Hanoi Station × Ranking Of Accommodation With Signature Seafood CuisineHighly rated for customer service and hospitality at Hotel·Ryokan

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

I stayed here after watching a video introduced by a YouTuber. Since it was during the Expo period and prices in the city center had surged, I chose this Accommodation a little farther out. The staff were kind and taught me various things about the town. It was a No Meals Included Plan, but I paid to visit Ebisu-yu. As someone who loves public baths, Ebisu-yu had Showa-era pop songs playing and the atmosphere was fantastic! I grabbed breakfast at a convenience store. In the Room I stayed in, the shower was shared with other guests. There is a women’s shower on the second floor, and while it can be locked from inside, if no one is using it, honestly anyone could enter. That made me feel a bit uneasy about security. The toilet area in the Room has a sink and mirror, but because the walls are dark and the lighting is like a spotlight, it wasn’t suitable for doing makeup. The price is reasonable, so I think these issues are within an acceptable range. If I stay again next time, I’d like to book an entire building rental.