Izu-Kitagawa Station × Stays Popular For SunsetsHot springHighly rated Hotel·Ryokan

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

The staff member who served our meals provided wonderful hospitality; thanks to their warm and attentive service, we were able to enjoy drinks and spend a truly special time. This is a truly lovely Accommodation where exceptional hospitality, breathtaking views, and delicious fo

We stayed for one night on the dog-friendly Plan with dinner and breakfast included. Both the seafood hot pot and breakfast were delicious. The seafood hot pot portion was a bit small, so if you have a big appetite, I recommend bringing extra ingredients. For breakfast, the made-to-order omelet and French toast from the live kitchen were especially good. The bath area had fewer washing stations than expected, so you may have to wait during busy times. The shower was easy to use (adjustable water pressure and it didn’t shut off automatically), and the ReFa hair dryer dried even long hair quickly. There were also a pool and table tennis in the building, plus board games available to borrow for in-Room play—our child loved them. The Room felt like a luxury apartment model unit, with the bedroom clearly separated from the living/dining/kitchen area, so we could relax without worrying even after our child fell asleep. If you have a Netflix account, you can watch it on the TV. That said, it’s hard to ignore that some detailed cleaning in the Room seemed insufficient—especially how dirty the air conditioner and ventilation fan were, which was disappointing. The air conditioner had heavy blackish stains that looked like mold not only inside but also on the exterior. The ventilation filters in the changing area and toilet were packed with dust, which was shocking. Also, while the bathroom and kitchen areas were kept clean overall, limescale hadn’t been fully removed from the small sink installed in the toilet. Dog amenities were well stocked overall, making this Accommodation great value for money and one we’d like to stay at again—but because both the air conditioner and vents were truly dirty, I hope they will be thoroughly cleaned before our next visit.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I made a Reservation because this is an Accommodation where you can stay with pets, but I think it is wonderful even without a pet. There was none of the bustle you might find at a large Ryokan, and the Accommodation was located in a quiet villa area not far from Jogasaki Coast. As I wanted a Room where meals could be served in a private dining space, I stayed this time in the Room called “Akane.” This Room had an exceptionally spacious layout with a living area, dining area, and bedroom, and it was very comfortable to relax in. The staff were also gentle and kind, allowing us to spend a peaceful time together as a family. The food was so plentiful we could hardly finish it—a creative course meal that truly felt like an escape from everyday life—and everything was delicious and very satisfying. I also appreciated how carefully they confirmed any ingredients we do not like in advance, making this an Accommodation I would love to visit again. We were told the outdoor open-air bath uses water drawn from Atagawa’s hot spring source; the temperature was perfect, and I enjoyed it many times during our stay. Unfortunately, we did not have good weather during our visit, which was the only disappointment. I will come back for another try at enjoying the open-air bath while watching the sunrise. Next time, I would like to stay for two nights at a leisurely pace. Thank you very much.

It was an extremely satisfying stay, and above all, the meals were outstanding. I was only able to have dinner, but everything was carefully prepared, from the seasoning to the presentation. I also personally really appreciated that the meal was not served in the Room, but could be enjoyed in a spacious dining area. The view from the dining area was superb.

True to its name, the baths were excellent. The large public bath was spacious, and the open-air bath in the Room was a comfortable size, so we were able to fully enjoy the baths. The meals also offered a wide variety; we had rice with simmered golden eye snapper and left completely satisfied. The rice was especially delicious, and we ate more than we should have. We would love to stay again.

While Tokyo was experiencing relentless extreme heat every day, we thoroughly enjoyed the coolness of the highlands. Early in the morning, we could see Mt. Fuji from our Room. Perhaps because it is under the Tokyu Harvest brand, many guests were on the older side, and maybe by chance there were no inbound tour groups, so it was quiet and relaxing overall in both the restaurant and the baths. The front desk staff were also very friendly and pleasant, which we really appreciated. The Facility itself may not be new, but it has been renovated and felt clean, so there were no issues at all. Although it is located at an altitude of 700 m and takes a bit of time to reach from lower areas, we would definitely like to visit again.

Opening the front door reveals an ocean view, and the Room has been beautifully renovated—clean, spacious, and wonderful. However, there was a lot of dog hair from a previous guest on the floor and sofa. The stick vacuum was out of charge, so we used the provided lint roller to clean. There was no liquid left for the vape-type insect repellent. Also, since there is no night light on the second floor, a stand light had been provided as an alternative, but it was broken. The floors did not feel thoroughly cleaned, which was a bit disappointing. The BBQ grill didn’t seem to get hot enough—at first I thought it might be broken, though now I think it may have been due to how it’s operated. That said, the area is a quiet residential neighborhood with a supermarket nearby. The view from the windows is amazing—you can see the sea—and at night the stars are beautiful. Most cooking utensils and seasonings are provided. There’s no TV service, but Wi-Fi is available and you can project Netflix and other content onto the wall for a home-theater experience. The interior has been renovated; upstairs is set up as bedrooms; and both the toilet and bath are very clean. The air conditioning works well. The best part by far is the continuously flowing open-air bath: both the indoor bath and open-air bath are natural Onsen. The round open-air bath is about 160 cm in diameter and can fit three people comfortably. It helped us forget everyday life and truly relax. We also appreciated receiving a paella meal kit as a seasonal perk—thank you for your thoughtful hospitality. We booked again because we trust that making a Reservation through IKYU won’t disappoint. Overall, it was very good—a wonderful time—and our dog enjoyed it too.