Ishiyama-dori Station × Stays Popular For Snow-View BathsHighly rated facilities at Hotel·Ryokan

This was our second stay in a Club Room, and just like last time, both the Room and the lounge were very comfortable, making it an enjoyable trip. We would love to stay again on our next trip to Hokkaido. It was also great that we could check in smoothly using the QR code sent in advance.

I stayed in June. It was a triple Room, but the beds were close together, and I really appreciated that we could still spread out three suitcases. There is an added power outlet and USB port by the pillow, but they get hot when in use, so please be careful. Also, they have a cover, so you might not notice them at first. The light switches in the Room are hard to understand, and it feels a bit dark. For the lamps, you need to pull the cord to turn them on. The bath area is an Onsen with two indoor baths plus an open-air bath and a sauna, so I was able to relax for a long time. It was clean and well maintained. The in-room bathroom is combined with the toilet. Adjusting the water temperature is inconvenient because you have to run both hot and cold water separately. The washbasin area was spacious. Thank you for keeping my frozen items at reception. It really helped. It’s three stops from Sapporo Station so it feels a bit far, but it’s about a 3-minute walk from the station nearby. It’s also within walking distance from Susukino Station (about 15 minutes), so I enjoyed getting around on foot. I will stay again.

Conveniently located near Susukino Station with excellent access, and right next to Tanukikoji Shopping Street, which features restaurants, drugstores, and many convenience stores. During my 2-night stay, I enjoyed the Onsen with an open-air bath that helped relax my tired feet and body after walking around. I also requested an in-room massage, and they were very flexible with the schedule and menu options—it was truly rejuvenating. I would love to stay here again!

1. I would be happy if the breakfast price were a little lower. I’d like to take my time and enjoy everything, but mornings are busy, and sometimes I’m not feeling well, so I can’t eat enough to feel it’s worth the cost. 2. Also regarding breakfast: I wanted to drink Japanese tea but couldn’t find it, so I asked a staff member. The reply was rather curt: “The drinks (including tea bags) are only here and over there (such as juices).” Could you please provide Japanese tea bags? 3. About the changing area by the bath: some guests don’t dry themselves properly after bathing, and puddles form in front of the lockers. This isn’t very hygienic, so I hope you can add measures to encourage drying off or use flooring that prevents puddles from forming. Overall, it’s a good Hotel—please keep improving even further.