Tomino-so Station × Accommodation With Delicious Sauna CuisineHighly rated for customer service and hospitality at Hotel·Ryokan

Even though I arrived much later than the check-in time, the staff kindly accommodated me. I also enjoyed the wide variety of baths! Just one thing: many guests were barefoot inside the building, which I understand since it’s an Onsen, but if possible, it would be nice to have Japanese-style indoor footwear available (the disposable slippers in the Room were a bit small and hard to walk in), so those who want to wear them would have that option. Sorry for such a luxury request. I’m grateful to the kind front desk staff and to everyone on the team.

I was a little worried because there were no Reviews, but the VR experience convinced me to make a Reservation. The secretary explained the exhibits and more, so it was fun in a way that’s more than just looking around. My husband absolutely loved the VR, and thank you for letting him try it twice. Even after we got home, he kept saying, “It was amazing. I want to go again” (lol). The meal was also very delicious, and everything we were served—like roasted green tea and matcha—was wonderful! The attention to detail is incredible in the best way. I had great conversations with the secretary and the female staff, and we were able to spend a truly lovely time. I’d love to stay again when we visit Kyoto next time.