Kintetsu Nara Station × Smoke-Free AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

This was my second stay, and once again I chose the Plan with dinner and breakfast. As before, the meals were simply outstanding. With a full-course meal these days, I sometimes feel full before reaching the main dish, but here I was able to enjoy everything through dessert. There are many dishes, yet it all feels wonderfully light. Not only is the food delicious, but it also leaves you feeling comfortable afterward, allowing you to make the most of your evening—an extremely satisfying course. Breakfast was just as great as ever, and I was happy to have the freshly baked croissants again. Thank you very much.

This Accommodation is in an excellent location for sightseeing in Nara, so this was our second stay, this time to visit the Nara National Museum. From the moment we arrived, the parking guidance was very courteous, and the Room was spotless. The large public bath was also clean. We enjoyed a delicious breakfast and had a very pleasant stay. After checking out, the staff member who first assisted us even came out of their way to see us off, which made both my husband and me truly happy. I think this is a wonderful Accommodation filled with warm hospitality and thoughtful care.

A trip to Nara in the heat. But staying at this wonderful Accommodation helped me recover from the fatigue. I had written a birthday message for my friend, and they even surprised us by celebrating at breakfast. All of the staff were kind. This has become one of the Accommodations I’d like to stay at again.

The location is close to Sarusawa Pond, making it convenient for sightseeing. Naramachi is also nearby, so you can enjoy dining and shopping as well. The Hotel itself is not new, but it has everything you need, and the Room size feels just right. The staff were kind and courteous, and they also helped with recommendations for places to eat. I chose the plan with breakfast included. It was buffet-style, and everything was carefully prepared—delicious and enjoyable. I looked forward to breakfast every morning. I arrived by rental car, but there is no dedicated Hotel parking lot. You can park at a flat rate in the adjacent (Mitsui) coin parking lot, but if it’s full you’ll need to find another option yourself. I spent the mornings exploring within walking distance and drove farther out in the afternoon, then returned in the evening to park again. At that time of day, it seemed like day-trippers were leaving, so it worked out well for me. This is a Hotel I’d like to stay at again when I visit Nara.

The staff are wonderful. Guidance and help with any issues were handled smoothly, and everyone was full of kindness. I could really feel their pride in their work. The property was clean, and the breakfast was excellent! I’ve come to love Nara!! Next time, I’d like to stay a little longer. Thank you very much.

We had been looking forward to our stay even before arriving. We stayed in a Room with a slide, and the kids were thrilled (an early elementary schooler and a 3-year-old). The Facility offerings were also excellent, so we had no trouble at all even with children (including a space where kids can play). They also organized a festival event inside the Hotel during our visit, and we joined that as well. All the staff were kind, and we felt their hospitality everywhere. The view from the rooftop terrace was wonderful (morning is recommended). During dinner, there was live music, and they included songs that children would enjoy, so it never got boring. Highly recommended for families with children. Of course, I think it would be a very satisfying stay for adults only as well. We will definitely return. Thank you very much for everything.

This was my 8th stop on a classic Hotel tour. The atmosphere was wonderful, and I ended up extending my stay—spending three nights and four days in two rooms in the main building: Premium Classic and Premium Panorama Corner. Both Rooms were excellent, but personally I especially loved the ambiance of the Premium Classic. The Premium Panorama Corner has a sofa, so it’s great for relaxing. And since we were on the first floor this time, we could see deer up close outside the window in the morning and evening—they were adorable. The entire building has a charming design that truly conveys its history, and I found myself forgetting how time was passing just by looking around. With such a beautiful building, delicious food, and friendly staff, I was completely satisfied—three nights and four days still didn’t feel like enough. Now that the West Wing has reopened after renovation, I’d love to stay there next time. Nara Park is also within walking distance, making it an ideal base for sightseeing. The deer are cute and everyone is kind—Nara was amazing.

The location near Nara Station was very convenient. The Room was spacious and clean. The late-night soba was delicious. As for the Onsen, it would have been perfect if the changing area were a bit larger. I really liked being able to take off my shoes at the entrance, step onto the tatami, and go straight to my Room. I was able to relax and enjoy my stay. I would like to stay here again when visiting Nara.

Arriving drenched in sweat, I was able to take a breather right away in the lounge with the complimentary shaved ice service. It felt like the best kind of hospitality. The Room felt smaller than I expected, but everything was pleasantly well kept and I had a comfortable stay. Joining the morning walk was also worthwhile—I learned things for the first time thanks to the guide’s explanations, making it a meaningful experience. All of the staff were friendly and courteous. With Kofuku-ji Temple, Nara Park, and the station all nearby, it’s an ideal location for sightseeing, so I’d definitely like to stay here again when I visit Nara.

I have stayed here several times, and I am always completely satisfied. The staff are kind and provide courteous service. This time, my Room was upgraded. The meals were as luxurious as could be, and after dining I was able to fully enjoy the open-air bath in my Room. It’s nearby, so I will come again for a change of pace.

An Accommodation nestled in the Kasugayama Primeval Forest, about a 10-minute walk from Kasuga Taisha Shrine. This is an even older Accommodation than Nara Hotel, originally established as a venue to host the Governor of Nara Prefecture. I had a wonderful stay at this Accommodation. The building shows its age, but everything—from the floors to the private hinoki bath—was beautifully polished, whether waxed or wiped with rice bran, and it felt spotless and very pleasant. You can really see the steady care and effort of the staff. The highlight is the food. Every dish had an elegant, gentle flavor, and the pacing was calm and unhurried. The simmered dishes in particular were outstanding—I was truly impressed by their depth of flavor. We often hear about Kyoto kaiseki; perhaps this could be called Nara kaiseki. All staff members were attentive without being intrusive, thoughtful about small details, and consistently pleasant. Their teamwork also seemed excellent. A deer even greeted us near the entrance. If you don’t require full barrier-free access or a Room that looks brand-new above all else, this is an Accommodation I highly recommend.

The Room was small, but it was more than enough for one person. It was my first solo trip in a while, and I had a very pleasant stay. The Room was thoroughly cleaned and felt very comfortable. Check-in went smoothly, and the staff explained everything carefully. They had a memory foam pillow at the exact same height as the one I use at home, so I slept very well. Breakfast was also delicious. Thank you very much for your hospitality.

This is my third stay this year, and it’s my regular Accommodation in Nara. As always, it was a comfortable space and I had a very fulfilling time. This time, I was also able to visit the art exhibition being held in the Hotel’s social lounge, which made me very satisfied. I’ll visit again at some point later this year. Thank you as always.

The hospitality is outstanding. This was my first stay, and the staff’s service was excellent! Dinner featuring creative cuisine while enjoying Nara’s night view feels truly extraordinary. The complimentary private open-air bath was also amazing.

The location is probably the best among the Hotels in that area. Also, since we used connecting rooms for three people, we were able to sleep comfortably.

It was a hot stay in Nara, but the property is close to Nara Station, with convenience stores and shopping facilities nearby, so we didn’t have to walk around much in the heat. The Room was clean, and it was great that the toilet and bathroom were separate. It was also helpful that we could store our luggage after check-out. We would like to stay again. Thank you for your hospitality.

I stayed here during Golden Week! There were a lot of people around Nara Park, but the area around the Hotel felt like a quiet residential neighborhood, so I was able to relax in peace. I was a little disappointed that I had to close the curtain for privacy when using the open-air bath in the Room (though I understand it couldn’t be helped). The Room was spacious and very clean. Personally, I also loved how cute the coffee and tea cups were—it made me happy. I booked a plan with two meals included, and both were beautifully presented, with great taste and satisfying portions! I stopped by before check-in to leave my luggage, and they gave me a map of the area and explained recommended places in detail, including how long it would take from the Hotel. At check-in as well, the staff member who showed me to my Room told me about some famous shops—everyone’s thoughtfulness truly meant a lot to me. Thank you very much!!

Given the price, I didn’t expect much, but it was wonderful. The location is near Kintetsu Nara Station and very convenient for convenience stores, restaurants, and sightseeing (with a nearby bus stop). The bed and Room were spacious and more than sufficient. Whenever we needed help, pressing the staff button brought prompt, efficient, and friendly assistance. Breakfast had a carefully selected variety of items and was enough for us. Considering the location, this quality at this price is simply excellent. I will stay here again when I visit Nara. Thank you very much.

Conveniently located about a 3-minute walk from the station, I stayed for one night at a very reasonable price. I was able to use the parking lot, and there were also nearby parking options if you arrived early (they were full by evening). This time I wanted to eat at the nearby Matsuya (since there isn’t one near where I live), so I didn’t use the breakfast service. Overall, everything was clean, it wasn’t noisy, and I had a comfortable stay. However, the only disappointing point was that the entrance vestibule didn’t seem to be well cleaned. Since the entrance is the face of the Hotel, it’s a shame when cleaning isn’t thorough there.