Shin Hosono Station × Onsen Resort AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

The location near Nara Station was very convenient. The Room was spacious and clean. The late-night soba was delicious. As for the Onsen, it would have been perfect if the changing area were a bit larger. I really liked being able to take off my shoes at the entrance, step onto the tatami, and go straight to my Room. I was able to relax and enjoy my stay. I would like to stay here again when visiting Nara.

I have stayed here several times, and I am always completely satisfied. The staff are kind and provide courteous service. This time, my Room was upgraded. The meals were as luxurious as could be, and after dining I was able to fully enjoy the open-air bath in my Room. It’s nearby, so I will come again for a change of pace.

I realized the day before our stay that I had mistakenly made a Reservation for a smoking Room, and when I called, you kindly changed it to a non-smoking Room—thank you very much. Our trip could have been ruined otherwise. Also, as a pleasant surprise, we found out at the restaurant that alcohol was included with the meal. I wish this had been stated on the booking site. The children said there were not many soft drink options. The Facility itself is old, but the service was great and everyone left satisfied. The price is reasonable, so we would like to stay again.

The front desk staff were very kind and helpful, and we had a wonderful stay. It was a three-generation trip with my daughter and grandchild, and it became a great memory. We are truly grateful—thank you very much.

Even though I arrived much later than the check-in time, the staff kindly accommodated me. I also enjoyed the wide variety of baths! Just one thing: many guests were barefoot inside the building, which I understand since it’s an Onsen, but if possible, it would be nice to have Japanese-style indoor footwear available (the disposable slippers in the Room were a bit small and hard to walk in), so those who want to wear them would have that option. Sorry for such a luxury request. I’m grateful to the kind front desk staff and to everyone on the team.

We stayed here with our children while sightseeing in Nara. There were kid-friendly events such as a festival plaza, so we could enjoy the Ryokan rather than just spending time in our Room. The Onsen was simple but wonderfully warming, and we were very satisfied with the breakfast buffet, including the variety of dishes as well as drinks and desserts. The staff’s hospitality was also pleasant. Thank you very much.

Thank you for having me for one night. I had made a Reservation for a standard Room, but since rain was forecast, I changed to a Room with an open-air Onsen bath on the day. Choosing to soak at a slightly cooler temperature while listening to the rain turned out to be exactly right. The Room was well designed and functional, and I didn’t feel any particular inconvenience. If I had to name one thing I personally wished for, it would be a Bluetooth speaker—I wanted to play a little music, though that may be asking too much. I arrived before noon, left my luggage, and had lunch at “Saryo Sese” on the property (I had requested seats in advance). It’s not cheap, but it was relaxed and enjoyable. After that, I spent some time walking around the city and then checked in properly. The evening champagne free-flow was also wonderfully unhurried, and the rice crackers served as snacks were delicious. For dinner we ate at one of the Hotel restaurants as well; each dish had its own character, and it paired nicely with drinks. If anything, I only wished there were a bar in the Hotel—this is an Accommodation with an atmosphere where having somewhere for “one more drink” would fit perfectly. The area around the Hotel is very quiet too, so even a small bar could really change how you spend your time here. That said, given the location, waking up early to stroll toward Todai-ji in the calm morning is also lovely—and perhaps that kind of stay suits this Accommodation and setting better than staying up late. The concierge team helped me greatly throughout my stay. Overall it was an excellent Accommodation, and I’d love to return when I visit Nara again.