Banda Station (Fukui Prefecture) × Highly rated for customer service and hospitality at Hotel·Ryokan

From arrival by car to departure, we had a very pleasant stay. All the staff were cheerful and very kind, and the meals were excellent. When we left by car, it was especially memorable that they kept waving until we were out of sight. We would definitely like to stay again.

I’d love to visit again. It couldn’t have been more comfortable. Warm and kind, with just the right amount of distance—truly relaxing from the heart. So this is what hospitality is. The staff’s teamwork was wonderful, and somehow it felt like coming home. Making my own onsen egg was fun, too. We stayed in a special room; it was spacious and excellent, with a massage chair as well. My family and I even said we should have stayed one more night. We were also able to use the new lounge called Waraku. After the hot springs, we could relax in our yukata at Waraku while enjoying drinks and light snacks.

The bath, the meals, and the hospitality were all perfect. We would love to stay again if we have the opportunity.

I chose Haiya as my Accommodation in Awara Onsen for the first time in a year. I still remembered the layout and traditional furnishings of my previous Room (Iwashimizu), so I decided to stay here again. This time, my Room was “Choyo,” and I also loved its classic, traditional atmosphere. Best of all, the Room had an open-air bath, so I could relax and soak at my own pace and enjoy a different feel from the large public bath. As before, the meals featured plenty of locally sourced ingredients, including Wakasa beef, which I was able to savor fully. The many dishes served in tableware that evoked an autumn ambiance also showed the staff’s thoughtful attention to detail. I really like Haiya’s calm, high-quality atmosphere, and I plan to stay here again when I visit Awara Onsen next time.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

Everyone at the Hotel welcomed us with warm smiles, making our stay very comfortable and relaxing. The large public bath was great, with a shampoo bar and a selection of hair dryers from brands like ReFa and YA-MAN, which was fun to try. Thank you very much.

My wife is currently undergoing medical treatment, so I contacted the property in advance with two or three requests. They kindly accommodated them, and we had a wonderful stay. The staff were also very courteous.

We had a comfortable and enjoyable stay. The room was clean, and we were able to relax. One request: it would be great if we could choose the portion size for our dog’s meal. The menu selection was excellent, but the serving was a bit too large for our dog.

We hadn’t been able to go on our honeymoon, so we decided to take a trip somewhere in Japan and booked this hotel after seeing someone introduce it on social media. Since we wanted to relax and unwind, having hot springs was important—and above all, we were drawn to the breakfast and dinner buffets! From the check-in explanation, the staff were kind and thorough. And best of all: unlimited soft drinks and unlimited snacks—such a treat! Right after the explanation, my husband and I started enjoying them right away (lol). Dinner—the part I was most looking forward to—was truly impressive. From meat, crab, seafood, and sweets to all-you-can-drink alcohol… If only my stomach could eat more! When we were first shown to our seats, a female staff member recommended the shrimp mayo (“I recommend the shrimp mayo”), and freshly made shrimp mayo came out at just that moment—it was delicious. Everything was freshly prepared, the fish was very fresh, and every dish tasted better than typical buffet food—I felt like I could burst from how full I got! After that, there were several types of hot baths available. There were also plenty of skincare items as well as shampoo and conditioner treatments—such attentive service. One small thing that made me especially happy: instead of just one bath towel per person in the room, towels were also provided at each large public bath/hot spring area. With only one towel you tend not to try multiple baths, so that thoughtful touch was wonderful. At night there was also unlimited alcohol and ice cream—I stayed happy even after getting out of the bath… The breakfast buffet had handmade smoothies; you can make your own seafood bowl; plus both Japanese- and Western-style options—I ended up completely stuffed again in the morning (lol). After checkout it was pouring rain, but they even lent us umbrellas for walking to the parking lot. The service remained courteous until the very end—we were extremely satisfied! It’s a place I’d love to visit again!

I stayed here with my mother and my 7-month-old son. The property was very clean, and the staff member in charge of our room kindly assisted us from the initial guidance through to serving our meals. All of the staff greeted us pleasantly, and it was a warm, welcoming inn that made us want to come back. There was a massage chair in the room, which I really appreciated. I also thought it was great that there were so many facilities to enjoy, such as a kids’ space, a private family bath, a cypress footbath, and a hot stone sauna. The large public bath was uncrowded most of the time, so we were able to enjoy an early-morning bath without any crowds. The food was delicious—especially the udon at dinner. It was so good that we even looked for something similar at the souvenir shop before heading home. The tea sweets provided in the room were also excellent, and I bought some to take home. I would love to stay again. Thank you very much.

This was our first time staying at a Hotel affiliated with Ooedo Onsen! Due to our schedule, we checked in late and could only get a dinner Reservation for 8:30 PM, but we had plenty of fun in the meantime—playing table tennis as a family and enjoying the Onsen. The kids were thrilled! At night, we borrowed UNO and had a great time together. Both dinner and breakfast were excellent—the sushi and steak were amazing! Everyone went back for multiple bowls of seafood rice bowls in the morning. The Facility is a bit old, and the air conditioner was quite loud, but the overall enjoyment more than made up for it. The Room was very spacious too. We’d love to stay again!

This was my second stay. The food already has an excellent reputation, and everything I tried was truly delicious—especially the desserts. I’ve had many buffet-style meals before, and this is my No. 1. The financiers served in the lounge as a late-night snack were also very tasty. The baths go without saying. I also appreciated that the service wasn’t overbearing. Thank you for taking such good care of us.

We stayed at this Accommodation after spending the day at Shibamasa World. Most other Accommodations require check-in by 18:00–18:30 if you have meals included, but this one allowed check-in until 19:00, which gave us more flexibility, so we chose it. We were happy that we could choose the main dish and each of us could pick what we liked. The food was luxurious and delicious, and we were very satisfied with both dinner and breakfast. Our children were also pleased to have a kaiseki meal instead of a buffet, and everything was delicious. They also happily ate the kids’ menu. The Room was spacious, with plenty of space even for our family of five. The bedding was mattresses rather than futons; I usually wake up with body aches, but perhaps because it distributed pressure well, I woke up without pain—actually better than usual. The bath wasn’t very large, with one indoor bath and one open-air bath, but it was relaxing and felt great. Overall, it was a very satisfying stay.

I loved both the hot springs and the meals. I tried several other hot springs as well, but this one was the best. The newly renovated wood-grain bath was wonderful, and the open-air bath was especially relaxing. The meals—both dinner and breakfast—were far more generous and higher quality than expected. Everything felt wholesome and well-balanced, with natural dishes throughout. Even after eating a lot, I didn’t feel heavy or get heartburn—I could tell my body truly appreciated it. This is a hot spring inn I’d love to visit again.

A sudden long weekend came up, so I stayed here to visit the dinosaur museum I’d been wanting to go to for a while. The parking attendant was kind and reassuring. The building felt spacious and dignified, yet warm and welcoming—really lovely. The room was also large, and the in-room bath and toilet were clean and comfortable. After a long drive I wanted to take a nap, so when I called the front desk they promptly came to lay out the futon, which I really appreciated. I tried three different baths, and each one was at just the right temperature—not too hot or too lukewarm. The basket given at the front desk was perfect for going from bath to bath. Since we were leaving early in the morning on short notice, we chose a room-only plan this time, but next time I’d like to enjoy the meals as well. For reference, there’s an izakaya within walking distance where we ate dinner, but I recommend making a reservation.

As this was a “reasonably priced” Room, it was located directly beneath the restaurant. As expected, we didn’t hear chair-scraping or footsteps much, but the sound of people running around carried quite a bit. The chair noise in particular was really loud. However, this trip was just for two adults and we weren’t specifically looking for complete quiet—and since we also used that restaurant for meals, it was within an acceptable range. The Room was spacious and very clean, though it did feel a bit dated. We were told there would be no view, but given the location, it wasn’t like another building blocked everything or we couldn’t see outside at all. If you shifted your gaze slightly, you could enjoy a nature-filled view of Fukui’s wide-open fields, which we were very happy with. The restaurant buffet had a great variety and everything was delicious—I ate too much. It seemed seared bonito (tataki) was the featured item this time; I could only get it once, but it was excellent. The other seafood was also tasty, and there were grilled and fried dishes as well—an indulgent buffet that everyone from kids to seniors can enjoy. Above all else, the Onsen was wonderful. I didn’t realize Awara Onsen is not overly hot. There were also two open-air baths, so guests could take turns enjoying them without crowding—everyone’s good manners made us feel lucky. We stayed here because we had a memorial service in Fukui Prefecture, but there were so many things to enjoy inside the Accommodation—a table tennis area and manga corner—and there was even a morning market held in the lobby. One night wasn’t enough. Next time I’d love to come back for sightseeing at a more relaxed pace. Thank you as well for providing Shuttle Service to Awaraonsen Station.

I’ve stayed at many Rakuten-listed accommodations, and this room was easy to use and the best among all the Rakuten properties I’ve stayed at. As for the meals, I don’t think anything other than the hot pot is necessary. I was also a bit concerned about the smell of the rice. Still, if I come back to Awara Onsen again, I’ll stay here.

We stayed for one night in a Room with a semi-open-air bath. The bath was wonderful—always available and very relaxing. Because the Ryokan is located toward the edge of the Onsen town, it takes about a 10-minute walk to reach Yukemuri Yokocho and the bar area. Around 9:30 p.m., a stray cat came to the Ryokan and let us pet it—too cute. The only downside was that there were spider webs here and there in the courtyard and around the bathing area, but given how rich in nature the surroundings are, they probably come back quickly even after cleaning. The proprietress was very kind and the food was delicious, so overall we really enjoyed our stay.