Kurotaki Station × Highly rated facilities at Hotel·Ryokan

On my first trip to Toyama, I stayed here for two nights during a 4-night, 5-day visit. I chose this Hotel for its convenient access to the trolley train, the wide variety of Toyama local cuisine, the table tennis, and above all, the incredible view from the Room. The Room was even better than I imagined—wonderful and very comfortable. We were lucky with the weather, so we could clearly see the trolley train, and I was moved every day by the beautiful scenery outside the window. The Onsen was somewhat busy at times but still within an acceptable range. The water left my skin feeling smooth. A small issue came up at dinner, but the way it was handled was truly heartfelt. They even gave my son some fireworks, which added something special to our family time together. It’s impressive that their response made me feel not only that it canceled out any inconvenience, but that it almost happened for a reason. I have great respect for the manager who assisted us. Everyone at this Hotel was wonderful—even down to each greeting from staff members. Thank you to the Shuttle Service driver for taking us back and forth to Unazuki Station so many times! And thank you as well to the woman working at the bar counter in the buffet venue for teaching me how to make a recommended delicious drink! Also, thank you for writing a letter for my son—he was deeply touched. He brought it home as a keepsake and is treasuring it. Toyama Prefecture has so much depth—I found many more places I want to visit. After entrance exams are over, I’d like to come again in autumn. This time I debated between a Deluxe Japanese-Western style Room and a Western-style Room, and chose the Western-style one. The Room was amazing, but now I’m curious about the Japanese-Western style too—choosing next time will be exciting. Beyond just the view, as a woman I was also impressed by how high-quality the hair dryer in our Room was. Such great attention to service detail. Is it the same hair dryer in every Room? My hair felt so silky afterward. If there’s one request: I’d be happy if there were women’s amenities in each Room (or at least amenity sets in deluxe Rooms). Some guests may want light makeup after using the Onsen as well; having an amenity set would make an already perfect stay even better. We used this Hotel as our base while sightseeing around various places. Next time I'd like to stay three nights. Thank you very much for everything!

As soon as I thought it would be tough to carry my luggage up because the entrance is on the second floor, a staff member came down to meet me, which was a big help. Both baths were great, and the one on the 7th floor in particular had a wonderful view—I really enjoyed a refreshing morning bath. The breakfast buffet was delicious with a wide variety of options, and I was very satisfied from the start of the day. If I had to mention one thing, it would be perfect if complimentary water were provided in the Room. It was a very nice Accommodation.

The building is old, but the Accommodation is clean, the meals are delicious, and the Onsen offers a wonderful view. On our way back, we mistakenly got the trolley time wrong. Even though the Shuttle Service had just departed, you kindly came to pick us up. We sincerely apologize for the inconvenience. Thanks to you, we were able to enjoy the beautiful scenery from the trolley—thank you very much. If we come to Unazuki again, we would love to stay at your Accommodation.