Shinano Kokubunji Station × Highly rated for customer service and hospitality at Hotel·Ryokan

This time, it was her birthday on the day of our stay, and the hotel kindly prepared a small mini cake plate for us, which was wonderful. Thank you very much. I would definitely like to use this accommodation again if I have the chance.

This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

This was my first time using this accommodation. The facility is small, and the building is old, so the equipment is average, but I think it is well-maintained. The sense of security during the stay and the breakfast service met my expectations and were satisfying. If I had to point out something, it would be that the bathroom operates on a gender-swapping schedule, limiting usage times, and there is only one elevator, which can lead to waiting during busy hours. That said, there are restaurants and supermarkets within walking distance, making it a very convenient location.

The stay met our expectations.

This was my first stay, and I booked a Multiple Night Stay for two nights. The toilet is not equipped with a washlet, and the facilities feel old. My Room faced the Ueda Station rotary (on the 6th floor), but voices outside echoed so loudly it felt like the window was open. (As is common in regional cities, young people tend to hang around late at night.) That said, while I have several complaints, the staff are outstanding. Everyone was very pleasant and kind, more than making up for the drawbacks. The Accommodation Fee is also low. The front desk is on the 2nd floor, and there is a good izakaya on B1 as well. Overall, I think it’s a Hotel with excellent value for money.

I stayed one night in Ueda while traveling from Tokyo to Kanazawa. It looks far more stylish than in the photos. I expected a renovated Hotel in an older building, but I was impressed from the moment I stepped into the front desk area, and I also loved the calm atmosphere of the Room. On top of that, the large public bath and sauna were truly outstanding. Every item at the attached bakery looked delicious, and quite a few people came just to buy bread. This is a highly satisfying Hotel that makes you want to stop by Ueda whenever you visit the Nagano area. Because I hope it continues to become an even better Hotel, my only request is this: while I was happy with the breakfast bread selection at the restaurant, I’d like to see a bit more effort put into both the dinner menu and some of the finer details.

Conveniently located near the station, and I truly appreciated how courteous and attentive the front desk staff were. For this price, the breakfast buffet was also very satisfying, making for an enjoyable stay.

I stayed with five friends and family members. It was an excellent accommodation with a sauna included.

The single room is spacious enough and conveniently equipped with a small sofa and table. The overall color scheme is chic, giving a calm impression. The cleanliness is also commendable. With a buffet-style breakfast included at this price, I am considering staying here again if possible.