Urawa Misono Station × Accommodation With Relaxing Welcome LoungeHighly rated for customer service and hospitality at Hotel·Ryokan

Right after check-in, I went to use the sauna and the Onsen, and had them all to myself. Everything was very clean, I warmed up and was able to relax. The entire property and the Room were spotless wherever I looked, very comfortable, and all of the staff were extremely kind. Breakfast the next morning offered a wide variety of options, was filling and delicious, and I was completely satisfied. Up until check-out, everything met my expectations, and I would definitely like to visit again. Thank you very much for your hospitality.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

Whenever I’m in the Omiya area for work, I often stay here as a workcation together with one of my family members, since we don’t usually all have the same schedule. In addition to the great location, I can always relax and feel at ease thanks to the calm atmosphere and attentive service. This time as well, you kindly accommodated my requests, and I truly appreciate it—thank you very much. Lately, I’ve also been enjoying the bonsai in the lobby (laughs). I look forward to staying again next time.

The distance from the station, the Hotel Facility, and the Room—everything was satisfying. Breakfast also offered a wide variety and was excellent. I was truly impressed for the first time in a while.

We stayed as three generations of our family. Both Rooms were spacious corner Rooms, and we could see several railway lines below—our grandchildren, who love trains, were thrilled. We had Western-style meals for both dinner and breakfast, and everything was delicious. At dinner, they also offered a children’s plate with a great variety of items like an adult meal, which we were very satisfied with. The food tasted wonderful as well. While we waited, they even provided coloring sheets so the children wouldn’t get bored, and our grandchildren happily focused on coloring. They were very kind to our grandchildren and helped our whole family relax and enjoy a comfortable stay. The breakfast buffet also had a wide selection with authentic flavors throughout. This is a Hotel we would love to stay at again. Thank you very much for your hospitality.

Day 4 with the Seishun 18 Ticket. With heavy luggage and a tired body, I arrived at Nishikawaguchi Station. After passing the police box and a convenience store, I quickly reached COCO STAY Nishikawaguchi Ekimae—about a 1–2 minute walk from the station. Despite the staff’s polite explanation at reception, I headed straight for the bath. A generous tub of hot water was waiting for me. The moment I soaked in it, it felt like heaven, and all of today’s fatigue melted away as if it had never been there. It was a great Hotel.