Shinano-Takehara Station × Highly rated for customer service and hospitality at Hotel·Ryokan - 3Page Number

We were blessed with great weather, and the view from our Room and the starry night sky were truly wonderful. The Onsen was also a sulfur-rich milky hot spring that we love, incredibly relaxing, and made for a very luxurious stay. Every dish was a carefully crafted creative kaiseki meal prepared for us, and it was delicious. We would love to visit again if we have the chance.

We visited as a couple and stayed in a Room for two with a private bath. The view from the bath was amazing—we were able to see a sea of clouds, which was the highlight of our stay. If I had to wish for something, it would be for the window to open wider. At first, it seemed like there weren’t many staff members, but every time we passed someone, they greeted us warmly. The Accommodation was quiet, and we could also enjoy complimentary drinks on the balcony, which was wonderful. The road getting there was quite tough, so it felt like an accomplishment! It was such a warm Accommodation—they even checked in with us about the weather.

We stayed with our 8-month-old child and a family of three. The dappled sunlight through the garden with the white wisteria tree was pleasant, allowing us to relax and enjoy the time as the day turned to night. As it is a property limited to one group, I think it is perfect for relaxing. (It was also very nice for us as a family to have a place where we could let our child roll around.) The hostess takes care of everything from check-in to serving meals and providing shuttle service. She is a very loving person, accommodating our various requests, allowing us to have a pleasant stay. This time, we requested various things like baby food and a surprise cake for our wedding anniversary. They prepared local vegetables and a cake from a recommended shop, allowing us to feel the essence of the area while staying at the property. Around the property, there are stylish shops utilizing the townscape of storehouses. If you visit, I think you can ask the hostess for recommendations on good places to visit. This is a property recommended for a long and leisurely stay. This time, we relaxed from lunchtime until the next day's noon. (The coffee we had on the garden veranda in the morning was delicious.) It seems they also accommodate late check-out until 5 PM, so it might be worth considering for your travel schedule.

I visited Suzaka for reasons other than sightseeing. After finishing my main errands, it was still before check-in, so they kindly stored my luggage. They also used a map to explain the area around the Accommodation so I could spend my free time well. It was raining, but thanks to their help I was able to enjoy exploring the area. After checking in and having dinner out, I had a great time in the evening chatting with the Accommodation staff and a guest from Spain. After check-out, they drove me to where I needed to go, which was a huge help. If I have another chance to visit Suzaka, I would love to stay again.

This was my first stay, and the hotel is located right on the slopes, making it very convenient for skiing/snowboarding. The meal was part of a reasonable plan, and the steak was delicious—I’m glad I chose this plan. The room had a humidifier and was warm and comfortable. Next time, I’d like to book a multiple night stay.

First, about the room: we chose this accommodation because it was affordable and we were intrigued by the attic room. For two women, the space was sufficient, and despite its age, it was clean with a nice view from the window, which made us very satisfied. Although there is no toilet in the room and I thought it might be inconvenient at night, it was located just downstairs so I didn’t mind. However, during busy periods with many guests, this might cause some stress. As for the food, as mentioned in other reviews, it was absolutely delicious! The salad was crisp and fresh, and each dish felt carefully prepared. The manager’s response? Calm and courteous—it made our stay incredibly comfortable. The scenery of Takayama Village, the shops we stopped by on our way there, the accommodation itself, the food—everything left a deep impression on us. We can’t wait to visit again soon!

Enjoy the sauna without worrying about others! The cold plunge feels great, and relaxing outdoors surrounded by greenery is the best! The Room was unbelievably clean—I was impressed! Spotless! There are no seasonings or coffee, so bring your own. Kitchen appliances and sandals for the sauna are provided.

Excellent access to the Shiga-Kusatsu Road. The Room was spacious and relaxing. The Onsen was very pleasant. The staff were kind and made us feel at ease.

Thank you for taking care of me on my solo trip. I was looking for an Accommodation where I could quietly relax and fully enjoy the Onsen and meals, so I chose Jinpyokaku. Even though it was a hot season, there was plenty of greenery, and the Room was clean, quiet, and truly private. It was extremely comfortable. In particular, the in-room semi-open-air bath with free-flowing natural hot spring water available anytime was outstanding. On the charming walkway to the dining area, I felt soothed by the courtyard while listening to the evening cicadas— a nostalgic feeling that’s hard to put into words. Dinner was served in a private room, and every dish brought out the best of each ingredient—I even found myself thinking how delicious vegetables can be. The shabu-shabu was wonderful as expected, and the deep-fried cod coated with buckwheat groats was especially delicious. The portions were more than enough, and I also really enjoyed the local beer. Above all, what impressed me most was the heartfelt hospitality of all the staff. Their manners were impeccable—almost too perfect—and their thoughtful care made me feel truly grateful. I wanted to rest both mind and body, and I thoroughly enjoyed everything. Thank you very much.

The slopes are right in front, and rentals can be arranged at the Hotel, which was very convenient. The meals were luxurious, and we also received souvenirs.

This accommodation is located right next to a famous architectural accommodation in Shibu Onsen, in front of the ninth bath of the Sotoyu Meguri. It is an ideal location for enjoying the Sotoyu Meguri. The hospitality from all staff, including the proprietress, is exceptional, making it a very pleasant place to stay. While the guest rooms are slightly dated, the meals are impeccable in both variety and taste, and of course, the onsen water soothes deep into your body to relieve daily fatigue. For us as a couple, this accommodation exceeded our expectations.

I had previously visited for a day trip to the Onsen and loved both the Onsen and the scenery, so I decided to stay overnight. The meals were excellent, the view from the Room was wonderful, and my stay was very comfortable. Unfortunately, the outdoor bath in the morning was so cold that it hardly felt like an Onsen.\n\nAs it is currently off-season, there was no shuttle bus on weekdays, which made things difficult. Even one round-trip Shuttle Service would be very helpful.

Ideally located for skiing, with very convenient access to the bus stop and ski lifts. The Facility is old, but the service is good and it has the nostalgic charm of a traditional Ryokan. Meals are served individually (not buffet-style) using local ingredients, which felt like excellent value for money and very satisfying for middle-aged and older guests like myself. I’d like to make it my regular Accommodation for skiing.

Located near the center of the nine public bathhouses, and both dinner and breakfast were delicious, made with local ingredients. It was clean and had a calm atmosphere, so we were able to relax and enjoy a restful stay.

We stayed here for our ski trip. The location is perfect, right in front of the ski resort. While there are minor points that could affect ratings, overall we were satisfied. The Facility is undeniably old, but the service was good and the meals were as expected. One concern was the slight odor from the drainage in the washing area, which was unfortunate given how great the Onsen was. Also, the cheesecake is absolutely delicious!

Unlike the Kanazawa Station location, I did not receive a confirmation call about pre-booking the EV charger. As a result, I called several times to Check Reservation, but every call was automatically routed to the call center, and I couldn’t tell whether my Reservation was secured until I arrived. When I explained this at the front desk, an older staff member apologized politely. Thankfully, the Reservation had been made. The EV charger is located behind the Hotel, and there is only one unit. By the way, this staff member provided the best and most professional service I have ever experienced at Route Inn—his attentiveness was outstanding. The lobby offered local Nakano apple juice and chilled sweets, which was a nice touch. The Room had been renovated, but the unit bath was an extremely small old-style type—especially the toilet. There were few restaurants nearby and it’s quite far to the station area, so we used Hanachaya in the Hotel for dinner. Route Inn properties with limited dining options nearby often have Hanachaya. I don’t think this was available before, but they now offer all-you-can-drink: 1 hour for 1,000 yen or 1.5 hours for 1,650 yen. It’s an excellent deal and hard to pass up. The draft beer was great, and they also had three types of local sake. The food was simply good, and the older gentleman working there was very kind. The bill ended up being very reasonable as well—I was satisfied overall. The only downside is that there aren’t many menu items; if you doubled the menu selection, sales and guest satisfaction would probably double too. Please consider it. Breakfast was fine overall, but it was disappointing that there wasn’t any curry here.

Recommended for guests who want to fully enjoy skiing. The paid First Track option before regular operating hours is well worth it. You can also take a bath after check-out, and there are four washing machines available free of charge, which is very helpful for longer stays. The Room is small, but if you think of it as a ski training camp, it’s comfortable.

Affordable ski and snowboard rentals were very helpful.

The ski slopes are immediately to the left as soon as you step outside the entrance, so it was great that we could change into our gear in the Room and head straight out. The Onsen was also very relaxing and enjoyable. The staff were wonderful—everyone greeted us with a smile and kindly answered our questions. The building is old, but it was clean and didn’t bother us. It snowed until early morning, then cleared up around 9 a.m., making for perfect conditions.

They kindly accommodated our unreasonable requests, and we were very satisfied.