Fukutō Station × Highly rated for customer service and hospitality at Hotel·Ryokan

Conveniently located near the station, with plenty of options for dinner nearby, and parking close by as well. The bath was great, with two tubs at different temperatures. What I especially liked was the non-buffet breakfast—it felt like we were treated to delicious local specialties from Shinshu that we don’t often get to try. I’d love to stay again.

The Accommodation has a wonderful atmosphere and offers satisfaction beyond its price. At the entrance, there was a vending machine selling rare flash-frozen soba you can enjoy as if freshly made, as well as Matsumoto Sanzoku-yaki. They kindly accompanied us to our Room on the second floor and even carried our luggage. When we left, although it was raining, they lent us an umbrella and saw us off. The interior has a special, out-of-the-ordinary feel, with calming lights placed throughout the hallways and other areas. The toilets and washbasins are shared, but they are clean. There is also a large public bath with separate hours for men and women, and if available, you can use the private bath at no extra charge. The water temperature is on the lukewarm side. Breakfast offered many kinds of small side dishes, a large-nameko mushroom miso soup, and curry that was light yet flavorful; we were told it uses Indian spices. Next time, I’d like to try dinner as well.

The complimentary drinks (including plenty of alcohol) and breakfast were excellent. With those Facilities and that level of service at such a low price, it was outstanding. If I had to mention one thing, the washing area in the Onsen is small, so it would be appreciated if women’s hours could be longer.

This was my second stay. The dinner at Ikaza, which I had on my first visit, was truly delicious, and about 80% of the reason for this stay was the food (it’s that good!). The retro furnishings and overall atmosphere of this long-established Matsumoto Hotel are also charming and full of character (some parts do feel old, but that’s part of its appeal). It’s also in a great location with easy access to Nawate Street, museums, and Matsumoto Castle, making it a very convenient Hotel. I’d love to come back again to refresh.

I’ve stayed here several times. It’s conveniently located near the station, and both the Hotel exterior and the Room are clean and comfortable. When I leave my luggage, the staff always assist me pleasantly, which I really appreciate. They also offer ramen as a late-night snack and ice cream, which is perfect when you want a little something after dinner.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

We stayed to celebrate our wedding anniversary. When we arrived, our room had been upgraded. 　It was a corner room on the 8th floor with an amazing view of Matsumoto Castle right in front of us. The room was spacious, and the bed was a luxurious canopy bed. It was very comfortable. 　The breakfast venue was also gorgeous, located in the former Dai-ichi Kangyo Bank building with chandeliers. While the selection wasn’t huge, each item was delicious and made with carefully sourced local ingredients. I especially loved the salad dressing (wasabi soy sauce dressing). When I asked a staff member about it, someone knowledgeable came over and gave me detailed information about where to buy it. That staff member also shared lots of tips about Azumino—such as roadside stations and local specialties we planned to visit that day—so we had a really enjoyable conversation. One of the best parts of traveling is interacting with local people, so I’m glad we could talk about so many things. The only downside was that one corner of the sofa armrest in the room was torn, which was disappointing.

It’s definitely not the newest Hotel, but it was well cleaned and comfortable. Personally, I appreciated that even though it’s a unit bath, there was plenty of space around the toilet and enough room to move comfortably to the bathtub. The location near Matsumoto Station was very convenient, and I was satisfied with the price range, so I’d like to stay again. There are only two evening bus services to the Onsen, but if you want to go out for drinks in Matsumoto at night you can’t use them at all, so I would have been happy if there were also one early-morning service.

On my first trip to Matsumoto, I was grateful to be welcomed with a smile. They also stored my luggage for me in the early afternoon. The Room and bath were well cleaned and comfortable. The shampoo, hand soap, etc. were POLA products. The TV was fairly large for the Room, and I enjoyed watching the Hanshin vs Yakult game. However, once I turned off the TV and it got quiet, I could clearly hear the neighboring guest’s voice—perhaps the walls are thin. That was a bit disappointing, but I was tired and fell asleep quickly, so it wasn’t a problem for me.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

The complimentary tea and snacks, the large public bath, and the late-night snack service (the soba noodles were delicious) were all wonderful. The staff were cheerful and kind, and I would definitely like to stay here again when I visit Matsumoto. Breakfast was also very tasty!

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

My husband and I visited Nagano on short notice. There were no reasonably priced twin Rooms at Hotels in Matsumoto, so we made a Reservation for two single Rooms. We were grateful just to be able to book, so we didn’t make any special requests, but you prepared adjacent Rooms for us. I truly appreciate your thoughtful consideration. Thank you very much!

There were complimentary drinks and ochazuke, and I was happy to receive amenity items for women as well. The in-room bath and toilet were spacious, and there was also a large public bath, so I could relax. Breakfast was very delicious!

It was conveniently located near the station, making it an excellent choice for traveling with my elderly mother. The property was clean, and thanks to the good windows, we were not bothered by outside noise. We also enjoyed the view from our Room. It was a great base for sightseeing in Matsumoto in midsummer. We also enjoyed the breakfast buffet, especially the Chinese dishes.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

I stayed here the night before a last-minute hiking trip. There’s a convenience store very close by, which was really helpful. Thank you.

We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower. We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges. As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first. There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient. The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value. We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.