Nishiharue Heartpia Station × Highly rated Hotel·Ryokan

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

A few days before my stay, I emailed to check on the impact of the heavy rain, and received a courteous reply with detailed information, which reassured me and allowed me to stay with peace of mind. The dining staff casually shared helpful updates, and the next morning provided even more detailed information. Every staff member was pleasant without being overly formal, making my stay very comfortable.

We used this Hotel for a family trip. It’s about a 10-minute walk from Fukui Station, which is a convenient distance. The Onsen on the top floor had soft water and helped relieve our fatigue. The complimentary after-bath ice cream service was also nice. The twin Room is of standard size, but I would have liked a luggage rack for our suitcase. The Japanese breakfast selection was extensive, and overall satisfaction was very high. I was happy they also had melon. Personally, I wish there were a few more types of bread. Among Dormy Inn properties, this Hotel feels like an upper-class option, and I thought it offered excellent value for money.

Breakfast was the best among the Business Hotels I have stayed at. I ordered the Japanese set meal, and everything was delicious, especially the main salmon dish. All of the dining staff were cheerful and provided excellent service.

As it is newly built, everything was new and clean, including the Room. It was raining heavily when we arrived and my carry-on suitcase got quite wet, but a staff member wiped it down for us. Since it’s a bit of a walk from the station, it was a little tough in heavy rain. When entering the building, you take off your shoes and put them in the shoe locker, but since they go in while still wet, they hadn’t dried by morning. I later found out that disposable slippers are also available in the Room; I would have appreciated being asked or informed at check-in.

The welcome drink service included options such as sake and plum juice, and the Room’s beautiful interior created a special, out-of-the-ordinary atmosphere. In particular, the breakfast was of exceptionally high quality, with some menu items that were on par with a main dish at dinner.

I came here with a friend to relax and unwind in the natural hot spring water. This time we chose a more budget-friendly stay, so we skipped dinner. The Facility has a traditional Japanese design with great atmosphere, and it was truly calming. The hallways are covered with tatami mats, so it felt nice to walk around barefoot. The bath was incredibly relaxing—excellent. I was also able to fully unwind in the lobby. The onsen eggs were delicious, and breakfast was great as well. The Room had beds, so I could relax comfortably. One thing I didn’t expect was how few places there are to eat around the Accommodation. Many restaurants were closed on their regular days off, so finding somewhere for dinner took some effort. Also, when I misplaced something, their courteous support really helped. Every staff member greeted us with a smile and spoke politely—perfect service overall. Highly recommended.

I loved the Japanese-modern exterior and the chic, calming interior. The guest room had a high ceiling, and the alcove lantern added a wonderful Japanese ambiance—I could really feel the good taste in the design. I heard there are only about 10 rooms in total, so the Onsen was never crowded and I could soak at my leisure. Dinner featured a wide variety of dishes using summer vegetables, seasonal fish, and local ingredients; I was very satisfied with the gentle seasoning. The edamame potage is something I’d love to have again. Breakfast also offered plenty of options and more than enough food—above all, the rice was delicious. From welcome to farewell, I felt truly high-quality service in every interaction with the staff. It was a stay that reminded me how glad I am to choose a Ryokan again after such a long time. Highly recommended Accommodation!

We stayed with you at the beginning of August. We visited with 2 adults and 3 children (6th grade, 3rd grade, and kindergarten), and everyone was extremely satisfied. Our Room was the Deluxe Kousuiden with an open-air bath, and the atmosphere of the private open-air bath was amazing—our kids went in so many times we lost count! (LOL) Of course, the shared baths were also excellent, and since towels are provided there, we never had to worry about running out no matter how many times we bathed. The dinner buffet wasn’t “buffet-level” at all—it was truly delicious! The sushi, steak, and Häagen-Dazs were all fantastic. It was so good that I even managed to drink less alcohol than usual (LOL). The Facility options for kids were also great (arcade games, lounge, water play area outside the lounge, table tennis, etc.), and our family promised we would definitely come back. Also, my wife accidentally left her wallet in the safe when we checked out. Since we had to catch the dinosaur train, we didn’t have time to go back for it—but your staff checked immediately and reassured us so we could keep enjoying our day without worry. It arrived by mail the day after we got home, which really helped. We’ll definitely come visit again!

I stayed here with my sister’s family. The gentleman at the front desk who guided us and the lady serving our meals were both refreshingly pleasant, which was wonderful. It really left me with a strong impression that people in Fukui are kind! The meals were generous and delicious, so I ate almost everything. I meant to finish it all, but I got too full and ended up leaving some rice in the cooker lol. The courtyard view was soothing, and the Accommodation felt very clean throughout, so I loved it and would like to stay again! I’m glad we found such a great Accommodation. Thank you!!

Everything was great! Although it was a smoking Room, there was no odor and the Room was clean. The large public bath was excellent as well. We stayed during the Obon holiday so it was crowded, but the staff were very helpful. The only downside was that we couldn’t get a mobile signal in the Room, but Wi‑Fi was available so it wasn’t a problem.

Thank you very much for taking care of us during our stay. We loved the atmosphere of the Ryokan and the feel of the Room—it was exactly to our taste and wonderful. The meals also featured seasonal ingredients, and we were very satisfied. All of the staff were very courteous, and since it was our child’s birthday, they even sang for us, which made them very happy.

The breakfast and dinner were both very delicious. Everything from the live kitchen was truly excellent, no matter what I chose. The Onsen was also wonderful, and the rotating Onsen baths were especially great.

I stayed for two nights, and the front desk staff were very polite and kind. Breakfast was also excellent, and I enjoyed freshly baked waffles. I would like to stay here again when I visit Fukui.

This was my second stay. The food already has an excellent reputation, and everything I tried was truly delicious—especially the desserts. I’ve had many buffet-style meals before, and this is my No. 1. The financiers served in the lounge as a late-night snack were also very tasty. The baths go without saying. I also appreciated that the service wasn’t overbearing. Thank you for taking such good care of us.

This was my first stay here, and the Room was spacious and very relaxing. Both dinner and breakfast offered a wide variety of dishes, and I was completely full (and they were delicious). I also received a great-value coupon, which let me buy lots of souvenirs. I would like to visit again.

The Japanese-style Room on the 3rd floor where we stayed doesn’t have a private bath, but it feels more spacious since there are no beds. The bath on the 2nd floor was not crowded, and since it’s available from 6:00 a.m., it was great to rinse off after a morning run. Perhaps because it was during the Obon holiday period, there were families with small children. It’s fine for a father to take two children to the bath, but one child needed to urinate and ended up doing so in the bathing area. Even though he rinsed it away thoroughly with the shower, it didn’t make for a pleasant bathing experience. The father also looked embarrassed. Another family had small children enter first by themselves, and it also seemed like they may have urinated as well... How about placing a signboard in front of the bathing area (even if somewhat noticeable) asking guests with small children to use the restroom beforehand?

The staff were wonderful, with thoughtful attention to detail, prompt service, and courteous hospitality. Thanks to the smooth check-in, I was able to stay comfortable throughout my visit. The location and Facility were also excellent. I would love to stay again.

This was my first stay, and the rates were affordable. There was a large public bath, and the Room was spacious, so I could relax and unwind. I signed up for membership right away. I will definitely stay again.

The breakfast was delicious. There is also a convenience store nearby, which was very convenient.