Urawa Misono Station × Family-Friendly Onsen Accommodation For Guests With ChildrenHighly rated for customer service and hospitality at Hotel·Ryokan

This was my third stay. The Room was very clean. I booked the Hotel’s choice Plan, and they upgraded me to a Premium Single Room, which I was very satisfied with. The TV was very large, and the Room size was also more than satisfactory. The bath area has one large bathtub, a sauna, and a cold bath; compared to Hotels with only unit baths, the level of satisfaction is completely different. I can recommend the breakfast. I don’t think there are many items, but I especially recommend the rice and pork miso soup. The grated yam, egg-over-rice, croissants, and more were all very delicious. If I have another chance to stay in Koshigaya, I will use this Accommodation again.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

I had business in Ageo, so I made a Reservation here for its convenient location near Omiya Station. The Hotel was very clean, and there was a welcome drink. The front desk staff were also very helpful, and I was very satisfied. It’s such a shame that it’s closing. It’s a wonderful Hotel that makes me want to stay again. Thank you very much.

Overall, it was a good Hotel, and I would like to stay again, but I have a few requests. I understand that for environmental reasons there is no room cleaning and only towels are replaced. Please replace the bath mat as well. I stayed for 2 nights. There was not enough toothpaste. I greeted the housekeeping staff when I saw them, but they did not respond.