Yashioike Onsen-mae Station × Accommodation With CornHighly rated for customer service and hospitality at Hotel·Ryokan

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

This was our third stay. Our whole family loves it, and although we consider other places each time, we always end up choosing this one. Above all, the view of Mt. Fuji right in front of you is breathtaking. (Depending on the weather, there were days when it wasn’t visible even though it’s so close.) Every dish was delicious, and we truly enjoyed a luxurious getaway with meals prepared right in front of us. All the staff were courteous and friendly, and we’d love to visit again in a different season.

Two nights with my family during summer vacation in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was absolutely the right decision. Lake Yamanaka was cool and perfect for a summer getaway. The outdoor dog run was clean, and we had a great time playing. The rooftop dog run was especially stunning, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast in addition to bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped quite a bit, but... That was the only downside—overall we were satisfied. This has become one of the Hotels we’d like to return to. Thank you very much.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

Spending time surrounded by uncompromising, carefully curated interiors and decor was truly exceptional. On this trip, everyone was a beer lover, so we worried we might run out—but that concern was unnecessary. The taste was outstanding as well. Also, it’s rare to find an Accommodation where four dogs can stay like ours, so in that sense too it’s a very valuable Accommodation. As expected, there were a lot of insects in summer, so next time we’ll stay outside the summer season. We brought every kind of strong insect repellent in advance, including hangable repellents for the balcony, but in the end the mosquito coils provided as Facility amenities worked best. Since I really can’t handle insects, this was a huge help. Thank you very much.

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

We stayed in mid-April 2026. The meals were very satisfying, with a wide variety of dishes and generous portions. For wine, there were several half-bottle options, which we appreciated since a full bottle is too much for us to finish. Many of the staff were from overseas, but everyone spoke excellent Japanese and even recommended spots with great views of Mt. Fuji. It’s hard to deny that the building and Facility are old. Those who want to relax without leaving the Accommodation may find it lacking, but for us—just eating, taking a bath, and sleeping—it felt like excellent value for money.

Our family of four stayed for one night. On the first day we went to Fuji-Q Highland, and on the second day we toured around Lake Kawaguchi. From the welcome drink to kid-friendly services, the hospitality was wonderful. The kids were especially happy with the fireworks they received. In central Tokyo, there are only limited places where you can set off fireworks... The Room was clean and well maintained, and the Facility offerings were excellent. There were also amenities and equipment not listed on the website (bottled water, Ramune soda, coffee and tea, a hair iron, bathrobes, a ride to the station the next morning, and rental bicycles), so you won’t have any trouble as long as you bring only your basic personal items. Having breakfast delivered was also quietly appreciated. If we had to go to a dining area or pick it up somewhere, we would have needed to get ready—but it was easy to just receive it right after waking up.

My mother stayed at this facility to celebrate her 77th birthday, a special milestone. Everyone was kind and provided very polite service, warmly welcoming us. Both dinner and breakfast were carefully prepared, with attention to every dish and sauce. Everything was delicious from start to finish, leaving us feeling truly happy. My mother was also very pleased and had a wonderful time. We would love to visit Auberge Mermaid again in the future. Thank you for creating such wonderful memories!