Zeze Honmachi Station × Highly rated for rooms and amenities at Hotel·Ryokan

We stayed as a group of six across four generations, from age 88 to 3, to celebrate my mother’s 88th birthday. Thank you for the celebratory message card in our Hotel Room and for gifting us a special dessert plate during our meal. It became a wonderful memory. We would love to stay again.

It was convenient and easy to access from Otsu. The view was great as well. The bathroom was clean, which was very helpful. We traveled with two infants, and when we asked in advance, they provided baby items for us. There were three breakfast venues, so we were able to enter without waiting.

I have stayed at Hotels across the whole country, but this stay was truly memorable. What impressed me first was the hospitality of the staff. It wasn’t a formal, scripted service—each person conveyed a genuine warmth that made it clear they truly love this town and this Accommodation, and I felt comfortable throughout my stay. For dinner, we went to a restaurant called “Nao,” which the Hotel recommended, and it was absolutely the right choice. It wasn’t aimed at tourists; it let us experience local charm, and it allowed us to enjoy not only our stay but also the city of Otsu itself. I think this is a unique value that comes from a Hotel that treasures its connection with the community. In the past, I also stayed with a large group at Matsumoto Jujo, another property in the Jiyujin Hotels group (I organized that trip). Matsumoto Jujo was highly satisfying as well, but personally, HOTEL Ko Otsu Hyakucho left an even stronger impression. The reason is the space and hospitality created by making use of traditional townhouses designated as Registered Tangible Cultural Properties. Rather than simply staying at a Hotel, it felt like living in the town for a while. While preserving the character of these historic buildings, comfort is fully ensured, creating a distinctive sense of calm. It offered an appeal you can’t get from large-scale Hotels or luxury Ryokan. If you’re looking not for flashy services or extravagant Facility features but to enjoy local culture, streetscapes, and encounters with people, I highly recommend this Accommodation. It was one of those rare Hotels where staying there becomes part of the purpose of your trip.

It was a Hotel with an outstanding view and location overlooking Lake Biwa. We made a Reservation for two twin Rooms for our family, and they even connected the two Rooms internally—service beyond what we expected. Although there are limited hours of use, the panoramic bath on the 7th floor was also great. The Room was spacious, clean, and comfortable, and we had a very pleasant stay.

I had a quiet and comfortable stay. The building and Facilities feel a bit dated, but everything was kept clean, and nothing bothered me except the bathtub creaking. Breakfast also offered a well-balanced selection, and I was satisfied. I’d like to stay again.

It was close to the station, quiet, and had a great selection of drinks, so I had a very comfortable stay.\nIf I visit Otsu again, I would like to stay here again.

The building and Facility aren’t necessarily new, but the room was clean and comfortable. I stayed on the 9th floor on the station side, and when I looked out the window in the morning, I could see Lake Biwa in the distance. You can hear trains, but they don’t run very often, so it didn’t bother me. It’s much more reasonably priced than central Kyoto and only about 8 minutes to Kyoto Station, so I’d like to stay here again on my next trip to Kyoto. Note: There are no disposable slippers provided, so I recommend bringing your own (for example, inexpensive ones from a 100-yen shop).

I’m a man. This was my first time staying at a capsule Hotel, and overall I’m glad I did, especially considering the price. I can’t speak for the women’s area, but in the men’s area the toilets, sinks, and showers are all in one Room, with only three of each, so it gets quite crowded in the morning. Still, given the price, it wasn’t a big issue for me. Also, bringing earplugs in advance really helped with snoring noise.

I had planned to visit Enryaku-ji Temple on Mt. Hiei during Golden Week, but due to a typhoon I made a last-minute Reservation. There were no Reviews for this Hotel on YT’s site, so I was a little worried—but I was amazed when I arrived! A spacious, very clean Hotel exactly as shown in the photos!! Even someone like me who tends to look for flaws was impressed by the thoughtful attention to detail in so many ways. Since it’s an apartment-style Accommodation, you won’t run into staff, but they emailed me in advance with clear instructions on where the key would be (a lockbox with a code) and how to enter the Room, so check-in went smoothly. There is also a washing machine and kitchen. I requested “parking included,” but I wasn’t sure where to park. When I messaged them via LINE (also provided in advance), they replied immediately and it really helped. I wanted to keep this place as a hidden gem and didn’t want to write only good things, but their attentiveness was truly outstanding. (They even had welcome cup noodles—haha.) Thank you very much. I’d love to stay again.

Stayed with the no-meal plan. I had already checked in advance that there was no bath, so it wasn't an issue, and I fully enjoyed a visit to a super public bath. The room was decorated with figures from my favorite anime, which made me very excited. It was close to both the station and Lake Biwa, so I went for walks to various places. The staff were friendly and welcoming, making my stay enjoyable. Thank you very much!

I stayed for a Multiple Night Stay on a business trip. I often visit Lake Biwa, and this was a Ryokan I had been curious about for some time. After actually staying here, I found the entire property to be impeccably clean, and I was able to relax in a calm atmosphere. The staff were also courteous and pleasant, making my stay very comfortable. On the day I used the open-air bath, it happened to be a full moon, and it was memorable to soak while admiring the beautiful moon. With the scenery and the Onsen together, this is a wonderful Ryokan where you can truly enjoy a luxurious moment. Next time, I would love to visit with my family.

Perhaps because we visited on a weekday, the baths were almost private, and we could relax and take our time. The meals were excellent in both portion size and taste, and they were served in a private room. Since we had children with us, we really appreciated that. The Hotel staff were all very kind, and we would love to stay here again when we visit Shiga.