Genmoku Station × Stays Popular For SunsetsHighly rated facilities at Hotel·Ryokan

We stayed for two nights during the Obon holiday period in August. From our email exchanges before arrival, we already felt this was a very attentive Accommodation, and our stay fully lived up to that impression. The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it offers an elegant and calming atmosphere. What impressed us most was how impeccably clean everything was wherever we went. Even in shared areas such as the lobby, the large public bath, and the massage area, we didn’t notice any dust or litter at all. Needless to say, the Room was also cleaned with great care, including the private open-air bath attached to it. The Onsen water temperature in our Room was just right, allowing us to soak and relax comfortably; even after bathing we stayed pleasantly warm, and we felt it was truly high-quality Onsen water. We only used the large public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very comfortable to use. The private bath was also excellent; however, the only issue was that the tub surface inside was extremely slippery—I nearly slipped and fell. I later noticed there was a warning sign, but it might have been helpful if someone had mentioned this in advance. What made us happiest about both the large public bath and private baths was that towels (both sizes) and amenities were all provided there. These days many places ask guests to bring towels from their Room to shared baths (or private baths), which is always inconvenient and frustrating. Here, towels were available at every bathing area—and there were plenty of towels in the Room as well—so we could enjoy bathing very comfortably. The only Facility/amenity improvement I would hope for is regarding the indoor slippers provided in the building: they were quite tight around my toes and didn’t fit me well, so my toes rubbed painfully enough to peel skin. If possible, I would have appreciated having an alternative option such as sandals alongside them. The meals were delicious with no particular complaints; however, I’m giving four stars simply because I hope they will become even better going forward. Overall: a comfortable and spotless Accommodation; every staff member (including housekeeping) was genuinely polite yet friendly, with wonderful thoughtfulness throughout. It’s an Accommodation we would definitely like to visit again.

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

When I went to the bath on the 12th floor, I didn’t realize the bath towels were under the TV. Someone I shared the elevator with had brought one, so I asked and found out that’s where they were. The towel location might be a little hard to notice.

The shuttle service by boat was excellent, and the luxurious design of the hotel was truly exciting. The bath that felt like floating on the sea was amazing, and I loved the free drinks that even included wine. The French course meal we had as a family for the first time was de

Thank you very much for your always warm hospitality. We were able to enjoy both the dinner and breakfast buffet comfortably without feeling it was crowded. The food was, of course, delicious, and we ended up completely full. Next time, we would love to stay again when sightseeing around Mt. Fuji. Thank you in advance.

My son and I stayed here, and the 10-tatami Japanese-style Room was calm and spacious, allowing us to relax comfortably. Dinner offered so many dishes that we, as drinkers, couldn’t finish everything. Breakfast also had an impressive variety. We’ve mostly been staying at Business Hotels lately, so this reminded us of how wonderful this kind of Accommodation can be. Both my son and I were very satisfied.