels. Breakfast was hearty and delicious, and the free parking is a big plus. The bath was not crowded, so I could relax. I would like to stay again.

I stayed here for 2 nights and 3 days before the Obon holidays. Overall, everything I needed was provided, and I felt it was a great-value Accommodation. The large public bath also has a lock for the men’s side, and whether because of that or simply good timing, I was able to relax alone and ease my travel fatigue. Above all, it was very clean, which is a big plus. The only consideration is how you feel about the location in Shijo-Omiya—it’s about a 15-minute walk to the main downtown area.

It’s a bit of a walk from Subway Nijo Station to the Hotel. However, compared with staying near Kyoto Station and having to navigate its large platforms, this option may actually be quicker from “getting off the train to reaching the Hotel.” Also, buses to Shijo and Kyoto Station depart from the bus stop right in front of the Hotel, which was surprisingly convenient. The route to the Hotel has wide sidewalks, so even with a suitcase it’s easy and stress-free. And there’s a large supermarket on the way from the station to the Hotel! I think it’s also well suited for longer stays. Depending on your sightseeing plans, I’d choose this Hotel rather than staying around Kyoto Station or Shijo-Karasuma.

A relaxing Accommodation that makes you want to stay again. The staff were very courteous and attentive. Breakfast was served in a lovely atmosphere, and it was very filling. The only drawback is that the on-site parking lot is very narrow. Our car required quite a bit of maneuvering and someone guiding us; there is also a flat lot farther away, but considering the weather and our luggage, we chose the closer option. It’s within walking distance of the bus stop, so we were able to go out after check-in as well.

I think it offers excellent value for money. I was impressed by the wonderful large public bath. The room was also clean, and I was very satisfied. If I have the chance, I would like to stay here again.

Thank you very much. It was comfortable.

I thought this was a very clean Accommodation with a great selection of dog-friendly items, and I would recommend it to dog lovers. I’d like to stay here again the next time I visit Kyoto. Overall, I’m satisfied, but if I mention a few things that were missing: Most of what you need for cooking in the Room is provided, but if guests want to cook hot pot in the Room, it would be helpful to have a portable gas stove (or an IH portable cooktop if open flames are not allowed for safety reasons) and a clay pot. Also, there were no donburi bowls for eating udon, ramen, or soba, so I’d like you to add those as well. Also, among the amenities, I would like bath salts.

A wonderful Accommodation has opened right in front of the World Heritage site Ninna-ji Temple. From before we even entered, the staff welcomed us warmly, guided us to our Room, and provided very attentive explanations. It felt like the highest level of hospitality—like staying at a luxury Ryokan from the Showa era. The Room features exquisite Nishijin-ori textiles throughout, adding a refined Kyoto touch in many places. The entire building is tatami-floored, which felt great underfoot, and since it is newly built, the fresh scent was very pleasant. In the lounge, you can relax quietly while looking out at Ninna-ji Temple. Dinner was served in a private room, and we enjoyed a wonderful meal made with seasonal ingredients—clearly prepared with great care by the chef. To celebrate our wedding anniversary, we were treated to a special cocktail. It paired well with the food and was delicious. The bath was excellent as expected, and it was always kept impeccably clean no matter when we went in, making it very comfortable to use. This Accommodation was outstanding in every way—I can’t write enough about it. Since children are not allowed to stay here, it’s perfect when you want peaceful time for adults only. Thank you to all the staff for your heartfelt hospitality. We’ve found another favorite Accommodation.

We stayed with three people. The charm of the traditional townhouse is very nice. Also, the tatami mat and the low table in the living room are great. You can stretch your legs and relax comfortably. My wife said it was the most relaxing property she had stayed at in recent years and the most comfortable. Unfortunately, it started raining in the evening, so we decided to avoid going out for dinner, but we were able to take out from Sanjo Shopping Street and enjoy it leisurely. Sanjo Shopping Street is nearby, and JR Nijo Station and Subway Nijojo-mae Station are not too far, so I think access to Gion and Kyoto Station is not a problem. The bath was also very nice. The bathtub is spacious, which was very good for our tired bodies. My daughter praised it highly, saying, "They have high-quality shampoo and lotion." It seems you can take a bath while looking at the garden, and I think it would have been great if we could have taken a leisurely bath during the day. There was an earthquake while I was bathing, which was a bit of a surprise. The bedroom on the second floor was also very spacious, and we were able to get plenty of sleep. The only disappointment was that I don't think there was a washlet in the toilet, but if there had been, it would have been a perfect score. Anyway, we thoroughly enjoyed our stay in a Kyoto townhouse. I definitely plan to stay again on my next trip to Kyoto. Thank you for your hospitality.

I accidentally left an item behind in my Room, but the staff responded quickly and courteously. It was a huge help.

It was a shame that there wasn’t a microwave in the Room, but everything else was excellent!! The shower in the bathroom was especially interesting!!

It felt like home in a way, being able to spend time with the whole family, talk, and take care of each other. However, the spacious bath with a jacuzzi experience, the warm floor heating, and the beautiful white wood Japanese-style room were extraordinary happy experiences. There is also a shopping street within walking distance where you can shop for groceries, and the vegetarian breakfast was delicious. The concierge was really kind and helpful; I highly recommend this wonderful Room! Thank you very much for all your help!

The indoor area was very spacious and the facilities were well-equipped, allowing for a comfortable stay. I would like to stay again if I have the opportunity.

The atmosphere and decor of the building were excellent! Although it is a bit away from the city center, it is in a quiet location and very comfortable to stay.

The room was spacious and clean. I would like to use it again.