Sinchon Station × Family-Friendly Accommodation For New Year With ChildrenHighly rated facilities at Hotel·Ryokan

This was my second stay, and once again I was reminded what a truly wonderful property this is. All the staff are always smiling, quick to help, and courteous, making my stay comfortable again this time. The Onsen was exceptional—not only the quality of the water, but also the spotless interior and beautiful views made it a perfect time to unwind. And as a Dormy Inn fan, I thoroughly enjoyed the post-bath ice pops and probiotic drink at the relaxation area, as well as the famous “Yonaki Soba,” all just as delicious as ever. Whenever I stay in Matsumoto, I will definitely choose this place again!

The complimentary drinks (including plenty of alcohol) and breakfast were excellent. With those Facilities and that level of service at such a low price, it was outstanding. If I had to mention one thing, the washing area in the Onsen is small, so it would be appreciated if women’s hours could be longer.

There were complimentary drinks and ochazuke, and I was happy to receive amenity items for women as well. The in-room bath and toilet were spacious, and there was also a large public bath, so I could relax. Breakfast was very delicious!

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

I stayed here after a touring trip. This Hotel has a calm, refined atmosphere. The location is convenient, and above all, the breakfast venue—formerly a bank—perfectly matches Matsumoto’s history and heritage.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly impressed. At the dining venue, there was plenty of space between each group, so our child was able to focus quietly on eating. Also, we really appreciated that you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze. When we checked our answers for the puzzle game, the front desk staff assisted us so kindly and thoroughly, which made our child very happy. I don’t usually post a Review, but I was so moved that I wanted to share this one. We travel to Matsumoto every summer, so we’d love to stay with you again next year. Thank you very much.

I stayed here for business, and the location was extremely convenient—close to the station with many restaurants nearby. The room was neat and clean, making my stay very comfortable. The front desk staff were very kind and left a great impression. If I visit Matsumoto again, I would definitely like to stay here. Thank you very much.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.

We stayed for 2 nights and 3 days in late August while sightseeing around Suwa, Matsumoto, Kamikochi, and Azumino. The Hotel still feels new and was very clean, and the in-room Facility was well equipped with nothing lacking. The bathroom in particular had a large bathtub, making it spacious and comfortable even just for taking a shower. We had breakfast, and while the selection wasn’t huge, each item was delicious. We especially enjoyed the creative touches such as smoothies made with Nagano-grown fruit and freshly baked waffles. The staff were also extremely courteous. We accidentally soiled some linens due to our own carelessness, but when we mentioned it at checkout, they kindly accepted it without any additional charges. As for amenities, there were no toner or lotion provided, but I think it’s not an issue if you bring your usual ones. Room cleaning is once every three days, but towels are replaced daily. However, it was a bit disappointing that the bath mat wasn’t replaced. Also, the system of leaving trash bins and used towels outside the door as-is was a little hard to understand at first. There are many supermarkets around the Hotel area where we could buy local prepared foods and souvenirs at reasonable prices. There was also a nearby ultra-discount supermarket called Lamu that I’d been wanting to visit personally, so I was glad I could go. By car, Matsumoto city center and Suwa are about 30 minutes away, and Kamikochi and Azumino can be reached in about an hour—very convenient. The pricing felt fair overall, and we were able to use a hometown tax donation coupon as well, which made it an excellent value. We had a very comfortable stay and would love to use this Accommodation again if we have another opportunity.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

It’s definitely not the newest Hotel, but it was well cleaned and comfortable. Personally, I appreciated that even though it’s a unit bath, there was plenty of space around the toilet and enough room to move comfortably to the bathtub. The location near Matsumoto Station was very convenient, and I was satisfied with the price range, so I’d like to stay again. There are only two evening bus services to the Onsen, but if you want to go out for drinks in Matsumoto at night you can’t use them at all, so I would have been happy if there were also one early-morning service.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!

The complimentary tea and snacks, the large public bath, and the late-night snack service (the soba noodles were delicious) were all wonderful. The staff were cheerful and kind, and I would definitely like to stay here again when I visit Matsumoto. Breakfast was also very tasty!

It was conveniently located near the station, making it an excellent choice for traveling with my elderly mother. The property was clean, and thanks to the good windows, we were not bothered by outside noise. We also enjoyed the view from our Room. It was a great base for sightseeing in Matsumoto in midsummer. We also enjoyed the breakfast buffet, especially the Chinese dishes.

When visiting Utsukushigahara and Matsumoto Castle for the first time, we chose Miyamaso mainly because it had the best room rate. Since it was so reasonably priced, we were a little worried at first... But after staying there, it was great!! The meals were especially good. There was more than enough food, and everything was delicious!! Next year we’d like to visit Kamikochi, and we’re hoping to stay here again.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

It was a charming Accommodation full of character. From the moment we stepped inside, it had a comforting atmosphere. The staff responded to our questions thoroughly, so we were able to spend the night feeling at ease. Breakfast was plentiful, but delicious, and we finished it all.