Shinano-Takehara Station × Accommodation With À La Carte DiningHighly rated Hotel·Ryokan

Although it is not an Onsen, we were able to relax and rest in a calm atmosphere. The breakfast was also delicious, and we were very satisfied. Chilled drinks in the refrigerator are also free of charge.

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

The parking lot was spacious and convenient. The Room was clean and functional! The only slight dissatisfaction was the lack of a nearby convenience store, but while exploring, I found a yakiniku restaurant and enjoyed a delicious dinner. I appreciated the staff's thoughtful gestures, such as the handmade map.

Okushiga is the most remote area within Shiga Kogen. In return, the snow quality was excellent, there were fewer people, and our stay was very comfortable. The Hotel itself felt quite old, but functionally there were no particular issues. However, the ski lockers were small and limited in space, so it was a bit difficult to fit skis and boots inside, and the area for putting on shoes was also cramped. The bath was not an Onsen, but it was spacious and relaxing to use. For dinner we used the French restaurant. Although Reviews were not very positive, the à la carte menu was very delicious. Breakfast had a decent variety and was satisfactory. Bathrobes were provided in the Room. I only realized at checkout that yukata could be provided upon request; I would have liked to have known earlier. The front desk staff responded politely and helpfully throughout our stay.

Dinner was at an izakaya using the Hotel voucher. We had a grilled fish set meal and local sake within the voucher amount. It was delicious. In the morning, we had bread and coffee; I would have liked a salad. The bath was very hot, but the water was great. The only drawback was that the parking lot was hard to find. Thank you for your hospitality.

- They flexibly accommodated our request to change the Room location, considering convenience for the bath and dining room. - We appreciated the warm hospitality of the woman in charge of meals. - The female front desk manager kindly agreed to take a commemorative photo for us. We left the Accommodation with a very positive impression.

I stayed here during the Obuse Marathon. Despite my early departure, they kindly prepared rice balls and tea for me, which I greatly appreciated. The warm smiles when welcoming and sending me off made for a wonderful stay.

The dinner course is exceptional and worth the trip on its own. A perfect balance of authentic Japanese cuisine and French dishes alternates beautifully, creating an outstanding dining experience. Additionally, the female staff are incredibly hardworking, the Onsen is excellent, and being located over 1500m above sea level makes it a perfect summer retreat. Despite the Facility being older, it is clean, well-maintained, and very comfortable. The Onsen was truly amazing as well. Shiga Kogen offers plenty of summer activities, and consulting with the Hotel staff provides a wide range of options to enjoy. It was a fantastic experience overall.