Kendo Station × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan

We stayed in a double Room for two. The Room was a bit small, but it was clean. The large public bath was smaller than expected, but it wasn’t too crowded, and there was also an open-air bath, so it was comfortable. We were surprised by the ice cream and probiotic drink after the bath—it was a nice service. We would like to stay again if we have the chance.

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.

My spouse and I love baths, and lately we’ve been enjoying staying at Mercure. We stayed in June and had such a great experience that this is our second stay. It’s clean, relaxing, and comfortable, so we come mainly to stay and unwind rather than for sightseeing. We’ll be back again—thank you in advance.